Dental Insurance Jobs in USA
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Recruiting Lead
Company: Haus
Location: USA
Posted Apr 27, 2024
<div><b style=fontsize 24px>About Haus<b><div><div>Haus is a first of its kind decision science platform for the new digital privacy paradigm where data sharing and PII is restricted Haus uses frontier causal inference based econometric models to run experiments and help brands understand how the actions they take in marketing pricing and promotions impact the bottom line Our team is comprised of former product managers economists and engineers from Google Netflix Amazon and Meta who saw how costly it is to support highquality decision science tooling and incrementality testing Our mission is to make this technology available to all businesses where all the heavy lifting of experiment design data cleaning and analysisinsights are taken care of for you Haus is working with well known brands like FanDuel Sonos and Hims amp Hers and has seen more than 30x ROI by running experiments and helping brands make more profitable decisions We are backed by top VCs like Insight Partners Baseline Ventures and Haystack<div><div><br><div><div><b style=fontsize 24px>What Youll Do<b><div><div>As the first Recruiter at Haus youll play a vital role in our hypergrowth journey partnering with hiring managers to attract and hire top talent Your expertise in startup environments will be critical as you autonomously build and implement scalable recruiting processes contributing to our ambitious goal of doubling in size this year Join us in shaping the future of recruiting at Haus and making a tangible impact on our success<div><br><br><div class=h3>Responsibilities<div><li style=><b>Sourcing<b> Align with hiring managers on target candidate profiles develop compelling job descriptions and source top talent<li><li style=><b>Screening<b> Review applications and conduct initial screening interviews to select qualified candidates for further consideration<li><li style=><b>Coordination<b> Coordinate interview schedules and manage communication with candidates throughout the hiring process via Haus ATS Lever from initial outreach to offer acceptance<li><li style=><b>Building<b> Serve as a thought leader in scaling hiring processes efficiently and effectively eg innovating sourcing techniques interview plan developments DEampI efforts<li><br><br><div class=h3>Qualifications<div><li style=>Bachelors degree<li><li style=>610 years of experience in recruiting roles with at least 2 of those years at a fastgrowing startup<li><li style=>Proven track record of attracting top talent across various levels and functions spanning from technical to gotomarket<li><li style=>Understanding of building from 01 and how to iterate on process fastpaced environments and candidate personas<li><li style=>Excellent written and verbal communication skills<li><li style=>Strong organizational and project management skills<li><li style=>Interest in developing a worldclass software company<li><br><br><div class=h3>Nice to Have<div><li style=>Generalist background preferred with exposure to recruiting diverse functions potential for specialization as we scale<li><li style=>Experience in people management is a plus potential for future leadership responsibilities<li><br><br><div class=h3>About You<div><li style=>Ability to work autonomously and take initiative in a dynamic and evolving environment<li><li style=>Strong organizational skills and attention to detail<li><li style=>Excellent communication and interpersonal skills<li><li style=>Proven ability to create and implement scalable processes<li><li style=>Passion for contributing to the growth and success of a highimpact startup<li><br><br><div class=h3>What We Offer<div><li style=>Competitive salary and early startup equity<li><li style=>Top of the line health dental and vision insurance<li><li style=>401k plan<li><li style=>Provide you with the tools and resources you need to be productive new laptop equipment you name it<li><li style=>Small team with big impact on the overall output<li><div>Haus is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law<div><img src=httpsremotivecomjobtrack1908659blankgifsource=publicapi alt=>
Senior Software Development Engineer in Test
Company: TeamSnap
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> 🌎 About Us <strong> <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of <strong> Best Places to Work <strong> and Built Ins <strong> 100 Best RemoteFirst Places to Work <strong> <p> <p> <p> <p> 🌎 About Us <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of Best Places to Work and Built Ins 100 Best RemoteFirst Places to Work <p> <p> <p> <p> TeamSnap is looking for a Senior Software Development Engineer in Test SDET to join our B2C mobile team This team focuses on enhancing team communications and utilities within our mobile applications In addition to working on this product development team this person will assume a pivotal role in mentoring and guiding the QA engineering team on test automation best practices Our test automation stack includes Cypress Jest and AppiumTestNG This role will directly report to the Quality Assurance Manager with cross functional stakeholders including Product Engineering and Customer Experience <p> <p> <p> <p> What Youll Do <p> <p> Work closely with your product development team to inform and influence work <p> <p> Research and execute industry best practices for test automation <p> <p> Write automated UI API and E2E regression tests for our mobile and web applications <p> <p> Maintain and evolve test automation frameworks <p> <p> Design and implement test strategies test plans and test cases for mobile and web features <p> <p> Manually test new feature development utilizing test automation whenever possible <p> <p> Monitor production errors and debug test automation failures <p> <p> Troubleshoot issues along the CICD pipeline <p> <p> Review and provide feedback on developerwritten tests including unit and integration tests <p> <p> Document test cases and create reusable regression scenarios for both manual and automated testing <p> <p> Manage test data across test automation frameworks <p> <p> Advocate for a quality focused culture by bringing testing to the core of your teams processes <p> <p> Work closely with software developers and other QA engineers to analyze debug and resolve issues <p> <p> Mentor and train QA engineers in test automation <p> <p> <p> <p> What Will Set You Up for Success <p> <p> 4+ years of relevant QA experience with mobile and web applications <p> <p> 4+ years of experience writing automated test scripts <p> <p> 2+ years of experience writing mobile automated test scripts <p> <p> Experience with programming languages such as JavaScriptTypeScript <p> <p> Strong knowledge of principles practices and procedures of quality assurance testing and the ability to apply this knowledge and skills <p> <p> Experience conceiving and implementing new quality checks to improve the product development lifecycle <p> <p> Strong problem solving and analytical skills <p> <p> Strong written and verbal communication skills <p> <p> Deep knowledge of agile delivery principles and supporting processes <p> <p> Ability to mentortrain other team members in best software quality practices <p> <p> Bonus Points <p> <p> Experience writing unit tests <p> <p> Experience with Appium and Browserstack <p> <p> Desire to learn new technologies <p> <p> Be a TeamSnap user sign up for a free trial to see what were about <p> <p> <p> <p> Got cold feet If youre thinking you dont meet 100 of the above qualifications you should still seriously consider applying Were all humans with special talents that go beyond whats listed here <p> <p> <p> <p> Compensation <p> <p> <p> <p> Were committed to equitable compensation for all TeamSnappers The minimum starting point for this role is $160000 inclusive of base and bonus with comp updated based on multiple factors Our comp is highly competitive in our space and we adjust overall comp based on relevant experience skills certifications and geographic location <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> 🖥 Location <strong> <p> <p> TeamSnap is a fully remote company so you need to be very comfortable working with people who arent in the same time zone as you We are always expanding but there is a small list of states we do not hire in including Alabama Alaska Delaware District of Columbia Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Rhode Island South Dakota and West Virginia and while we love all parts of the world we can only hire permanent US residents at this time <p> <p> <p> <p> <strong> 🚀 Opportunities to Grow <strong> <p> <p> At TeamSnap we work hard to provide a culture of trust accountability inclusivity and boundless opportunities to grow along with the chance to make a lasting impact and have some fun while doing it <p> <p> <p> <p> <strong> 🎩 Total Rewards <strong> <p> <p> Were proud to be <a class=fontbold underline fontbold underline postingslink href=httpswwwinccommattgiventhisstartupceospolicyonworkingremotelyisgeniusanditsbasedonafamoustvshowhtml rel=noopener noreferrer nofollow target=blank> <strong> remotefirst <strong> <a> <strong> <strong> Weve been remote since 2009 long before COVID made it cool <p> <p> Unlimited PTO and paid parental leave for ALL parents not just primary or secondary <p> <p> 100 premium coverage of medicaldentalvision for you and your family <p> <p> 401K to help you invest for the future <p> <p> $1500 annual learning and development stipend <p> <p> Travel to fun locations for allcompany meetings and team events <p> <p> Generous home office allowance to set you up for success <p> <p> TeamSnap SWAG to our <a class=fontbold underline fontbold underline postingslink href=httpsteamlockersquadlockercomlockersteamsnap401580 rel=noopener noreferrer nofollow target=blank> store <a> upon starting and a $50 credit on every work anniversary thereafter <p> <p> A monthly stipend reimbursement for health amp wellness and so much more <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecompresentationd1oER8pxhc3zkKRDigScyXd6nQWVNFPV6HwATawDsGhukeditslide=idg22b26eb773f1392 rel=noopener noreferrer nofollow target=blank> TeamSnap Total Rewards <a> <p> <p> <p> <p> 🏆 <strong> Working at TeamSnap <strong> <p> <p> At TeamSnap youre not a culture fit youre a culture add Check out our <a class=fontbold underline fontbold underline postingslink href=httpswwwcanvacomdesignDAE4bjYNX4xtJEKWBDcTWpSARgrKMAoAviewutmcontent=DAE4bjYNX4amputmcampaign=designshareamputmmedium=linkamputmsource=publishsharelink1 rel=noopener noreferrer nofollow target=blank> <strong> Culture Playbook <strong> <a> and learn how we succeed at being remotefirst what makes our company so unique and how were inspired by our people our customers and our values <p> <p> <p> <p> <strong> 🧡 Inclusion and Diversity <strong> <p> <p> Creativity and innovation cant thrive when were cookiecutter images of each other Were quickly growing more diverse but theres always room for improvement We are committed to inclusion and diversity at TeamSnap and we hold ourselves accountable for building an environment where everyone feels valued If you need any disabilityrelated adaptation during the recruitment process just let us know We are an Equal Employment Opportunity Employer <p><p>
Production Support Engineer
Company: Quantum Metric
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> 😎 <strong> Our Culture <strong> <p> <p> Quantum Metrics number one objective is happy people diverse and inclusive culture Were passionate about empowering our people to become the best version of themselves offering coaching and training programs designed to accelerate their career in whatever direction they choose <p> <p> <p> <p> As a remotefirst company we understand the importance of building an engaged diverse and fun place to work We hold regular companywide events seasonal challenges + games and Quantum Metric sponsored local outings when Zoom becomes too much We also have a number of Employee Resource Groups that provide spaces to discuss share and reflect on topics that impact us both inside and outside of work from being new to SaaS or navigating it as a firsttime parent to overcoming the barriers faced as Black Asian American and Native HawaiianPacific Islander LGBTQIA or other underrepresented backgrounds <p> <p> <p> <p> We are also passionate about the connections we build with our customers Youll not only work with some of the worlds most recognized brands but build lasting relationships <p> <p> <p> <p> At Quantum Metric we value all types of experience and education and dont expect you to meet every qualification for this position We are most interested in the unique perspective you can bring and your ability to uphold our values of passion persistence and integrity <p> <p> <p> <p> <strong> 🚀 About the Role <strong> <p> <p> Youll be part of our production support team providing worldclass support to our customers Youll achieve expert level knowledge of product capabilities and configuration options Equipped with this knowledge youll respond to support inquiries share knowledge and help customers solve problems Youll partner with platform engineering and customer success teams to diagnose issues and ensure top customer concerns are prioritized You will innovate and solve new problems every day <p> <p> <p> <p> This role is perfect for experienced support engineers who want to grow their skills with new technologies learn from and be mentored by experienced leaders and gain realworld experience in the Digital Intelligence space If youre motivated and aspire to eventually move into a senior role in Product Support Sales Engineering or Customer Success this is a great place to start <p> <p> <p> <p> <p> <p> <strong> 🔧 Responsibilities <strong> <p> <ul> <li> <p> Research and resolve support inquiries from customers and internal stakeholders <p> <li> <li> <p> Lead live customer troubleshooting sessions using screen sharing technology <p> <li> <li> <p> Respond to tickets within SLA required timelines and provide regular updates via written correspondence <p> <li> <li> <p> Attend customer meetings as required to provide ticket status and explanations <p> <li> <li> <p> Document solutions in the customer facing support Knowledge Base as part of Knowledge Centered Support <p> <li> <ul> <p> <p> <p> <strong> 💡 Requirements <strong> <p> <ul> <li> <p> 1+ years experience in a customer facing technical support role <p> <li> <li> <p> Bachelors Degree in Computer Science Software Engineering Information Systems or equivalent technical training <p> <li> <li> <p> Experience with SQL JavaScript CSS HTML and React <p> <li> <li> <p> Familiar with Modern CSS Frameworks and Libraries <p> <li> <li> <p> Solid Understanding of the HTTP Request Response Cycle <p> <li> <li> <p> Experience with a support ticketing system Salesforce Zendesk Jira etc <p> <li> <li> <p> Excellent written communication skills <p> <li> <li> <p> Ability to professionally manage conflict or challenging situations with enterprise customers <p> <li> <li> <p> Experience with Knowledge Centered Support methodology <p> <li> <li> <p> Able to manage a large volume of tickets in a timely manner <p> <li> <li> <p> Compensation $72000 93000 <p> <li> <ul> <p> <p> <p> <p> <p> <p> <p> <p> <p> 🏆 <strong> Perks and Benefits <strong> <p> <p> This will be the best group that you ever work with We support one another through obstacles and succeed as a team Your hard work will be well rewarded Most importantly youll be strapped to a technology rocket ship bound for greatness Your success at Quantum Metric will be a milestone in your career <p> <p> <p> <p> Group benefits <p> <p> Medical Dental Vision Insurance 99 Medical base plan paid by the Company <p> <p> Employee Assistance Programs EAP <p> <p> Telehealth options <p> <p> Voluntary Life amp ADampD STD LTD <p> <p> Healthy Rewards Discount Programs <p> <p> Calm App access <p> <p> 401k and Options Equity <p> <p> 13 company holidays <p> <p> Unlimited Paid Time Off <p> <p> Sick leave <p> <p> ParentalAdoption Leave <p> <p> <p> <p> In addition to our more traditional benefits we also offer great perks a flexible work environment and numerous resources for professional development and team building <p> <p> Promotional opportunities <p> <p> Rewards and recognitions programs <p> <p> Robust onboarding and training program <p> <p> Onetime stipend for work at home employees <p> <p> Monthly business expense stipend <p> <p> Flexible work environments <p> <p> Employee Discount Program Perks at Work <p> <p> Employee Referral Program <p> <p> Lead Referral Program <p> <p> MacBook and awesome swag delivered to your door <p> <p> Encouraging and collaborative culture <p> <p> RECHARGE PROGRAM after 3 years disconnect for 3 weeks no emailslack <p> <p> <p> <p> <strong> 🐉 About Quantum Metric <strong> <p> <p> As the leader in Continuous Product Design Quantum Metric helps organizations put customers at the heart of everything they do The Quantum Metric platform provides a structured approach to understanding the digital customer journey enabling organizations to recognize customer needs quantify the financial impact and prioritize based on the impact to the customer and business bottom line <p> <p> <p> <p> Today Quantum Metric captures insights from 40 percent of the worlds internet users supporting nationally recognized brands in ecommerce and retail travel financial services and telecommunications 6 of our customers come from the top 25 Fortune 500 Companies Our customer retention rate is 98 <p> <p> <p> <p> In January of 2021 Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round and we are using those funds to accelerate our product and people growth Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last fourconsecutive years and has made Best Places to Work list by Glassdoor BuiltIn Fast Company and Forbes <p> <p> <p> <p> If the above role seems like a match and youre interested in joining a team of people with exceptional potential from diverse backgrounds perspectives and life experiences we want to hear from you <p> <p> <p> <p> The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee Quantum Metric reserves the right to change edit and add duties and responsibilities of all job descriptions at any time at its sole discretion and to notify the respective employee accordingly <p> <p> <p> <p> <strong> Quantum Metric will only provide offers of employment and all communications regarding employment from an official quantummetriccom email address andor LinkedIn inMail Quantum does not recruit via channels such as WhatsApp or Telegram and will not ask for a candidates sensitive information andor any upfront feescosts during the job application process Quantum asks that any candidates report any suspicious recruitment efforts to securityquantummetriccom <strong> <p> <p> <p> <p> Quantum Metric is an EVerify employer <a class=fontbold underline fontbold underline postingslink href=httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf rel=noopener noreferrer nofollow target=blank> httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf <a> <p> <p> <p> <p> LIREMOTE BIRemote <p><p>
Representative, Patient Solutions (West Coast)
Company: Acclara
Location: USA
Posted Apr 27, 2024
<p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Hey there <span><span style=fontweight bold>Were Acclara<span><span style=fontweight bold><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>As<span><span style=> a remotefirst <span><span style=>workforce<span><span style=> <span><span style=>with <span><span style=>team members in all 50 states were a unique group of strategists technologists and service providersall united in serving our partners to deliver the best care to their patients helping build even healthier communities for us all to live and work in<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>We bring our oneofakind selves to work each day and we welcome and want you to do the same Coffee connoisseurs moms and dads runners animal lovers adventuriststhe list goes onwe all came to make a difference and we stay because weve found a place where we dont have to do it alone<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>Our teams work is fueled by our CORE values of Commitment Outcomes Respect and Empowerment Theyre the how behind what we do guiding our actions as we aim to change the way technology and services come together<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>The Role<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>The Patient Solutions Representative is responsible for delivering a highquality patient experience through inbound and outbound calls assisting patients their representatives andor payers with inquiries and concerns in a confidential and professional manner with a focus on firstcall resolution when possible Identify type of assistance needed such as updating information making a payment payment plan arrangements and insurance related questions to ensure proper account resolution<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Youll Do<span><p><ul style=><li style=><span style=>Deliver a highquality patient experience thought inbound and outbound customer service calls Determine assistance needed ie benefit and eligibility billing and payments authorization or treatment EOBs etc and take appropriate action on the related accounts in a timely manner while upholding a high level of professionalism and accuracy<span><li><li style=><span style=>Review patient statementsEOBs balances identify unapplied adjustments<span><li><li style=><span style=>Ask appropriate questions and listen actively to identify specific concerns or issues while documenting all required information in computer systems in a clear and concise manner<span><li><li style=><span style=>Provide one call resolution to patient inquires whenever possible and perform timely follow up<span><li><li style=><span style=>Review incoming correspondence taking appropriate and timely action by updating the respective accounts<span><li><li style=><span style=>May review the Payment Plan No Statement Special Handling Expired and Bankruptcy tickler queues designated for follow up taking appropriate action <span><li><li style=><span style=>Provide patient education regarding how to understand their Explanation of Benefits EOB<span><li><li style=><span style=>Research complex issues across multiple databases and work with support resources to resolve customer issues andor partner with others to resolve escalated issues<span><li><li style=><span style=>Always comply with HIPAA and other compliance requirements to protect patient confidentiality<span><li><li style=><span style=>May be required to identify contractual and administrative adjustments<span><li><li style=><span style=>Effectively navigate several computer applications during and after phone calls document all actions taken in appropriate company andor client systems<span><li><li style=><span style=>Adhere to benchmarks and strive for continuous improvement on customer service metrics such as adherence to schedule call abandonment rate speed to answer talk time wrap documentation time etc<span><li><li style=><span style=>Other duties as assigned<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Were Looking For<span><p><ul style=><li style=><span style=>High school diploma or GED <span><li><li style=><span style=>1year previous work experience as a patient servicescustomer service representative<span><li><li style=><span style=>Understanding of patientcustomer service and insurance followup concepts ie billing collections managed care Medicare Medicaid and Commercial Practices and welldeveloped interpersonal skills<span><li><li style=><span style=>Basic knowledge of health care industry terms<span><li><li style=><span style=>Strong problemsolving and critical thinking skills to research information using available resources<span><li><li style=><span style=>Ability to be flexible in a fastpaced environment and adapt with change<span><li><li style=><span style=>Ability to perform at a high level of productivity and quality<span><li><li style=><span style=>Detail oriented with the capacity to maintain a high level of accuracy<span><li><li style=><span style=>Excellent written and verbal communication skills<span><li><li style=><span style=>Ability to navigate through multiple software and computer applications<span><li><li style=><span style=>Ability to perform under pressure while maintaining a calm and professional manner<span><li><li style=><span style=>Basic math skills to be able to calculate discounts payment plan arrangements <span><span style=>validate<span><span style=> contractual and out of picket patient liability<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Preferred Qualifications<span><p><ul style=><li style=><span style=>1year experience in a call center environment healthcare experience a plus<span><li><li style=><span style=>Bilingual EnglishSpanish<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>How We Take Care of Our Team Members<span><p><ul style=><li style=><span style=>Remotefirst workplace<span><span style=> with opportunities to work onsite in certain locations<span><li><li style=><span style=fontweight normal>Comprehensive medical dental and vision coverage<span><li><li style=><span style=fontweight normal>Parental leave<span><li><li style=><span style=fontweight normal>401K with company match<span><li><li style=><span style=>Company<span><span style=>p<span><span style=>aid <span><span style=>l<span><span style=>ife <span><span style=>i<span><span style=>nsurance <span><span style=>s<span><span style=>hort<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><span style=> and<span><span style=> <span><span style=>l<span><span style=>ong<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><li><li style=><span style=>Paid time off and holidays<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Pay Range <span><span style=>$1633 $2088<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>This compensation range is a reasonable estimate that extends from the lowest to the highest pay Acclara in good faith believes it might pay for this particular job based on the circumstances at the time of posting Acclara may ultimately pay more or less than the posted range as permitted by law<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Diversity Equity and Inclusion Matter<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>At Acclara youre invited to bring more of yourself to worknot less Your background your culture and your personal experiences are all important pieces of the authentic you and we honor that Connection is created when we show up<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Acclara an R1 company<span><span style=> <span><span style=>is dedicated to the fundamentals of equal employment opportunity <span><span style=>Acclaras<span><span style=> employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law Furthermore <span><span style=>Acclara<span><span style=> is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>If you need reasonable accommodation due to a disability for any part of the interview process please contact <span><a href=mailtocareersacclaracom rel=nofollow style=color rgb599193><span style=color rgb599193textdecoration underline>careersacclaracom<span><a><span style=><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Visa Sponsorship is not available at this time<span><p><img src=httpsremotivecomjobtrack1909097blankgifsource=publicapi alt=>
Manager - MarTech Operations
Company: hims & hers
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <h3> <strong> About the Role <strong> <h3> <p> This is a unique opportunity to play a critical role in the Hims amp Hers customer journey The Manager MarTech Operations will be a power user of our Marketing Automation Platform Braze and will be responsible for discovery documentation development QA monitoring reporting troubleshooting and supporting complex customer journeys for our Lifecycle Management Team You will do this across multiple channels including email SMS push web inapp and potentially expand into other channels like direct mail Youll also work with crossfunctional partners in product and engineering to design request and troubleshoot technical data streams <p> <h3> <strong> You Will <strong> <h3> <ul> <li> <p> Own CRM QA platform housekeeping as well as deployment and execution of priority campaigns <p> <li> <li> <p> Collaborate with lifecycle managers and data teams to ensure marketing journeys are operational and successful and take immediate action in case of failures <p> <li> <li> <p> Assist with architecture and technical evaluation for customer communication solutions <p> <li> <li> <p> Adhere to best practices while continuously seeking process improvements <p> <li> <li> <p> Create maintain and refine detailed documentation and SOPs including operational processes workflows and training documents <p> <li> <li> <p> Seek opportunities to keep our platforms orderly and improve operational efficiencies <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 3+ years B2C DTC industry experience <p> <li> <li> <p> Experience with Top Tier ESPs Braze is a Critical Success <p> <li> <li> <p> Experience in highly regulated industries a plus ie Healthcare insurance banking <p> <li> <li> <p> Ability to work across different teams platforms languages systems etc <p> <li> <li> <p> Solid track record of implementing largescale complex B2C emailSMSpush campaigns <p> <li> <li> <p> Understanding event streams customer actions and user profiles <p> <li> <ul> <h3> <strong> Preferred Qualifications <strong> <h3> <ul> <li> <p> Strong sense of ownership and entrepreneurial spirit <p> <li> <li> <p> Strong collaboration and problemsolving skills <p> <li> <li> <p> Relentlessly high standards and high attention to detail <p> <li> <li> <p> Avid documentarian <p> <li> <ul> <h3> <strong> Our Benefits there are more but here are some highlights <strong> <h3> <ul> <li> <p> Competitive salary amp equity compensation for fulltime roles <p> <li> <li> <p> Unlimited PTO company holidays and quarterly mental health days <p> <li> <li> <p> Comprehensive health benefits including medical dental amp vision and parental leave <p> <li> <li> <p> Employee Stock Purchase Program ESPP <p> <li> <li> <p> Employee discounts on hims amp hers amp Apostrophe online products <p> <li> <li> <p> 401k benefits with employer matching contribution <p> <li> <li> <p> Offsite team retreats <p> <li> <ul> <p> <p> <p> <em> LIRemote <em> <p> <p> <p><p>
Front End Focused Full Stack Developer
Company: GeneDX
Location: USA
Posted Apr 27, 2024
<div class=h1>The Role<div> <p>GeneDx the worlds leading genomics diagnostics company is seeking a Senior Software Engineer to join our team<p> <p>As a Senior Software Engineer you will be developing a stateoftheart software platform for the interpretation of clinical and genomic information to yield exhaustive personalized diagnosis for our patients You will lead technical design and implementation efforts to improve workflows executing using the best practices and principles of modern software engineering You will work with Product Managers and Operations partners to understand your key user personas and their pain points and propose novel technical solutions for how our applications can better enable their workflows<p> <p>As a senior engineer you will own strategic initiatives of the team Your breadth of engineering knowledge will allow you to make and review plans for complex projects that include multiple engineering specialties including frontend backend Data pipelines etc You will be a thought leader of frontend development and will be a goto person for your team in this area<p> <p>You will work with other technical leads and engineers to break down estimate implement and document both technical and user centered requirements As a thought leader you will help lead the team in determining architectural approaches identifying technical dependencies overseeing the maintenance of technical debt and providing guidance to more junior teammates<p> <div class=h1>Experience Traits and Skills<div> <ul style=> <li style=>Good understanding of general software engineering patterns best practices and methods<li> <li style=>8+ years professional experience industry setting designing and supporting robust applications using modern objectoriented frameworks<li> <li style=>Experience with Cloud services Docker Kubernetes CICD automated testing and data logging suitestoolsets<li> <li style=>Experience buildingconsuming API callsresponses<li> <li style=>Experience working on data workflowspipelines<li> <li style=>Advanced skills using React particularly optimizing load times caching reusability global state management hooks etc<li> <li style=>Experience working in a regulated industry healthcare preferred<li> <li style=>Successful history of delivering scalable production software<li> <li style=>Able to drive design and execution of technical proposals as an individual contributor or technical project lead<li> <li style=>Excellent communication skills ability to work collaboratively with other development teams operations partners and product team<li> <ul> <div class=h1>Responsibilities<div> <ul style=> <li style=>Design write and maintain high quality and robust software applications and services to meet team goals<li> <li style=>Collaborate with teammates and product managers in developing development roadmaps and sprint planning<li> <li style=>Assist in establishment and adherence to robust and compliant software development best practices<li> <li style=>Play a role in crossfunctional development with other teams as required<li> <li style=>Contribute to continuous improvement in the operating model of the team<li> <li style=>Perform codereviews and otherwise share your technical knowhow to help level up and mentor your teammates<li> <li style=>Other duties may be assigned<li> <ul> <div class=h1>Objectives<div> <ul style=> <li style=>You are an active and vital contributor to your team and your coworkers success and wellbeing<li> <li style=>Software solutions are scalable cost controlled reliable and engineered with modern software engineering best practices<li> <li style=>Software solutions are modular and evolvable allowing easy implementation of improvements<li> <ul> <p> <p> <p> <p> <div class=contentpaytransparency> <div class=payinput> <div class=title>Pay Transparency Budgeted Range<div> <div class=payrange>$153000<span class=divider><span>$191300 USD<div> <div> <div> <div class=contentconclusion> <p>~<p> <p><strong>Science Minded Patient Focused <strong><p> <p>At GeneDx we create follow and are informed by cuttingedge science With over 20 years of expertise in diagnosing rare disorders and diseases and pioneering work in the identification of new diseasecausing genes our commitment to genetic disease detection discovery and diagnosis is based on sound science and is focused on enhancing patient care<p> <p><strong>Experts in what matters most <strong><p> <p>With hundreds of genetic counselors MDPhD scientists and clinical and molecular genomics specialists on staff we are the industrys genetic testing experts and proud of it We share the same goal as healthcare providers patients and families to provide clear accurate and meaningful answers we all can trust<p> <p><strong>SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES <strong><p> <p>From sequencing to reporting and beyond our technical and clinical experts are providing guidance every step of the way<p> <p><strong>TECHNICAL EXPERTISE<strong><p> <ul style=> <li style=><em>Highquality testing<em> Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved<li> <li style=><em>Advanced detection<em> By interrogating genes for complex variants we can identify the underlying causes of conditions that may otherwise be missed<li> <ul> <p><strong>CLINICAL EXPERTISE<strong><p> <ul style=> <li style=><em>Thorough analysis<em> We classify variants according to our custom adaptation of the most recent guidelines We then leverage our rich internal database for additional interpretation evidence<li> <li style=><em>Customized care<em> Our experts review all test results and write reports in a clear concise and personalized way We also include information for research studies in specific clinical situations<li> <li style=><em>Impactful discovery<em> Our researchers continue working to find answers even after testing is complete Through both internal research efforts and global collaborations we have identified and published hundreds of new diseasegene relationships and developed novel tools for genomic data analysis These efforts ultimately deliver more diagnostic findings to individuals<li> <ul> <p>Learn more About Us <a href=22httpswwwgenedxcomaboutus22 rel=nofollow target=blank>here<a><br><br>~<p> <p><strong><em> <em><strong><strong>Benefits include<strong><p> <ul style=> <li style=>Paid Time Off PTO<li> <li style=>Health Dental Vision and Life insurance<li> <li style=>401k Retirement Savings Plan<li> <li style=>Employee Discounts<li> <li style=>Voluntary benefits<li> <ul> <p><strong>GeneDx is an Equal Opportunity Employer<br><br><strong>All privacy policy information can be found <a href=22httpswwwgenedxcomprivacy22 rel=nofollow target=blank>here<a><p> <div> <img src=httpsremotivecomjobtrack1908691blankgifsource=publicapi alt=>
Senior UX Content Designer
Company: ladder33
Location: USA
Posted Apr 27, 2024
<div class=h2><strong>About Us<strong><div> <p>We saw a problem within the life insurance industry getting covered took too long involved too much paperwork and required too many inperson meetings with salesy agents Having lost his father at a young age our CEO Jamie was determined to make it easier for people to get the coverage they needed to provide for their families So we got to work We developed a method of realtime underwriting and in doing so reduced the monthslong process of applying for life insurance to minutes Our digital experience is quick instant decisions loved by users check out our Trustpilot or Google reviews and prolific $74 billion+ in coverage provided <br><br><p> <div class=h2><strong>About the Role <br><strong><div> <p class=p1>The UX Content Design team balances the user business and brand using clear approachable language to create experiences that put our users first and help make an intimidating topic refreshingly simple Reporting to the Content Design Manager this role offers an outstanding opportunity to work on projects from the ground up with crossfunctional partners in Design Engineering Data Analytics Product Compliance and Marketing who value content design and UX writing A portfolio is required and must be submitted with a resume<p> <div class=h2><strong>Responsibilities<strong><div> <ul style=> <li style=>Drive a historically complex topic to feel human accessible and fresh with language that brings our brand to life down to the smallest microcopy<li> <li style=>Shape the future of Ladder by providing highlevel strategy for highimpact experiences such as home page information architecture navigation email and mobile app<li> <li style=>Influence product development from ideation to wireframing launching features and iterating on versions based on data<li> <li style=>Validate concepts through user testing<li> <li style=>Identify opportunities to AB test when appropriate launch and learn from minimal viable products MVPs<li> <li style=>Ensure consistency across all user touch points emails notifications direct mail CTAs and labels navigational elements confirmation pages<li> <li style=>Proactively share and collaborate with fellow writers to educate and ensure consistency in voice tone and process<li> <li style=>Create product narratives and content frameworks provide rationale for your recommendations<li> <li style=>Collaborate and build relationships crossfunctionally with opportunities to align and amplify efforts with teams and stakeholders<li> <li style=>Maintain and evolve our voice and tone guidelines <li> <ul> <div class=h2><strong>Requirements<strong><div> <ul style=> <li style=>5+ years UX writingContent DesignContent Strategy experience at a leading consumer technology company<li> <li style=>A strong portfolio highlighting your process of solving user problems from concept through execution and iteration required<li> <li style=>Extensive experience leading projects and process<li> <li style=>Exceptional listening writing and presentation skills which are succinct clear and engaging<li> <li style=>Proven history of championing content strategy as the backbone of interconnected digital experiences<li> <li style=>Ability to think through onboarding and transactional flows confirmation screens error messaging and CTA copy while looking for ways to say more with less<li> <li style=>Inclusive and collaborative style knowing when to involve crossfunctional partners<li> <li style=>Commitment to continuous learning iteration and usercentered experiences<li> <li style=>Comfortable challenging your own assumptions and the assumptions of others<li> <ul> <div class=h1><strong>What we offer<strong><div> <p>Whether you work in our beautiful office in Palo Alto or remotely Ladder is highly collaborative and fun To support you in your role we offer fantastic perks and benefits that reflect our mission of care and support including<p> <ul style=> <li style=><strong>Excellent medical dental and vision coverage<strong> | We offer competitive healthcare and dental plans for you and your family<li> <li style=><strong>Flexible paid time off<strong> | Take the time that you need to rest and recharge including our weeklong winter holiday closure <li> <li style=><strong>Stock options<strong> | We offer competitive stock option packages to participate in the success of building Ladder including an extended option exercise window of 7 years after two years with Ladder<li> <li style=><strong>A rewarding 401k match program <strong>| Well match up to 4 of your contributions as you save for your retirement goals<li> <li style=><strong>Commuter benefits<strong> | When you work from the office you will receive pretax benefits for your commute and free parking<li> <li style=><strong>A stocked beautiful new office<strong> | Located in downtown Palo Alto our office was specifically designed to accommodate all working styles Weve invested in technology to support our hybrid team plus we provide office snacks and catered lunches so that team members can work well and have fun together<li> <li style=><strong>Paid parental leave <strong>|<strong> <strong>We think its crucial that new parents have time to adjust to their new lives without worrying about work so we provide all parents inclusive of birthing adoption or fostering ten weeks of paid baby bonding<li> <li style=><strong>Workfromhome flexibility and support<strong> | We recognize that everyones homelife is different and support remote and hybrid work Upon joining we provide a onetime $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet<li> <ul> <p><strong>Fun companywide events<strong> | Whether we work locally or remotely we enjoy spending time together Thats why we plan fun virtual and inperson events to let loose and laugh <br><br>The base pay range targeted for this position is <strong>$138000 185000 <strong>per year Base pay is determined by market location and may vary depending on jobrelated knowledge skills and experience This role is eligible for equity and benefits as shared above<br><br>Ladder is building a diverse team of talented and enthusiastic people We are an equal opportunity workplace At Ladder differences are celebrated and supported to benefit our people products and community Let us know why youre interested in this position and what unique contributions you can make to the Ladder team<p> <p>We look forward to hearing from you<p> <p class=p1> <p><div class=contentconclusion><p>By clicking Submit Application you acknowledge that you have read and agree to the <a href=22httpsdrivegooglecomfiled1dcoI3A1eRKvdWdZ7ajeyJZsfjOYzC4viewusp=sharelink22 rel=nofollow target=blank>Ladder Job Applicant Privacy Policy and Notice at Collection<a> <p><div><img src=httpsremotivecomjobtrack1908841blankgifsource=publicapi alt=>
Call Center Representative
Company: Lap of Love
Location: USA
Posted Apr 27, 2024
<p><strong>Join Lap of Love as a Call Center Representative and Love What You Do<br><strong><p><p>Lap of Love is looking for an experienced Call Center Representative referred to internally as a Veterinary Care Coordinator with amazing customer service skills to join our growing team As a Veterinary Care Coordinator working from home youll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services As a nationally recognized leader of inhome endoflife care Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity Beyond a natural love for caring for animals our team members have a genuine concern for the emotional wellbeing of people which helps us provide such compassionate endoflife care <p><p><strong>Essential Functions amp Responsibilities<strong><p><ul style=> <li style=>Provide customer service by engaging in positive interactions with pet families<li> <li style=>Answer a high volume of customer service calls in a work from home remote environment<li> <li style=>Demonstrate dependability flexibility ownership and sound judgment by adhering to schedules<li> <li style=>Gather and accurately document the pets medical information and schedule appointments in an effective manner<li> <li style=>Meet all productivity quality and performance standards<li> <li style=>Guide emotional conversations in a calm and peaceful manner <li> <li style=>Go above and beyond to provide stellar customer service to pet families and our veterinarians <li> <li style=>Must be punctual and timely in meeting all requirements of performance including but not limited to attendance standards scheduled break times and work deadlines<li> <li style=>Other duties may be assigned to the employee to ensure the highest standard of customer service<li> <ul><p><strong>Requirements<strong><p><ul style=> <li style=>Experience working in high call volume customer service or call center environments<li> <li style=>Ability to quickly learn custom software and other programs such as Gmail Google Calendar Google Maps GoToConnect Slack and NICEInContact<li> <li style=>Previous experience in a workfromhome environment or working with minimal peer interactions<li> <li style=>High attention to detail and ability to adapt to new processes<li> <li style=>Expected to be present for work on time every day for the entire duration of their shift<br> <li> <li style=>Attend mandatory 4week intensive training program at the beginning of employment Attendance at the training program is an essential function of the Call Center Representative position If you are offered a Call Center Representative position and are not able to attend all or any part of the training program your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous fourweek period<li> <ul><p><strong>Physical Job Requirements<strong><p><ul style=> <li style=>Physical demands of position Must be able to sit for extended periods of time must have the manual dexterity to work on a computer and keyboard<li> <li style=>Ability to lift up to 15 pounds<br> <li> <ul><p><strong>Schedule<strong><p><ul style=> <li style=>Support Call Center hours are 7 am to 11 pm 7 days a week 365 days a year <li> <li style=>Schedule includes nightsweekendsholidays<li> <li style=>Must attend mandatory 4week intensive training program at the beginning of employment<li> <ul><p><strong>Benefits<strong><p><ul style=> <li style=>100 Company Funded Health Insurance<li> <li style=>100 Company Funded Comprehensive Mental Health Support through Modern Health<li> <li style=>100 Company Funded Gym Memberships Classes and Programming through Peerfit<li> <li style=>Dental Vision Life Insurance Long Term and Short Term Disability <li> <li style=>Retirement Plan Traditional 401k with 3 match amp Roth 401k<li> <li style=>Generous Paid Time Off<li> <li style=>Generous Paid Parental Leave <li> <li style=>Bereavement Leave<li> <li style=>Training amp Development<li> <li style=>Pet Insurance<li> <li style=>Remote Work From Home<br><br><strong>Compensation<strong> <li> <li style=>This position is hourly nonexempt and is eligible for overtime <li> <li style=>Hourly pay starts at $1500 per hour<li> <li style=>Previous call center experience and bilingual background could increase the hourly rate up to $200 per hour<li> <ul><br><br><div class=h2>About the company<div><br><p>Lap of Love is the nations largest network of veterinarians solely dedicated to endoflife veterinary care providing inhome euthanasia veterinary hospice teleadvice and pet loss support services Our veterinarians and veterinary care coordinators offer compassionate openminded guidance and grief support to pet parents who are deciding when how and why to either euthanize or continue medical management for their pet Our philosophy centers around the humananimal bond and the need for that bond to be as undisturbed as possible throughout a difficult time<p><img src=httpsremotivecomjobtrack1908578blankgifsource=publicapi alt=>
Software Development Engineer in Test
Company: TeamSnap
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> 🌎 About Us <strong> <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of <strong> Best Places to Work <strong> and Built Ins <strong> 100 Best RemoteFirst Places to Work <strong> <p> <p> <p> <p> 🌎 About Us <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of Best Places to Work and Built Ins 100 Best RemoteFirst Places to Work <p> <p> <p> <p> TeamSnap is seeking a Software Development Engineer in Test SDET interested in working in a fastpaced environment to help ensure the quality of our mobile and web applications As an SDET at TeamSnap you will work closely with our product and engineering teams to create test plans for new features write automated test cases and identify and report bugs to ensure that our applications meet high standards of quality and reliability Our test automation stack includes Cypress Jest and AppiumTestNG This role will directly report to the Quality Assurance Manager with cross functional stakeholders including Product Engineering and Customer Experience <p> <p> <p> <p> <p> <p> What Youll Do <p> <p> Work closely with B2B and B2C product development teams to inform and influence work <p> <p> Write automated UI API and E2E regression tests <p> <p> Maintain and evolve test automation frameworks <p> <p> Design and implement test strategies test plans and test cases for new features <p> <p> Manually test new feature development utilizing test automation whenever possible <p> <p> Monitor production errors and debug test automation failures <p> <p> Troubleshoot issues along the CICD pipeline <p> <p> Review and provide feedback on developerwritten tests including unit and integration tests <p> <p> Document test cases and create reusable regression scenarios for both manual and automated testing <p> <p> Manage test data across test automation frameworks <p> <p> Advocate for a quality focused culture by bringing testing to the core of your teams processes <p> <p> Work closely with software developers and other QA engineers to analyze debug and resolve issues <p> <p> <p> <p> What Will Set You Up for Success <p> <p> 2+ years of relevant QA experience with mobile and web applications <p> <p> 2+ years of experience writing automated test scripts <p> <p> Experience with programming languages such as JavaScriptTypeScript <p> <p> Strong knowledge of principles practices and procedures of quality assurance testing and the ability to apply this knowledge and skills <p> <p> Experience conceiving and implementing new quality checks to improve the product development lifecycle <p> <p> Strong problem solving and analytical skills <p> <p> Strong written and verbal communication skills <p> <p> Deep knowledge of agile delivery principles and supporting processes <p> <p> Bonus Points <p> <p> Experience with performanceload testing <p> <p> Experience with Cypress <p> <p> Desire to learn new technologies <p> <p> Be a TeamSnap user sign up for a free trial to see what were about <p> <p> <p> <p> Got cold feet If youre thinking you dont meet 100 of the above qualifications you should still seriously consider applying Were all humans with special talents that go beyond whats listed here <p> <p> <p> <p> Compensation <p> <p> Were committed to equitable compensation for all TeamSnappers The minimum starting point for this role is $131000 inclusive of base and bonus with comp updated based on multiple factors Our comp is highly competitive in our space and we adjust overall comp based on relevant experience skills certifications and geographic location <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> 🖥 Location <strong> <p> <p> TeamSnap is a fully remote company so you need to be very comfortable working with people who arent in the same time zone as you We are always expanding but there is a small list of states we do not hire in including Alabama Alaska Delaware District of Columbia Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Rhode Island South Dakota and West Virginia and while we love all parts of the world we can only hire permanent US residents at this time <p> <p> <p> <p> <strong> 🚀 Opportunities to Grow <strong> <p> <p> At TeamSnap we work hard to provide a culture of trust accountability inclusivity and boundless opportunities to grow along with the chance to make a lasting impact and have some fun while doing it <p> <p> <p> <p> <strong> 🎩 Total Rewards <strong> <p> <p> Were proud to be <a class=fontbold underline fontbold underline postingslink href=httpswwwinccommattgiventhisstartupceospolicyonworkingremotelyisgeniusanditsbasedonafamoustvshowhtml rel=noopener noreferrer nofollow target=blank> <strong> remotefirst <strong> <a> <strong> <strong> Weve been remote since 2009 long before COVID made it cool <p> <p> Unlimited PTO and paid parental leave for ALL parents not just primary or secondary <p> <p> 100 premium coverage of medicaldentalvision for you and your family <p> <p> 401K to help you invest for the future <p> <p> $1500 annual learning and development stipend <p> <p> Travel to fun locations for allcompany meetings and team events <p> <p> Generous home office allowance to set you up for success <p> <p> TeamSnap SWAG to our <a class=fontbold underline fontbold underline postingslink href=httpsteamlockersquadlockercomlockersteamsnap401580 rel=noopener noreferrer nofollow target=blank> store <a> upon starting and a $50 credit on every work anniversary thereafter <p> <p> A monthly stipend reimbursement for health amp wellness and so much more <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecompresentationd1oER8pxhc3zkKRDigScyXd6nQWVNFPV6HwATawDsGhukeditslide=idg22b26eb773f1392 rel=noopener noreferrer nofollow target=blank> TeamSnap Total Rewards <a> <p> <p> <p> <p> 🏆 <strong> Working at TeamSnap <strong> <p> <p> At TeamSnap youre not a culture fit youre a culture add Check out our <a class=fontbold underline fontbold underline postingslink href=httpswwwcanvacomdesignDAE4bjYNX4xtJEKWBDcTWpSARgrKMAoAviewutmcontent=DAE4bjYNX4amputmcampaign=designshareamputmmedium=linkamputmsource=publishsharelink1 rel=noopener noreferrer nofollow target=blank> <strong> Culture Playbook <strong> <a> and learn how we succeed at being remotefirst what makes our company so unique and how were inspired by our people our customers and our values <p> <p> <p> <p> <strong> 🧡 Inclusion and Diversity <strong> <p> <p> Creativity and innovation cant thrive when were cookiecutter images of each other Were quickly growing more diverse but theres always room for improvement We are committed to inclusion and diversity at TeamSnap and we hold ourselves accountable for building an environment where everyone feels valued If you need any disabilityrelated adaptation during the recruitment process just let us know We are an Equal Employment Opportunity Employer <p><p>
Setup Project Manager
Company: Check
Location: USA
Posted Apr 27, 2024
<div class=contentintro><p>Check is leading a revolution in the payroll industry Payroll is the backbone of the US economy and yet it has not undergone significant innovation in decades We invented the embedded payroll space to change that <em><em>see<em> <em><a href=22httpswwwgeneralistcombriefingcheck22 rel=nofollow><em>Check Solving the $150 Billion Payroll Problem<em><a><em> <em><a href=22httpsopenspotifycomepisode6qJMGPkqJVxEFPJRvnc9mlsi=6ea8c2b634374b1822 rel=nofollow><em>Bank On It Episode 438<em><a> both for the business owners who spend countless hours per week running payroll and for the millions of Americans who depend on their next paycheck At Check our mission is to empower the most innovative software platforms to create new payroll businesses and enable those businesses to transform the way companies pay their employees<p> <p>Checks culture is intensely caring to each other as teammates to our partners and to the businesses and workers we serve Our teams are made up of creative problem solvers and empathetic crossfunctional collaborators who can simplify the complexities of payroll We bring hustle and grit to our daytoday while building enduring solutions and relationships <p><div><p>The Setup Ops team is responsible for getting new customers to their first payroll run with Checks partner businesses This is one of our most critical jobs to accelerate partner growth and we take our work seriously We strive to bring attention to detail professionalism and excellent customer service to every interaction At Check we always find opportunities to improve and innovate our team pushes forward this innovation by bringing ingenuity to our daily work and high levels of adaptability to incorporate changes You will excel in this role as a fearless selfstarter and payroll nerd <p> <p>For this role we are seeking a setup project manager with payroll implementation expertise an entrepreneurial mindset and a high degree of ownership <p> <p><strong>In this role you will<strong><p> <ul style=> <li style=>Manage multiple setup projects ie payroll implementations simultaneously across a variety of partner businesses and previous payroll systems<li> <li style=>Be responsible for the timely and accurate delivery of projects holding a highquality bar for yourself and your team<li> <li style=>Collaborate with your team and crossfunctionally to create and improve processes process documentation and tooling<li> <li style=>Provide customer service via tickets email and phonevideo directly to both partners building payroll businesses on Check and companies in the process of joining those partner platforms<li> <li style=>Drive operational efficiency meeting SLAs to ensure seamless company onboarding<li> <li style=>Provide direct assistance to outsourcing teams and customers dealing with complex payroll scenarios identified during the setup process<li> <li style=>Cultivate strong relationships with outsourcing partners overseeing setup projects to accurate successful completion<li> <ul> <p><strong>Many backgrounds could fit this role but ideal candidates will have some or all of the following<strong><p> <ul style=> <li style=>3+ years of payroll implementation account management experience<li> <li style=>Proficiency in Excel<li> <li style=>Comfortable with learning new technologies<li> <li style=>Skillset in creative problemsolving and data interpretation through the application of payroll knowledge and mathematical concepts<li> <li style=>Experience managing multiple complex projects to timely completion<li> <li style=>Strong focus on partners and customers with excellent communication skills in both verbal and written formats<li> <li style=>Comfortable in highly crossfunctional and geographically distributed environments with a track record of collaborative work with Partner Success and RampD teams<li> <li style=>A friendly and helpful attitude in all interactions with teammates and customers<li> <li style=>Experience working with outsourced teams<li> <li style=>Willingness and ability to attend our annual 3day company offsite in the fall<li> <ul> <p><strong>Travel and Office Policy<strong><p> <p>The Check team is distributed across the US and we have offices in New York City and San Francisco While we welcome remote work we believe time together in person is valuable and important We offer ample opportunities and encourage employees to attend team offsites events and hackathons a couple of times a year We expect all employees to be willing to attend our annual 3day company offsite in the fall <p> <p>For our inoffice and hybrid employees our offices are open all week We provide meals on Tuesdays and Thursdays and the team hosts regular happy hours game nights etc <p> <p><strong>What we offer <strong><p> <p>In the US Check offers companysponsored medical dental vision shorttermlongterm disability and basic life insurance coverage to all fulltime employees effective on their first day of work We also provide stock options flexible PTO and sick leave 16 weeks of fully paid parental leave for all new parents flexible returntowork 9 annual holidays a 401k retirement plan and a $100 monthly stipend for home internet and mobile phone expenses Benefits may vary outside the US<p> <p>The expected annual salary for this role is between $87000 and $114500 depending upon each candidates unique experience and qualifications<p><div class=contentconclusion><p>We accept applications on an ongoing basis with no specified deadline<p> <p><em>Check is proud to be an Equal Opportunity employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need any assistance or accommodations due to a disability please let us know at <em><a class=postingslink href=22mailtohellocheckhqcom22 rel=nofollow><em>hellocheckhqcom<em><a><em> with accommodations in the subject line<em><p> <p><em><span class=il>Check<span> participates in <span class=il>E<span><span class=il>Verify<span> and will provide the federal government with Form I9 information from all new employees to confirm that they are authorized to work in the US <span class=il>Check<span> does not use <span class=il>E<span><span class=il>Verify<span> to prescreen applicants<em><p><div><img src=httpsremotivecomjobtrack1908867blankgifsource=publicapi alt=>
Senior Site Reliability Engineer
Company: Adwerx
Location: USA
Posted Apr 27, 2024
<p>Durham NC or Remote<p> <p>Adwerx is on the lookout for a Site Reliability Engineer to join our small and talented infrastructure team and help us design build and automate performant resilient and highlyavailable systems that our teams and customers rely on In this role youll help us run a handful of mature and in some cases brandnew services in the cloud and apply your skills to make them resilient performant and highlyavailable during the rapid adoption of our products The infrastructure youll build has a large impact on an organization that is focused on software development best practices and standards<p> <p>The starting title for this experienced role will be based on tenureexperiencework history<p> <div class=h4><strong>Our culture<strong><div> <p>Adwerx is a place where you can thrive in our highly collaborative teams and where everyone is encouraged to contribute ideas across all levels of the organization<p> <p>Our engineering charter is centered around humility respect and trust We abide by the mantra if its not in version control it doesnt exist strive to write documentation our peers will love and always try to leave things better than we found it We employ testing and continuous delivery for all our services and empower our developers to iterate and deploy as often as they need <p> <p>Infrastructure engineers share an oncall schedule but our systems are stable and fire drills are rare We host lunch and learns conduct blameless postmortems and regularly recognize our peers with shout outs and a fun badge program to recognize leaders in specific technical disciplines<p> <div class=h4><strong>How we work<strong><div> <p>We apply the AgileScrum methodology to run the day to day projects at Adwerx and are heavily inspired by the Shape Up process with our product development process In addition we<p> <ul style=><li style=>Utilize a mature CICD process and deploy to production many times a day<li><li style=>Have productionlike QA environments with a culture of writing automated tests<li><li style=>Define department SLOs and Engineering KPIs to better understand how we work<li><li style=>Relentlessly strive for excellence with not only the products we build but also the health of our codebase and our developer ecosystem<li><ul> <div class=h4><strong>Technologies we work with<strong><div> <ul style=><li style=>Our primary application is built with Ruby on Rails Youll also encounter or work with Nodejs Go and Python<li><li style=>Our production systems run primarily in Google Cloud Platform though we also have a small footprint in Amazon Web Services<li><li style=>Besides our primary application some services you will support include our VPNTailscale CICD pipelines Google Kubernetes Engine Clusters MySQL databases Airflow RabbitMQ and Redshift<li><li style=>Some tools we use include Terraform Kubernetes Datadog Helm Nginx docker NewRelic and CircleCI<li><ul> <div class=h4><strong>In this missioncritical role you will<strong><div> <ul style=><li style=>Design build and maintain the core infrastructure for Adwerx<li><li style=>Create maintain andor iterate on various workloads in Google Kubernetes Engine<li><li style=>Contribute to the Ruby on Rails monolith to upgrade dependencies integrate with infrastructure features or optimize performance<li><li style=>Maintain reliable network paths and connections between all external and internal services DNS VPN VPC peering<li><li style=>Participate and run point in handling production incidents<li><li style=>Participate in solution design for new features products systems and tooling<li><li style=>Find new ways to use existing systems to improve scalability and performance for our platform<li><li style=>Interact with the larger organization to ensure the uptime and reliability of our infrastructure<li><li style=>Iterate on security standards and reviewing code for secure coding practices<li><li style=>Partner with engineering teams closely to educate and consult<li><li style=>Continually monitor applicationsystem performance and costs SLOs generate actionable insights and either implement or advocate for them<li><li style=>Participate in oncall rotations along with every member of the engineering team<li><li style=>Work closely with engineering teams to conduct root cause analyses for production incidents and make plans to remediate or prevent recurrences<li><li style=>Collaboratively plot the course and document Adwerx infrastructure<li><li style=>Build a great customer experience for people using your infrastructure<li><ul> <div class=h4><strong>What Youll Get<strong><div> <ul style=><li style=>Competitive salary and potential for equity<li><li style=>Comprehensive medical dental and vision plan options 100 of basic plan premiums paid by company<li><li style=>401k plan with a company match of up to 4<li><li style=>A collaborative work environment where youll learn about and influence every aspect of the business<li><li style=>The opportunity to work with and learn from talented leaders developers marketers and designers and advancement opportunities<li><li style=>The ability to help define the foundational technology that will power the growth of our business<li><li style=>Flexible work scheduling<li><ul><img src=httpsremotivecomjobtrack1908883blankgifsource=publicapi alt=>
Sr. Field Marketing and Events Marketing Manager
Company: CommerceIQ
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> Company Overview <strong> <p> <p> <em> At CommerceIQ we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms We are building the worlds most complete and sophisticated Retail Ecommerce Management Platform which connects and intelligently automates the management of retail ecommerce channels like Amazon Walmart and Instacart across the entire ecommerce operational chain of retail media management sales operations supply chain and digital self analytics <em> <p> <p> <em> We are in hyper growth mode having recently raised our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpscommerceiqaipressreleasescommerceiqsecures115millioninvestmentfromsoftbankvisionfund2atunicornvaluationtorevolutionizeretailecommercemanagement rel=noopener noreferrer nofollow target=blank> <em> Series D funding at unicorn valuation gt$1B <em> <a> <em> and ended our third year of tripledigit revenue growth Continued acceleration of our growth is fueled by landing new customers expanding our platform through new products managing new retail ecommerce platforms and delivering exceptional customer service to unlock high net retention rates <em> <p> <p> <strong> The Role <strong> <p> <p> We are seeking a highly skilled and experienced Field Marketing and Events Marketing Manager to join our dynamic team This role requires a deep understanding of enterprise sales and accountbased marketing strategies The successful candidate will work closely with gotomarket leaders to build and accelerate pipeline development for targeted accounts leveraging their knowledge of the CPGRetail markets <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Develop and implement innovative field marketing and event strategies that align with company goals and sales objectives <p> <li> <li> <p> Collaborate with sales teams to identify key accounts and tailor marketing efforts to drive engagement and pipeline growth <p> <li> <li> <p> Support agency relationships to ensure the delivery of highquality marketing materials and event experiences <p> <li> <li> <p> Oversee all aspects of event planning and execution including budget management vendor negotiations and logistical coordination <p> <li> <li> <p> Ensure meticulous attention to detail in all aspects of project management from initial planning to postevent analysis <p> <li> <li> <p> Regularly report on marketing campaign results providing insights and recommendations to enhance future performance <p> <li> <ul> <p> <strong> What Youll Bring <strong> <p> <ul> <li> <p> A minimum of 710 years of experience in field marketing and event management preferably in the enterprise software industry or ad agencies <p> <li> <li> <p> Bachelors degree in Marketing Business Administration or a related field <p> <li> <li> <p> Proven track record of developing and executing successful marketing campaigns and events <p> <li> <li> <p> Strong understanding of enterprise sales processes and accountbased marketing techniques <p> <li> <li> <p> Exceptional project management skills with the ability to handle multiple projects simultaneously <p> <li> <li> <p> Excellent communication and collaboration skills with experience in partnering with sales teams and external agencies <p> <li> <li> <p> Familiarity with CPGRetail markets and the ability to adapt strategies to meet industryspecific needs <p> <li> <li> <p> Proficiency in marketing analytics and performance measurement tools <p> <li> <ul> <p> <p> <p> <strong> Benefits amp Perks <strong> <p> <ul> <li> <p> Highly competitive pay benefits and early stage stock options <p> <li> <li> <p> Unlimited PTO <p> <li> <li> <p> Work from home benefits including flex WFH hours and home office setup reimbursement <p> <li> <li> <p> Monthly cell phone internet and gymfitness reimbursement <p> <li> <li> <p> Comprehensive health dental vision and life insurance benefits <p> <li> <li> <p> 401K plan FSA and HSA programs <p> <li> <li> <p> Longterm and shortterm disability <p> <li> <ul> <p> Help us build the future of ecommerce Apply now or learn more at <a class=fontbold underline fontbold underline fontbold underline href=httpscommerceiqai rel=noopener noreferrer nofollow target=blank> httpscommerceiqai <a> <p> <p> <em> We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status disability status or any other category prohibited by applicable law <em> <p> <p> <p><p>