Customer Success Jobs
980,236 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Web Engineer
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open-source software and operating systems, with a focus on enterprise and technology markets. The company values transparency, intellectual honesty, and teamwork, and is hiring a Senior Software Engineer to drive best practices and lead technical conversations.
Embedded Linux Consultant
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is hiring an Embedded Linux Field Engineer for Devices/IoT, emphasizing Linux expertise, remote work in Japan, and a competitive compensation package with global opportunities. The role involves customer engagement, solution development, and collaboration with industry leaders in innovative technologies.
Technical Author (multiple roles and seniority levels)
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical seeks Technical Authors to enhance documentation practices across products and teams. Roles offer growth, collaboration, and global impact with competitive benefits.
Director - Audience
Company: Black & White Zebra
Location: USA
Posted Dec 02, 2025
This job description seeks a Director of Audience to drive audience growth through content strategy, cross-channel distribution, and team leadership. The role emphasizes building a scalable content engine, enhancing reader engagement, and converting readership into subscribers. The company highlights its mission to empower professionals through thought leadership and innovation in a fast-growing media tech environment.
Program Manager - Tribal & Rural Health
Company: CareMessage
Location: USA
Posted Dec 02, 2025
CareMessage is seeking a strategic and experienced Program Manager for Tribal and Rural Health to cultivate relationships, drive adoption, engagement, acquisition, and retention in the Tribal and Rural Health Market. The role involves collaborating with internal teams, aligning with Implementation, Product, and Leadership to deliver measurable outcomes and exceptional customer experiences. The ideal candidate should have experience working with Tribal Health organizations and building trust within complex healthcare networks.
Marketing Manager
Company: PROCEPT BioRobotics
Location: Japan
Posted Dec 02, 2025
PROCEPT BioRobotics is a company focused on revolutionizing treatment for benign prostatic hyperplasia through surgical robotics innovation. They prioritize patient care, provide effective treatment options for surgeons, and uphold shareholder trust. The company offers career growth opportunities and a supportive work environment. The Marketing Manager APAC role involves designing and executing marketing strategies across the APAC region, with a focus on product management, utilization, disposables, education, and customer engagement events.
Product Marketing Manager
Company: Clear Capital | CubiCasa
Location: USA
Posted Dec 02, 2025
This job posting seeks a high-impact Product Marketing Manager with B2B experience in SaaS/FinTech/DataAnalytics, emphasizing GTM strategy, sales enablement, and market intelligence. The role involves product positioning, competitive analysis, and creating sales tools. Clear Capital offers competitive compensation, benefits, and career development opportunities within a mission-driven real estate tech company.
Director - Audience
Company: Black & White Zebra
Location: Canada
Posted Dec 02, 2025
This job description outlines a Director of Audience role focused on driving subscriber growth, enhancing content engagement, and expanding cross-channel reach through strategic leadership of content teams and editorial systems. The position emphasizes building scalable content engines, improving audience acquisition, and fostering a culture of innovation within a fast-growing media company.
Client Success Manager
Company: PeopleGrove
Location: Remote
Posted Dec 02, 2025
This job posting highlights a Client Success Manager role with competitive compensation, flexible work options, and comprehensive benefits. The company emphasizes its mission to empower educational institutions through innovative software solutions and meaningful student engagement.
Cloud Support Engineer
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They offer a remote Cloud Support Engineer role in Japan, requiring excellent communication skills, technical expertise in Linux systems, and a passion for open source development. The company values diversity, offers a distributed work environment, and provides benefits such as personal learning budgets and annual compensation reviews.
Software Engineer II
Company: Qualia
Location: USA
Posted Dec 02, 2025
Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. They offer products for SMBs and Enterprises, bringing together users from across the real estate ecosystem onto a single shared digital closing platform. Qualia is hiring entrepreneurial engineers to join their product-focused engineering team, focusing on building web technologies and developing new products and features.
Content Marketing Specialist
Company: Clear Capital | CubiCasa
Location: USA
Posted Dec 02, 2025
Clear Capital is seeking a Content Marketing Specialist to drive growth through creative content strategies. The role involves creating compelling content, defining brand voice, and optimizing SEO while offering competitive compensation, comprehensive benefits, and career development opportunities. The company emphasizes mission-driven work and values integrity, empathy, and excellence.