Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Staff Fullstack Software Engineer - Growth Monetization
Company: Dropbox
Location: Canada
Posted Dec 05, 2025
The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position offers high visibility, impact on revenue growth, and the opportunity to shape the future of Dropbox monetization.
Staff Data Engineer
Company: Henry Schein One
Location: USA
Posted Dec 05, 2025
The job posting is for a Staff Engineer position at Henry Schein One, a global leader in dental management analytics communication and marketing software. The role involves developing and enhancing ETL processing of large data sets, troubleshooting and resolving customer issues, monitoring and improving observability of reporting solutions, mentoring junior software engineers, and collaborating with senior leaders. The company offers competitive compensation, excellent benefits, and a great place to work with fantastic people.
Partner Operations Manager
Company: Airbnb
Location: Canada
Posted Dec 05, 2025
The Partner Operations Manager role at Airbnb Canada is a full-time position responsible for managing partner and service performance, driving operational excellence, and ensuring high-quality support for the Airbnb community. The ideal candidate should have 10+ years of experience in customer service or operations, strong analytical skills, and excellent communication and stakeholder management abilities.
SEO Country Lead
Company: Canva
Location: UK
Posted Dec 05, 2025
The job description highlights opportunities to lead SEO strategies for the UK market, collaborate with cross-functional teams, and offers benefits like equity packages, flexible leave, and a supportive work environment.
Manager - Corporate Sales
Company: HubSpot
Location: USA
Posted Dec 05, 2025
The job description outlines the responsibilities and qualifications for a Corporate Sales Manager role at HubSpot. The role involves leading and coaching a team of sales specialists in a fast-paced environment. The ideal candidate should have experience in sales leadership, high emotional intelligence, an entrepreneurial mindset, and strong communication skills. HubSpot offers a competitive compensation package and benefits.
Product Marketing Manager
Company: Magnet Forensics
Location: USA
Posted Dec 05, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. They are seeking an experienced Product Marketing Manager to join their high-performing marketing team. The role involves developing customer profiles, creating messaging and content, collaborating with sales and demand generation teams, and providing sales enablement materials. Magnet Forensics values diversity, inclusion, and continuous learning, and offers competitive compensation and benefits.
Enterprise Account Manager
Company: QuinStreet
Location: USA
Posted Dec 05, 2025
This job posting highlights a strategic role in a fast-growing company with opportunities for leadership growth, measurable impact, and collaboration across departments. The position emphasizes data-driven strategies, client success, and career advancement potential.
Medical Information Client Manager / Team Lead - (German and English speaking)
Company: EVERSANA
Location: Europe,UK
Posted Dec 05, 2025
EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and building an inclusive culture. The company offers a variety of roles, including Medical Information, which supports the safe and effective use of pharmaceutical products by providing evidence-based information to healthcare professionals, patients, caregivers, and payers.
Creative Director - Campaigns
Company: Canva
Location: UK
Posted Dec 05, 2025
Canva is seeking a Campaigns Creative Director to lead advertising and integrated campaign development across Europe. The role involves creating bold, culturally relevant work, building an always-on creative capability, and elevating storytelling and design. The ideal candidate should have lead creative experience, a strong understanding of consumer tech and direct-to-consumer brands, and a standout portfolio showcasing excellence in storytelling and advertising craft.
Staff Engineer - Applied AI
Company: Zapier
Location: North America,EMEA
Posted Dec 05, 2025
Zapier is hiring a Staff Applied AI Engineer to lead the AI Capabilities team, which is responsible for building a unified AI platform that powers all AI products at Zapier. The role requires deep technical expertise in LLMs, orchestration, evaluation, and runtime systems, as well as the ability to shape the platform's architecture, guide technical decisions, and collaborate with product teams.
Staff Fullstack Software Engineer - Growth Monetization
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position requires 12+ years of software engineering experience, strong full-stack skills, and experience designing scalable, high-reliability systems. The role offers substantial exposure to Growth leadership and the opportunity to shape the technical direction of a critical revenue-driving platform.
Sr. Director - Applied AI
Company: Zapier
Location: North America,EMEA
Posted Dec 05, 2025
Zapier is seeking a Senior Director of Engineering to lead their AI Orchestration engineering organization. The role involves managing engineering squads to innovate and deliver AI solutions, shaping the future of AI-powered automation for millions of customers. Zapier values diversity, remote work, and a culture of technical excellence.