Customer Success Jobs in Washington DC

Positions 50,170 Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Executive Chef

Company: PRS Management Inc

Location: Washington State

Posted Oct 02, 2025

Drive Operational & Financial Performance – Collaborate with leadership to develop and manage departmental budgets, control costs, maintain proper staffing…

Thermite Welder - RAILROAD EXPERIENCE REQUIRED

Company: RailWorks Corporation

Location: Washington State

Posted Sep 09, 2025

RailWorks also offers opportunities to grow your career, develop your skills and pursue success. Works outdoors at railroad construction sites.

Housekeeper

Company: Brooke Glen Behavioral Hospital

Location: Fort Washington, PA

Posted Aug 25, 2025

The *Housekeeper* participates as an integral member of the Housekeeping department by completing daily housekeeping routines such as cleaning patient rooms,…

E-Commerce Web Developer

Company: Fabspeed Motorsport

Location: Fort Washington, PA

Posted Sep 29, 2025

A degree in Computer Science, Software Development, or related field. Provide technical support and enhancements for existing web properties.

Development Project Manager

Company: Metropolitan Companies

Location: Fort Washington, PA

Posted Sep 22, 2025

Must have technical proficiency and knowledge in Microsoft office (Word, Excel, and Outlook). Manage project bidding process, proforma and budget preparation…

Customer Service Associate

Company: Plymouth Rock Assurance Corporation

Location: Fort Washington, PA

Posted Sep 25, 2025

Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. Proficiency in computer skills and data entry.

School Custodian

Company: Healthcare Services Group, Inc.

Location: Fort Washington, PA

Posted Sep 13, 2025

Compliance with COVID-19 vaccination policies, as required by state, local, and/or customers. Follow infection control and universal precautions to maintain a…

Travel Pharmacist Flexible Schedule

Company: SEATTLE PHARMACY RELIEF

Location: Washington State

Posted Sep 30, 2025

Must have active Washington State pharmacist license. Adhere to all company, local, state, and federal laws and guidelines, including HIPAA fraud, waste and…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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