Customer Success Jobs
980,413 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Staff Product Designer - Unified Service Platform
Company: Gusto, Inc.
Location: Remote
Posted Dec 02, 2025
The role is for a Staff Product Designer to join Gusto's Unified Service Platform team and help redefine customer support experiences using AI. The team aims to build AI-driven solutions that transform customer touchpoints into efficient and delightful experiences. The role involves designing intuitive customer support experiences, collaborating with cross-functional teams, and staying updated with AI advancements.
Senior Site Reliability / Gitops Engineer
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical seeks a Senior Site Reliability Engineer to drive automation and innovation in open-source technologies, offering global collaboration, competitive benefits, and a dynamic work environment.
Silicon Alliances Ecosystem Development Manager
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a global distributed team. The role of a Silicon Alliances Ecosystem Development Manager involves working with semiconductor companies to combine open source adoption with innovative optimizations, developing joint product roadmaps, and creating go-to-market strategies.
Software Engineer - OpenStack
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for their OpenStack Engineering team, working on Charmed OpenStack and Ceph. The role requires a Python software developer with experience in automating infrastructure as code and working with distributed systems.
Graduate HR Generalist
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They are a pioneer in global distributed collaboration and are looking for a Graduate HR Generalist to join their APAC region. The role involves providing HR support, maintaining HRIS, owning global projects, partnering with managers and employees, processing new hires, providing benefits support, conducting audits, and improving processes.
Public Cloud Project Manager
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring a Public Cloud Project Manager to manage key Tier 1 Enterprise Public Cloud accounts, collaborate with various stakeholders, and ensure successful project delivery. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.
Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping
Company: Found
Location: Remote
Posted Dec 02, 2025
Found is a company supporting self-employed individuals with tools for financial management and security. They are seeking a Senior FullStack Engineer to enhance their bookkeeping and invoicing systems while offering competitive compensation, equity, and flexible work arrangements. The role involves collaborating on product development and improving technical operations.
Rust Engineering Lead - Linux and Open Source
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is hiring Rust Engineering Leads to drive adoption of Rust in their open-source projects and platforms like Ubuntu. The role involves designing software, advocating for Rust, and collaborating globally in a distributed environment with opportunities for growth and innovation.
Partner Sales Manager - Dell
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with its flagship product Ubuntu being widely used in enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a global distributed team and a focus on open source innovation. Canonical is hiring a Partner Sales Manager to work closely with Dell and other major partners to build strategic relationships, generate and transact opportunities, and grow Canonical's market share.
Engineering Manager - Public Cloud, Python, Golang
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical, a leading open-source provider, offers an Engineering Manager role with global collaboration opportunities, emphasizing innovation, remote work, and professional growth. The position highlights technical leadership, cloud infrastructure optimization, and a supportive work environment with benefits like travel, learning budgets, and competitive compensation.
Product Marketing Manager – IoT & Embedded Systems
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on IoT and embedded systems. The company offers solutions like Ubuntu Core and Ubuntu Pro for Devices, which are trusted by major companies. Canonical is seeking a Product Marketing Manager for IoT and Embedded Systems to drive adoption and commercial success of their IoT portfolio.
Staff Backend Engineer
Company: Apollo.io
Location: Remote
Posted Dec 02, 2025
This job description outlines the role of a Staff Software Engineer at Apollo, emphasizing responsibilities like leading technical initiatives, building scalable systems, and mentoring teams. It highlights requirements such as 10+ years of backend experience, expertise in distributed systems, and familiarity with AI tools. The position offers opportunities to impact millions of users through innovative projects involving LLMs and agentic automation.