Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Fusion Sales Account Executive - Midmarket
Company: Autodesk
Location: UK,Netherlands,Belgium
Posted Nov 25, 2025
Autodesk is hiring a Fusion Sales Account Executive to break into new divisions, expand existing footprints, and close high-impact deals inside assigned midmarket accounts. The role involves uncovering opportunities, influencing technical and business leaders, and closing complex deals with confidence. The position offers the chance to work on a fast-moving overlay team, drive Fusion deals end-to-end, and shape the next wave of Autodesk's growth.
Senior Customer Success Manager
Company: Aria Systems
Location: USA
Posted Nov 25, 2025
Aria Systems is seeking a Senior Customer Success Manager to join their growing Customer Success team. The role involves building relationships with enterprise customers, driving growth and satisfaction, and delivering impactful business reviews. The ideal candidate will have a proven track record in customer-facing roles, expertise in building long-term strategic relationships, and excellent communication skills.
Engineering Manager - MetaMask (Assets)
Company: Consensys
Location: USA
Posted Nov 25, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. Their product suite includes MetaMask, Infura, Linea, Diligence, and the NFT toolkit Phosphor, making them a trusted collaborator for users, creators, and developers. Consensys' mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
Director - Regional Sales
Company: GitLab
Location: Japan
Posted Nov 25, 2025
The role is for a Director of Regional Sales for New Business in Japan. The position involves building and leading a team focused on driving new logo growth across Japan. The successful candidate will develop and execute a scalable sales strategy, hire and coach a high-performing team, and collaborate with cross-functional partners to bring GitLab's DevSecOps platform to new customers in Japan.
Senior Principal Public Relations Specialist
Company: Blackbaud
Location: USA
Posted Nov 25, 2025
This job posting seeks a Senior Principal Public Relations Specialist to lead AI innovation narratives, manage media relations, and collaborate cross-functionally. The role emphasizes strategic communications, reputation management, and remote-first work with competitive compensation and benefits.
Global Head of Events
Company: Kraken
Location: USA
Posted Nov 25, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The Events team is responsible for shaping Kraken's global presence and community engagement through world-class IRL experiences.
Machine Learning Engineer Intern - Poe
Company: Quora
Location: Canada
Posted Nov 25, 2025
Quora offers a 16-week internship focused on AI and LLM development with opportunities to work on impactful projects, collaborate with experienced teams, and access benefits like remote work reimbursement and equity refreshers. The role emphasizes growth, mentorship, and contributing to innovative products while valuing diversity and inclusivity.
People Operations Generalist
Company: Shippo
Location: USA
Posted Nov 25, 2025
Shippo is a shipping platform that provides ecommerce businesses with competitive shipping rates, label printing, automated international documents, shipment tracking, and returns processing. The People Operations Generalist role supports HR processes such as onboarding, data management, compliance, and employee support. The company values inclusivity, offers competitive compensation, and has a remote-first program.
Engineering Manager - Partner Success & Marketplace
Company: Webflow
Location: USA
Posted Nov 25, 2025
Webflow seeks an Engineering Manager to lead their Service Provider Success team, focusing on AI-driven marketplace expansion. The role offers competitive compensation, equity, and a collaborative, innovative environment.
People Analytics Delivery Program Manager
Company: One Model
Location: USA
Posted Nov 25, 2025
One Model is seeking a seasoned SaaS Program Manager to establish the operational heartbeat of their People Analytics Delivery team. The role involves end-to-end program management of the entire Delivery portfolio, including customer implementations and data projects. The ideal candidate will have 5+ years of program management experience, preferably in a B2B SaaS or HR SaaS environment, and will be responsible for program governance, capacity planning, process improvement, and executive project management.
Housing Senior Support Consultant
Company: NECSWS
Location: UK
Posted Nov 25, 2025
The job description is for a Senior Support Consultant role at NEC Software Solutions, a global tech company. The role can be remote or hybrid and involves providing technical assistance, application support, and usage guidance to customers. The company offers an excellent benefits package, including private medical cover, paid holidays, life assurance, pension plan, flexible benefits, and free access to LinkedIn Learning. The role requires strong SQL skills, experience with web technologies, and good communication skills. The company is an equal opportunities employer and welcomes applications from all communities.
Sales Engineer - Federal
Company: Armada
Location: USA
Posted Nov 25, 2025
The Sales Engineer role is a pivotal position that bridges technical expertise and sales acumen. It requires a blend of technical knowledge and interpersonal skills to effectively communicate the value of complex technical solutions to potential clients. The role involves collaborating with the sales team, providing technical guidance, leading demonstrations, and cultivating relationships with key client stakeholders.