Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Order To Cash Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various transactional tasks related to customer master data, credit management, billing, invoicing, document validation, order processing, cash application, cash collection, and dispute management. The ideal candidate should have a bachelor's degree in a relevant field, 2-4 years of work experience, and expertise in finance and accounting software.
Software Developer
Company: IBM
Location: TUCSON, US
Posted Dec 04, 2025
IBM is seeking software developers to work on strategic initiatives, using the latest tools and technologies to build industry-leading solutions. The role involves collaborating in teams, investigating solutions independently, and applying best practices in software development and testing.
Control Center Specialist
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
The role of a Control Center agent involves serving customers, resolving their problems, and ensuring client satisfaction. The position requires strong communication skills, problem-solving abilities, and a focus on providing exceptional customer service.
(Kaohsiung) Technical Support Representative (Tester)
Company: IBM
Location: Kaohsiung, TW
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with global clients, collaborate with visionaries, and improve hybrid cloud and AI solutions. It emphasizes the importance of curiosity, continuous learning, and a culture of evolution and empathy. The role involves executing system integration testing, developing test cases, conducting API testing, logging defects, and collaborating with cross-functional teams.
Citrix Engineer -AWS
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a Solutions Engineer role focusing on virtual desktop solutions, requiring technical expertise in cloud platforms and collaboration with stakeholders. It outlines responsibilities like deploying capabilities, engaging users, and creating documentation, while emphasizing required skills and work environments.
Senior Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, working on hybrid cloud and AI projects, and utilizing advanced technologies. It highlights opportunities for innovation, problem-solving, and career growth through strategic engagement with stakeholders and technical expertise.
Application Developer-Oracle Cloud Middleware
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on hybrid cloud and AI projects, with a focus on software development, stakeholder collaboration, and continuous learning. A Bachelor's degree is required, with a preference for a Master's degree and 3+ years of experience in ODIOracle Database Integrator 12c Development and Implementation.
Arabic-speaking AutoGen Engineer (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As an Autogen Engineer, responsibilities include designing generative AI systems, developing AI models, integrating solutions with cloud platforms, collaborating with cross-functional teams, driving assetization and modularization of AI solutions, supporting deployment and maintenance, producing technical documentation, leading client presentations, facilitating communication with Arabic-speaking clients, and staying informed on emerging AI technologies.
Project Manager / Product Owner
Company: IBM
Location: BRATISLAVA, SK
Posted Dec 04, 2025
The job posting is for a Product Manager role in IBM Consulting's Client Innovation Centers Delivery Centers. The role involves collaborating with cross-functional teams, managing project risks, and ensuring high-quality software delivery. Required qualifications include a Bachelor's degree, 3-5 years of experience, and expertise in Agile methodologies. Preferred qualifications include a Master's degree, experience with international teams, and certifications in Scrum or SAFe.
Cobol Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation in hybrid cloud and AI. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in the role of a Software Developer.
Security Consultant - CyberArk
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on a role as a CyberArk Operation Support Team Lead. The position involves leading a team, managing CyberArk solutions, ensuring security, and driving continuous improvement. It requires technical expertise, leadership skills, and a commitment to 24/7 operations.
SAP Fieldglass Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for an SAP Fieldglass Consultant role. It outlines the responsibilities, required education, technical and professional expertise, certifications, and travel requirements for the position. The role involves solution design and implementation, client advisory and strategy, system configuration and customization, change management and training, and integration and technical leadership.