Customer Success Jobs
980,236 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Product Manager - Platform team
Company: Goodnotes
Location: Europe
Posted Dec 02, 2025
This job posting highlights a high-impact Product Manager role at Goodnotes, focusing on transforming the platform into a collaborative B2B workspace. The position emphasizes technical expertise, strategic leadership, and collaboration with cross-functional teams. Benefits include flexible work arrangements, professional development support, and global team collaboration opportunities.
RN Clinical Consultation
Company: Sedgwick
Location: USA
Posted Dec 02, 2025
Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. They are recognized as one of the best workplaces in the financial services and insurance industry. They are currently hiring a part-time nurse to join their team and provide triage services to assess needs and give appropriate care advice.
Director, Product Marketing - MetaMask
Company: Consensys
Location: USA
Posted Dec 02, 2025
Consensys, a leading blockchain and web3 software company, is seeking a Product Marketing Director to drive growth for MetaMask. The role involves shaping marketing strategies, fostering collaboration, and advancing web3 innovation while contributing to a mission-driven team focused on decentralized technology.
Principal Product Manager
Company: Synthesia
Location: Remote
Posted Dec 02, 2025
The text promotes Synthesia's AI video platform, highlighting its mission to simplify video creation, growth achievements, and job opportunities. It emphasizes innovation, scalability, and success in the market while showcasing trust from major brands and competitive funding.
Senior Real-World Evidence (RWE) Analyst / Programmer
Company: ClinChoice
Location: Remote
Posted Dec 02, 2025
ClinChoice seeks a Senior RealWorld Evidence Analyst with expertise in statistical programming and real-world data. The role involves collaborative work on evidence studies, with opportunities for career growth in a supportive, globally oriented CRO environment.
Real Specialist
Company: Saviynt
Location: USA
Posted Dec 02, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The Renewal Specialist role is responsible for managing and executing renewal transactions, collaborating with various teams to ensure timely and accurate renewals, and identifying upsell and cross-sell opportunities. Saviynt offers a collaborative culture, competitive compensation, and benefits, and is recognized as a leader in identity security.
Director of UX
Company: HubSpot
Location: USA
Posted Dec 02, 2025
HubSpot is seeking a strategic and empathetic design leader to drive the vision for their Upmarket segment, a rapidly growing customer base. The Director of UX for Upmarket will shape the experience for larger and more complex businesses, leading a team of designers to create intuitive, powerful, and scalable solutions. This role sits at the intersection of design craft, strategy, and business impact, partnering closely with Product, Engineering, and Research leadership.
Happiness Engineer – Customer Support & Success
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 02, 2025
Automattic's Happiness Engineers are responsible for creating and protecting the customer experience. They introduce customers to the open web, teach and solve technical problems, and advocate for customers internally. The role involves customer support, identifying problems, finding efficiency improvements, and piloting new services. Automattic values long-term careers, internal growth, and diverse experiences.
Staff Product Manager - AI Security, Data Access Governance and DLP
Company: Dropbox
Location: USA
Posted Dec 02, 2025
Dropbox is expanding its AI-powered security capabilities to help SMB and midmarket businesses secure and manage their content. The company is seeking a Staff Product Manager to lead the development of next-generation security products, integrate Nira's governance capabilities, and drive a standalone security offering for the broader market.
Software Engineer - Support
Company: Bugcrowd
Location: Mexico
Posted Dec 02, 2025
Bugcrowd is seeking a talented Software Engineer Support to join their Engineering Support team. The role involves troubleshooting technical issues, liaising with issue submitters, and collaborating with various teams to provide technical guidance and solutions. The ideal candidate should have a strong background in software engineering, experience with SLA-driven support, and proficiency in various technologies and tools.
Staff Design Technologist, UX + AI Tools & Transformation
Company: HubSpot
Location: Remote
Posted Dec 02, 2025
HubSpot is seeking a strategic Staff Design Technologist to develop AI-augmented tools and workflows for their UX team of 250+ designers and researchers. The role involves building AI tools to enhance creativity, driving AI transformation, prototyping and deploying applications, setting technical standards, collaborating with cross-functional teams, and elevating AI fluency. The ideal candidate has strong full-stack development experience, a portfolio demonstrating AI-powered tool building, direct experience with AI applications, curiosity to explore emerging AI capabilities, fluency in design workflows, and excellent technical communication skills.
Alliances Director
Company: Anaplan
Location: Germany
Posted Dec 02, 2025
Anaplan is seeking an experienced Alliance Director to lead their partner ecosystem in Germany. The role involves developing a partner engagement strategy, driving demand generation, raising awareness of Anaplan's solutions, and collaborating with various teams to align partner activities with business goals. The ideal candidate should have deep expertise in alliance management, a proven track record in software sales, strong leadership skills, and excellent communication abilities.