Customer Success Jobs
980,068 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading technical design and implementation of SAP solutions, partnering with cross-functional teams, and requiring extensive experience with SAP FICO and related modules.
Brand Sales Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. The company seeks recent graduates and early career sales professionals with technical interests and people skills to prospect and co-create solutions with clients. A Brand Sales Specialist role involves providing clients with the heartbeat of their digital enterprise, delivering secure, reliable, scalable, and sustainable solutions that integrate with hybrid cloud and AI. IBM offers comprehensive onboarding, industry-leading learning culture, and ongoing development to advance careers.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Developer. It emphasizes the importance of teamwork, training, communication, and collaboration skills. The position requires a Bachelor's degree, with a preference for a Master's degree, and 5+ years of experience in Java, Spring, Spring Boot, OOPS concepts, web services, microservices, AWS Lambda, React, Redux, Flux, ES6, HTML5, Bootstrap, CSS, and jQuery.
Senior Java Fullstack Developer (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Software Developer, you will participate in the software development lifecycle, create software for hybrid cloud and AI journeys, and collaborate with development peers to lead technological innovation.
Recruiter
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a recruitment role at IBM, focusing on building talent for the company. The role involves working with hiring managers, sourcing candidates, and developing recruitment strategies. It requires a bachelor's degree, 3+ years of experience in talent acquisition, and knowledge of recruitment tools and technologies.
IBM - Technical Support Professional - zSoftware CICS Support
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text is a job posting for a Technical Support Professional at IBM for their CICS product. It describes the role, responsibilities, required and preferred qualifications, and preferred technical experience. The posting emphasizes the importance of strong communication skills, problem-solving abilities, and the ability to work in a virtual team.
IT Business Analyst - Risk (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires 10+ years of experience as an IT Business Analyst with strong technical and functional knowledge in Risk Management. The role includes analyzing regulation, defining functional design specifications, managing vendor relationships, executing database scripts, liaising with the business, and providing guidance to project teams.
Application Architect-SAP Enterprise Integration
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on Supply Chain roles. It highlights the need for extensive SAP functional experience, integration expertise, and collaboration skills. The role involves leading projects, developing eminence, and fostering collaboration within the organization.
AWS Full Stack Developer - Defence
Company: IBM
Location: London, GB
Posted Dec 04, 2025
IBM CIC offers a career with deep technical and industry expertise, opportunities for growth, and a culture that values curiosity and innovation. The company provides training, promotion opportunities, diversity and inclusion, and benefits like flexible working and maternity leave.
Process Intelligence - Sr. Managing Consultant
Company: IBM
Location: New York, US
Posted Dec 04, 2025
IBM's Process Intelligence Practice is seeking a Senior Manager to lead and expand capabilities in process intelligence, process mining, and business transformation. The role involves developing GTM strategies, leading complex engagements, overseeing delivery teams, and collaborating on offering development. The ideal candidate has 7-10 years of experience in process intelligence, a proven track record in transformation projects, and strong leadership and communication skills.
Package Consultant-Workday Integrations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description highlights a career opportunity at IBM Consulting, where consultants work closely with clients globally to improve hybrid cloud and AI solutions. The role involves delivering technical and industry expertise, collaborating with clients, and driving innovation using IBM's technology platforms. The position requires a Bachelor's degree, preferably a Master's, and extensive experience with Workday consulting, integrations, and Studio.
Microsoft .NET Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights the importance of curiosity, problem-solving, and technical expertise in a supportive environment that values continuous learning and impactful outcomes.