Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

AWS DevOps Cloud Engineer (Top Secret Clearance)

Company: IBM

Location: US Washington

Posted Oct 21, 2024

The text describes a career opportunity in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. The role requires technical expertise in DevOps engineering, AWS services, and scripting languages. The company culture emphasizes curiosity, knowledge, and career growth.

Senior Project Manager - Federal Sector

Company: Procon Consulting

Location: Washington DC

Posted Oct 23, 2024

Procon Consulting is seeking a Construction Project Manager for a long-term opportunity in the Washington DC area. The ideal candidate will have 10+ years of experience in construction management and possess specific skills and requirements.

SMB Account Executive, Pavillio

Company: HHAeXchange

Location: Washington DC

Posted Oct 22, 2024

Cashé Software is a leading technology partner for Home and Community-Based Service providers, offering end-to-end solutions to automate operations, ensure compliance, and achieve high standards of care. The company has been acquired by HHAeXchange, a leading provider of homecare software, and is looking for an Account Executive to sell Pavillio Software solutions to homecare agencies.

Java Developer & Automation Tester

Company: IBM

Location: US Washington

Posted Oct 22, 2024

The text describes a career opportunity in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. The role involves working with clients across multiple industries, improving their hybrid cloud and AI journey, and making meaningful change. The company culture emphasizes evolution, empathy, and career growth.

Project Executive - Federal Sector

Company: Procon Consulting

Location: Washington DC

Posted Oct 23, 2024

Procon Consulting is seeking a Construction Project Executive with extensive experience in the AEC industry. The role involves leading teams and multiple projects, and requires strong leadership, communication, and project management skills.

Public Sector Account Executive

Company: TaxBit

Location: Washington DC

Posted Oct 22, 2024

TaxBit is a company that provides a software-as-a-service platform for tax reporting and accounting for digital assets. They are backed by leading Silicon Valley VCs and have teams located in several cities. The company is looking for a Public Sector Account Executive to drive revenue growth and build relationships with government organizations.

Project Manager - Federal Sector

Company: Procon Consulting

Location: Washington DC

Posted Oct 23, 2024

Procon Consulting is seeking a Construction Project Manager for a long-term opportunity in the Washington DC area. The role requires 7+ years of experience in construction management and involves responsibilities such as construction management, quality assurance, project controls, and facilities management.

Software Developer (TS/SCI Poly)

Company: IBM

Location: US Washington

Posted Oct 21, 2024

The job requires leading development and maintenance of the Cache system using Python, Java, and JavaScript, and collaborating with stakeholders to ensure secure and compliant code deployment.

Java Developer (Top Secret Clearance)

Company: IBM

Location: US Washington

Posted Oct 21, 2024

The role in IBM Consulting involves working with clients across the globe to improve their hybrid cloud and AI journey. The company values curiosity, constant learning, and creative problem-solving. The role requires extensive experience in cloud-based solutions, agile development, and working with multiple security domains.

Data Requirements Manager (TS/SCI)

Company: IBM

Location: US Washington

Posted Oct 21, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients to improve their hybrid cloud and AI journey, and requires skills in data mapping, transformation, and governance.

AWS Cloud Administrator (TS/SCI + CI POLY)

Company: IBM

Location: US Washington

Posted Oct 21, 2024

The job posting is for an AWS Cloud Administrator position in IBM Consulting, requiring 5+ years of experience in cloud administration, security certifications, and knowledge of Linux system administration. The role involves supporting cloud services, onboarding, and maintaining cloud resources for an Intel customer.

Sr. Customer Success Manager, Public Sector

Company: Immuta

Location: Washington DC

Posted Oct 21, 2024

Immuta is a company that provides data security and access control solutions. They have a strong presence in the cloud data platform market and have received recognition from various organizations. They are looking for a Senior Customer Success Manager to support their Intelligence Community customers.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages