Customer Success Jobs

979,932 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Enterprise Account Executive

Company: Level AI

Location: Remote

Posted Dec 16, 2025

Level AI seeks an Enterprise Account Executive to revolutionize customer sales experiences through AI innovation. The role involves strategic deals, building relationships, and leveraging cutting-edge technology. Compensation is market-leading with opportunities to shape sales processes and culture.

Telephonic Case Manager

Company: Sedgwick

Location: Remote

Posted Dec 16, 2025

Sedgwick promotes a caring culture, career growth, and work-life balance. They offer comprehensive benefits and a collaborative environment, making it an attractive workplace.

Behavior Technician

Company: RYZ Labs

Location: Orlando

Posted Dec 16, 2025

RYZ Labs is hiring a Behavioral Technician for a role involving working with children with autism and developmental delays. The position requires strong communication skills and experience in behavioral support. The company emphasizes growth, innovation, and customer focus, offering remote opportunities with a collaborative team environment.

Solution Engineer Inside Sales Support

Company: Illumio

Location: Remote

Posted Dec 16, 2025

Illumio promotes itself as a leader in ransomware containment and Zero Trust security solutions, emphasizing operational resilience and cyber resilience. The job posting highlights technical expertise, sales methodologies, and company benefits, portraying a confident and growth-oriented organizational culture.

Software Engineer II Golang

Company: Stacklok

Location: Remote: Spain

Posted Dec 16, 2025

Stacklok's Toolhive platform enables secure AI integration for enterprises, trusted by Fortune 500 companies. The solution addresses security compliance while allowing scalable AI operations, with opportunities for software engineers to contribute to backend systems and open-source communities.

Lead Digital Media Planner Buyer

Company: Bluelight Consulting

Location: Granada

Posted Dec 16, 2025

Bluelight is a leading software consultancy focused on innovation and customer satisfaction, expanding with a mission to create cutting-edge applications and foster a collaborative work environment. They seek a media-savvy candidate proficient in digital advertising tools.

Account Executive

Company: Qualio

Location: Remote

Posted Dec 16, 2025

Qualio seeks an Account Executive to drive growth through consultative sales, offering competitive benefits and a mission to empower life science teams. The role involves building relationships, navigating sales cycles, and contributing to a diverse, inclusive team.

Commercial Property Claims Adjuster

Company: Reserv

Location: Remote

Posted Dec 16, 2025

Reserv, an insurtech company, seeks passionate adjusters to automate claims processes. They offer competitive salaries, benefits, and a dynamic work environment focused on innovation and customer satisfaction.

Senior Software Engineer

Company: Ninety

Location: Remote

Posted Dec 16, 2025

Ninety seeks a Senior Software Engineer to join a supportive team offering flexibility, comprehensive benefits, and growth opportunities. The role involves leading software development, mentoring, and ensuring system scalability within a mission-driven environment.

Senior Backend Engineer - Client integrations

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job description highlights a software engineering role with competitive compensation, equity options, and benefits like PTO and remote work flexibility. It emphasizes collaboration with a global team and opportunities for growth, while outlining technical requirements and career development prospects.

Senior Product Analyst

Company: Grafana Labs

Location: Spain

Posted Dec 16, 2025

This job posting describes a fully remote Senior Product Analyst role at Grafana Labs in Spain, focusing on analytics for documentation artifacts, collaboration with cross-functional teams, and measuring documentation effectiveness. It highlights competitive compensation and opportunities to work with tools like Grafana, BigQuery, and dbt.

Commercial Account Representative

Company: Illumio

Location: Remote

Posted Dec 16, 2025

Illumio promotes its leadership in ransomware containment and Zero Trust segmentation solutions, highlighting job opportunities for Commercial Account Representatives. The text emphasizes cybersecurity innovation, team collaboration, and company values while outlining role responsibilities and qualifications.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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