Customer Success Jobs
980,068 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Principal Product Manager - Agentic AI
Company: Blackbaud
Location: Remote
Posted Dec 03, 2025
Blackbaud is seeking an experienced Principal Product Manager to lead the launch and scaling of their new agentic Artificial Intelligence solutions. The role involves driving product development, shaping the roadmap, engaging with customers, and collaborating with cross-functional teams. The ideal candidate will have 8+ years of product management experience, success in launching 0to1 products, and a passion for social impact.
Certinia OIM/SCM Solutions Architect (Strong Business Analysis Skills)
Company: M&S Consulting
Location: Remote
Posted Dec 03, 2025
MampS Consulting emphasizes its mission of creating effective teams and delivering innovative solutions to enterprises. The company highlights its commitment to client success, employee care, and long-term growth. They are seeking a skilled Certinia OIMSCM Solutions Architect with expertise in business analysis and agile methodologies, while promoting diversity and equal opportunity in hiring.
Software Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
IBM Software is seeking a skilled software developer to join their team. The role involves developing and maintaining high-quality software products, collaborating with various teams, and working with technologies like Java, React, SQL, OpenShift, Kubernetes, and Docker. The ideal candidate should have 8+ years of experience, strong problem-solving skills, and excellent communication abilities.
System Architect - QA and Automation
Company: Hammerspace
Location: Remote
Posted Dec 03, 2025
This text describes a QA System Architect role emphasizing strategic leadership, scalable QA strategies, test automation, and team collaboration. It highlights technical expertise requirements and leadership experience while promoting a quality-driven culture in a fast-paced startup environment.
2026 Intern – Information Architecture
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.
Development Coordinator
Company: GiveWell
Location: United States
Posted Dec 03, 2025
GiveWell is a research organization that identifies and funds cost-effective giving opportunities focusing on global health and wellbeing. They are hiring a Development Coordinator to serve as the operational backbone of their Philanthropy team, ensuring donors receive timely and accurate responses and managing inbound communications across their main inboxes. The role involves coordinating administrative needs, maintaining systems and processes, and evolving team operations as they grow.
Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's infrastructure solutions emphasize collaboration and innovation, requiring technical expertise in areas like cloud computing and problem-solving. The role involves supporting clients globally and contributing to product improvements through analytical skills and cross-team cooperation.
Application Developer-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Dynamics CRM and Azure technologies. It outlines responsibilities involving customization, application development, and working with strategic partner ecosystems.
Security Consultant - Exposure Management - Melbourne - 11.9 Months
Company: IBM
Location: MELBOURNE, AU
Posted Dec 04, 2025
IBM is a leading technology and consulting company with a global presence. They are seeking a Network Security Tower Lead for a 119-month contract in Melbourne. The role involves leading and mentoring a team, coordinating with vendors, and driving process improvements.
Senior Product Manager
Company: Scrambly
Location: EU
Posted Dec 03, 2025
Scrambly is a fast-growing adtech startup revolutionizing rewarded advertising, serving over 3 million users in the USA. They are seeking a Senior Product Manager to drive product discovery, experimentation, and continuous improvement of their product portfolio, with a focus on understanding user needs, analyzing data, and collaborating with cross-functional teams to deliver top-tier digital solutions.
Sourcer for campus hiring
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes IBM's human resources career, which is based on building trust, improving employee engagement, and creating a workplace environment where people can grow. It highlights the importance of passion and curiosity for success in this role. The position involves supporting the selection process and handling local administrative tasks for new graduate recruitment in Japan. Required skills include experience in recruitment or administrative support, accuracy, attention to detail, excellent communication skills, time management, and proficiency in Microsoft Office.
Salesforce Data Cloud Developer & Consultant
Company: M&S Consulting
Location: Remote
Posted Dec 03, 2025
MampS Consulting is a company that focuses on creating effective teams of consultants to deliver strategic process and technology solutions to enterprise organizations. They have a commitment to long-term customer success and have established deep expertise in process and technology. The company seeks a Salesforce Data Cloud Developer & Consultant to design, develop, and optimize data solutions within the Salesforce ecosystem.