Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Underwriting Consultant (Technology)

Company: CNA

Location: Washington DC

Posted Oct 04, 2024

The job description is for an Underwriter position at CNA, a company that offers a clear vision for career growth, leadership, and a culture that values employee abilities. The role involves using technical skills to provide insurance solutions, managing a portfolio, and building relationships with producers.

Food Service Worker-Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 04, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash receipts and meal records, and completing daily reports. The position requires adherence to high standards of quality in food production, sanitation, and kitchen safety practices. The hourly rate of pay is between $21.05 and $22.05, with additional benefits including medical, dental, vision, and work/life resources. The role involves preparing quality food, maintaining accurate food storage, serving food according to schedules, and ensuring cleanliness and organization in the work area. Physical demands include lifting, bending, pushing, pulling, and extended walking and standing.

Navy HR and Pay systems SME #24317

Company: Aeyon

Location: Washington DC

Posted Oct 04, 2024

The job description is for a candidate to support the delivery of a single integrated personnel and pay system for the Department of the Navy. The candidate should have knowledge of Navy manpower systems data and processes, and experience in implementing business solutions in support of digital transformation initiatives. The duties include defining procedures, developing performance objectives, and having a secret clearance.

Info Security Controls Specialist

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking an Info Security Controls Specialist for their Process Excellence organization. The role involves process analysis, improvement, and governance, contributing to the organization's strategic direction and cultural shift towards operational excellence. The ideal candidate will have prior experience in information security, strong analytical skills, and the ability to work in a global environment. The position offers a competitive salary range of $76,500.00 - $136,400.00 per year, along with benefits and potential discretionary incentives.

Senior Account Executive

Company: Microstrategy

Location: Washington DC

Posted Oct 04, 2024

MicroStrategy is a company that transforms organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, agility, and teamwork, and is looking for a Senior Account Executive to join their team.

Security Software Engineer II (Blue Team)

Company: SpaceX

Location: Washington DC

Posted Oct 04, 2024

SpaceX is hiring a security engineer to join the security engineering team to help protect and drive the SpaceX mission. The role will focus on building innovative security solutions to protect against threats to our rockets, spacecraft, and global satellite internet constellation Starlink.

Site Manager - Office Services

Company: Epiq

Location: Washington DC

Posted Oct 04, 2024

The job description is for a Site Manager position at Epiq, a company that values its employees and provides opportunities for growth and development. The role involves overseeing daily operations, providing excellent client service, and recruiting and training employees.

Senior Analyst - Software Supply Chain Specialist

Company: Exiger

Location: Washington DC

Posted Oct 04, 2024

Exiger Government Solutions is seeking a Senior Software Supply Chain Analyst to support the development and implementation of a cyber supply chain risk and Software Bills of Materials SBOM program. The role involves analyzing software products and their risks, preparing comprehensive reports, and identifying processes suitable for automation.

Molder C

Company: Huhtamaki

Location: Washington DC

Posted Oct 04, 2024

Huhtamaki is a global provider of sustainable packaging solutions, committed to protecting food, people, and the planet. They are looking for passionate professionals to join their team to help deliver their ambitious 2030 Strategy.

Café Ambassador - D.C. Area

Company: Capital One

Location: Washington, DC

Posted Oct 04, 2024

Capital One is seeking a Café Ambassador to join their team in Washington, D.C. The role involves introducing customers to Capital One's services, creating memorable experiences, and driving brand awareness. The position offers opportunities for personal and professional growth, along with a comprehensive benefits package. The ideal candidate is an outgoing, self-driven individual with strong communication skills and at least 1 year of retail, sales, or customer service experience.

Software Engineer

Company: CGI

Location: Washington, DC

Posted Oct 04, 2024

CGI Federal is seeking a Software Engineer with active Top-Secret clearance for a project in Washington, DC or Huntsville, AL. The role involves working in an agile environment, collaborating with scrum teams, understanding requirements, conducting unit testing, deploying code, and engaging with clients. The ideal candidate should have a Bachelor's degree in software development, Agile/Scrum methodologies, and 3-5 years of software engineering experience. Proficiency in Python is a plus. CGI offers competitive compensation, comprehensive insurance, 401(k) matching, paid time off, and more. US Citizenship is required.

Staff Technical Program Manager

Company: IonQ

Location: Washington DC

Posted Oct 04, 2024

IonQ is developing a powerful quantum computer, and they are looking for a Technical Program Manager to lead the development of their quantum computers. The role requires a strong background in physics, computer science, or a related field, and experience in managing complex projects.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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