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Bilingual Customer Service Representative
Company: Beyondfinance
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p> <p> <p class=cmrkdwnpre style=textalign>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p class=cmrkdwnpre style=textalign>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <pre class=cmrkdwnpre style=textalign> <pre> <p> <p><div><p><strong>About The Role<strong><p> <p><span style=fontweight>Our Customer Service Representatives CSR serve as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds voice to the client and provide the connection between our Sales and Operations teams Our CSRs possess a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds exemplary customer brand <span><p> <p><span style=fontweight>As a Customer Service Representative you will complete a 4 week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Representative role is a remote position <span><p> <p class=p1><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=><span style=fontweight>Above all else provide a bestinclass customer service experience over the phone by responding to client requests anticipating unstated needs and educating them on our programs<span><li> <li style=><span style=fontweight>Through demonstrated effective listening analyze client problems and provide information and solutions in a timely and efficient manner<span><li> <li style=><span style=fontweight>Employs strong interpersonal skills to handle difficult calls courteously and professionally<span><li> <li style=><span style=fontweight>Thoroughly documents request outcomes for accurate tracking and analysis<span><li> <li style=><span style=fontweight>Work efficiently and effectively to independently resolve client requests both as a team and independently<span><li> <li style=><span style=fontweight>Develops and maintains positive client relations and coordinates with other departments within the company to ensure client requests and questions are handled appropriately and in a timely manner<span><li> <li style=><span style=fontweight>Operates a desktop computer to obtain and extract information documents information activities and changes in the CRM database Client Relationship Management System for client accounts<span><li> <li style=><span style=fontweight>Utilizes appropriate resource materials to effectively and accurately interpret respond and resolve client inquiries and problems<span><li> <li style=><span style=fontweight>Handle a high volume of clients in a work from home call center environment<span><li> <ul> <p><strong>What We Look For<strong><p> <ul style=> <li style=><span style=fontweight>12 years in sales or customer service Contact andor Call Center background a bonus<span><li> <li style=><span style=fontweight>Bachelors Degree preferred<span><li> <li style=><span style=fontweight>Bilingual Spanish Required<span><li> <li style=><span style=fontweight>Technical proficiency with Client Relationship Management system CRM<span><li> <li style=><span style=fontweight>Strong customer service orientation<span><li> <li style=><span style=fontweight>Strong communicator Includes listening verbal amp written communication <span><span style=fontweight>c<span><span style=fontweight>ourteous and professional active listening skills is a must <span><li> <li style=><span style=fontweight>Effective problem solver<span><li> <li style=><span style=fontweight>Effective at time management planning amp organizing tasks and time <span><li> <li style=><span style=fontweight>Ability to understand and empathize with customer issues<span><li> <li style=><span style=fontweight>Ability to work from home in a distraction free environment<span><li> <li style=><span style=fontweight>Reliable High Speed Internet connection<span><li> <ul><div class=contentconclusion><p><strong>Why Join Us<strong><p> <p><span style=fontweight>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul style=> <li style=><span style=fontweight>Considerable employer contributions for health dental and vision programs<span><li> <li style=><span style=fontweight>Generous PTO paid holidays and paid parental leave<span><li> <li style=><span style=fontweight>401k matching program<span><li> <li style=><span style=fontweight>Merit advancement opportunities<span><li> <li style=><span style=fontweight>Career development amp training<span><li> <ul> <p><span style=fontweight>And finally our team spirit and culture We<span><span style=fontweight> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span style=fontweight><em>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p><div><img src=httpsremotivecomjobtrack1907751blankgifsource=publicapi alt=>
Senior Data Analyst
Company: Bellhops
Location: USA
Posted Apr 16, 2024
<div><span style=fontsize 16px>Bellhop is a growthstage startup disrupting the $30B moving and home services market We are on a crusade to transform the industry into a space thats more trustworthy reliable and fun To do this we combine our firsttoindustry techenabled platform with our outstanding workforce of movers to deliver a more enjoyable experience direct to consumer and through enterprise partnerships We have a heart for delivering outstanding services in a space thats known for letting you down and we do that one 5star move at a time <span><div><div><br><div><div><span style=fontsize 16px>This is where you come in <span><div><div><br><div><div><b style=fontsize 18px>MISSION<b><span style=fontsize 18px> <span><div><div><br><div><div><span style=fontsize 16px>Here at Bellhop data is the secret sauce that separates us from traditional moving companies We are growing rapidly and are looking for someone that can help our organization to gain new insights and take our growth to the next level<span><div><div><br><div><div><b style=fontsize 18px>OUTCOMES<b><div><div><br><div><div><b style=fontsize 16px>Analyze <b><span style=fontsize 16px>Perform data analysis to help solve complex operational problems and generate insights <span><div><div><b style=fontsize 16px>Build<b><span style=fontsize 16px> Create tools and dashboards that identify business trends and assist in strategic decision making<span><div><div><b style=fontsize 16px>Strategize<b><span style=fontsize 16px> Scope and plan data solutions that can be scaled to create higher quality datadriven results across the organization<span><div><div><b style=fontsize 16px>Partner<b><span style=fontsize 16px> Partner crossfunctionally with key stakeholders to develop tools that help convert ideas into operational actions <span><div><div><b style=fontsize 16px>Implement <b><span style=fontsize 16px>Facilitate the discovery of opportunities and test hypotheses providing insight into the potential impact on the business <span><div><br><br><div class=h3>Qualifications <div><li style=>Bachelors Degree in a quantitative science including Computer Science Statistics Applied Mathematics and Operations Research or related field <li><li style=><b>4+ years <b>of experience in analysis consulting project management operations technology or startups<li><li style=>Proficiency in SQL<li><li style=>Experience with BI tools such as Tableau <b>required<b><li><li style=>Spreadsheet modeling experience in Microsoft Excel or Google Sheets <b>required<b><li><li style=>Python experience or another coding language not required but very helpful<li><li style=>dbt experience not required but very helpful <li><li style=>Experience with data modeling not required but helpful<li><li style=>Ability to clearly communicate and articulate results to both technical and nontechnical audiences <li><br><br><div class=h3>Company Values amp Core Competencies <div><li style=>While each member of our team has a specific clearly defined role were all connected by a strong set of values thats been developed to build longterm relationships foster advancement and guide the decisions we make We want each individual at our company to grow as we grow And so we invest in their professional development and support them as they learn new skills and take on bigger challenges To bring out the best in our people each day we encourage and celebrate <li><div><br><div><li style=><b>DataInformed <b> We think in data and leverage it as a critical element in decisionmaking and goal tracking Data always trumps a hunch but in the absence of data we trust logic and gut instinct<li><div><br><div><li style=><b>Big Dreams Clear Goals <b> We attack our hardest problems headon with bold and innovative solutions We mix a heavy dose of ambition into what we believe is possible and are constantly evangelizing Youre excited to learn and grow your analytical skills to help develop solutions that support and propel our operations You enjoy breaking complex issues down into manageable parts and empowering others with what you find <li><div><br><div><li style=><b>Move the Needle<b> We deliver results that make a meaningful difference We ruthlessly prioritize the work with the biggest customer impact Were looking for an autonomous decisionmaker who can selfprioritize and organize their efforts for the highest return on investment <li><div><br><div><li style=><b>Servants Heart <b> Our 1 priority is to deliver truly exceptional customer experiences Bellhop is a technology startup but we are also moving real things and real people in the physical world Its not just code behind the buttons you press you are influencing the people who will help our customers on one of their toughest days<li><div><br><div><li style=><b>Keep it Real<b> We are truth seekers We say what we mean through direct honest and productive communication Your decisions have a companywide impact and will require broad consensus Youre adept at driving teams towards consensus and accomplishing objectives through influence You have a clear understanding of how your work affects all lanes of the company from leadership to our Pros<li><div><br><div><li style=><b>GSD<b> We are actionoriented and operate under a perpetual sense of urgency to produce results Bellhop is still at an early stage and were still honing our model Youre happily along for the ride ready and willing to rerack priorities as we learn more about our business<li><div>OUR VALUES<div><div> <div><div>While each member of our team has a specific clearly defined role were all connected by a strong set of values thats been developed to build longterm relationships foster advancement and guide the decisions we make We want each individual at our company to grow as we grow And so we invest in their professional development and support them as they learn new skills and take on bigger challenges<div><div> <div><div>To bring out the best in our people each day we encourage and celebrate<div><div> <div><div><b>Innovators Mind <b>Were driven to identify opportunities and create solutions to better serve our customers We learn from mistakes quickly <div><div><b>Servants Heart<b> Were devoted to caring for others by putting them first and treating them as wed like to be treated We approach life with optimism energy and lightheartedness We always give more than we take <div><div><b>Winning Drive <b>Were committed to getting things done the right way even if its the hard way We relentlessly raise the bar in our efforts <div><div> <div><div>WHY WORK AT BELLHOP<div><div><br><div><div><i style=fontsize 15px>Named a Best Moving Company of 2022 by US News amp World Report<i><div><div> <div><div>Every day you will be able to see the positive impact you have on peoples lives Moving is considered one of the most stressful experiences people go through and we have found a way to make it easier and more comfortable<div><div><br><div><div>Because you will collaborate with exceptionally talented people Our techenabled approach means you will work with teams of topshelf engineers product managers operations strategists customercare specialists and growth experts You will also be joining us at a time when youll have a huge opportunity to chart the course for our continued growth<div><div><br><div><div>Because our culture sets us apart We have ambitious goals and make sure everyone feels encouraged to own their portion of the business experiment with new ideas and take the proper actions to achieve success<div><div><br><div><div>Because we take good care of each other We provide competitive compensation packages that include a significant equity incentive as well as health coverage and accommodations to achieve a sustainable worklife balance<div><div><br><div><div>Benefits to Enjoy Include <div><div><span style=fontsize 105pt>Medical Dental amp Vision insurance<span><div><div>401k matching<div><div><span style=fontsize 105pt>Disability insurance<span><div><div><span style=fontsize 105pt>Employee discount<span><div><div><span style=fontsize 105pt>Flexible spending account<span><div><div><span style=fontsize 105pt>Health savings account<span><div><div><span style=fontsize 105pt>Life insurance<span><div><div><span style=fontsize 105pt>Unlimited Paid time off FTE employees<span><div><div><span style=fontsize 105pt>Parental leave<span><div><div> <div><div><i style=fontsize 10px>Bellhop believes if we want to build a company that works for everyonewe must include everyone which is why were proud to be an equal opportunity employer that complies with all applicable federal state and local fair employment practices laws Bellhop strictly prohibits and does not tolerate harassment or discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex gender gender identity age physical or mental disability citizenship sexual orientation past current or prospective service in the uniformed services<i><div><img src=httpsremotivecomjobtrack1907002blankgifsource=publicapi alt=>
Manager, Analytics
Company: Publicis Groupe
Location: USA
Posted Apr 17, 2024
<br><br><div class=h3>Company Description<div><p>Founded in 1994 the PlowShare Group PlowShare works <strong>exclusively with nonprofit organizations government agencies and their partners<strong> Our mission is to harness the power of communications for social good Our core expertise as a fullservice communications agency and consultancy includes unique capabilities in Public Service Announcement PSA creative development distribution services and monitoring and reporting <p><p>Acquired in 2017 by Publicis Groupe PlowShare now brings the full suite of marketing services to our clients and an array of career path options to our employees Present in over 100 countries and employing nearly 80000 professionals Publicis Groupe is the third largest communications group in the world Publicis Groupe is listed on the Euronext Paris FR0000130577 and is part of the CAC 40 index Active across the entire value chain Publicis Groupe offers its major clients a transversal unified and fluid model allowing them access to all the Groupes tools and expertise around the world through the mantra The Power of One<p><br><br><div class=h3>Job Description<div><p>At PlowShare Group the role of media analytics will be to go beyond the standard practice of measuring and achieving campaign and client goals Our mission in media analytics will be to deliver those results and use them as a force in rebuilding trust between our core institutions whether in government or public service and the people that they serve The media analytics team helps us do that by codeveloping and fostering a functional and transparent media organization dedicated to that same mission of service that will deliver the right messages to those in the most need them within environments and entities that in those values and will work toward rebuilding that trust with us <p><p>Reporting to the SVP Data Innovations and sitting alongside the media planning team Plowshares Analytics Manager will be responsible for the development and management of PlowShare Group Dashboards and Reports At PlowShare transparency is key to our success and in this role you will have the opportunity to apply your data and analytics experience to develop data products to drive client success and to influence media planning and operations for clients and internal teams The Analytics Manager will be tasked with implementing Data and Analytics best practices across multichannel and multiplatform digital media campaigns for PlowShare clients<p><p><u>Core Responsibilities<u><p><ul style=><li style=>The Analytics Manager will be responsible for the Data Governance and Dashboard development of PlowShare client digital media campaigns This includes troubleshooting data issues as they arise during the course of campaigns and adding data from new platforms as campaigns are launched<li><li style=>Data governance of advertising technology ad serving and platform management across programmatic media SEM and social media<li><li style=>Responsible for Data and Analytics best practices across PSG clients<li><li style=>Collaboration with Media teams and clients on campaign delivery and analysis<li><li style=>Measurement of specialized media programs in collaboration with the Media Development and partnerships team<li><li style=>Responsible for client and campaign reporting analysis and data management<li><li style=>Client assistance on backend technical needs such as pixel management ad tracking and encodement or other media buying and campaign reporting technical needs<li><li style=>Identify the technology or tools needed to support campaign implementation in addition to other software or hardware that may assist in client advertising support and analysis<li><li style=>Demonstrate Data and Analytics transparency and build trust a central source of truth with clients and internal stakeholders<li><ul><br><br><div class=h3>Qualifications<div><ul style=><li style=>Minimum of 5+ years in the advertisingmarketingmediacommunications agency industry with proven experience in successfully developing dashboards managing data amp analytics reports and data governance of digital media advertising campaigns<li><li style=>Minimum of 5+ years setting up and managing data governance through APIs and manual data integrations of Google Ads DV 360 The Trade Desk Conversant DoubleClick FacebookInstagram Snapchat and other social networks<li><li style=>Minimum of 5+ years developing dashboards and reports in a data visualization platform in Datorama or another dashboarding tools eg LookrTableau<li><li style=>Minimum of 5+ years developing reporting presentations for midcampaign post campaign and QBRs<li><li style=>Comprehensive experience with the Data amp Analytics of earned owned shared and paid media<li><li style=>Possess strong analytical skills and the ability to interpret campaign performance data and provide insights and optimization recommendations<li><li style=>Strong communication skills and be comfortable presenting data amp analytics ideas to internal and client stakeholders<li><li style=>Passionate about the constantly changing world of media with ability to drive thought leadership for clients and the agency<li><li style=>Collaborative approachattitude<li><li style=>Experience with Lookr Funnel or similar ETL solutions<li><ul><br><br><div class=h3>Additional Information<div><p>The Power of One starts with our people To do powerful things we offer powerful resources Our bestinclass wellness and benefits offerings include<p><ul style=><li style=>Paid Family Care for parents and caregivers for 12 weeks or more<li><li style=>Monetary assistance and support for Adoption Surrogacy and Fertility<li><li style=>Monetary assistance and support for pet adoption<li><li style=>Employee Assistance Programs and HealthWellnessComfort reimbursements to help you invest in your future and worklife balance<li><li style=>Tuition Assistance<li><li style=>Paid time off that includes Flexible Time off Vacation Annual Sick Days Volunteer Days Holiday and Identity days and more<li><li style=>Matching Gifts programs<li><li style=>Flexible working arrangements<li><li style=>Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year based upon eligibility<li><li style=>Business Resource Groups that support multiple affinities and alliances<li><ul><p><em>The benefits offerings listed are available to eligible US Based employees are reviewed on an annual basis and are governed by the terms of the applicable plan documents<em><p><p>Plowshare is an Equal Opportunity Employer Our employment decisions are made without regard to actual or perceived race color ethnicity religion creed sex sexual orientation gender gender identity gender expression pregnancy childbirth and related medical conditions national origin ancestry citizenship status age disability medical condition as defined by applicable state law genetic information marital status military service and veteran status or any other characteristic protected by applicable federal state or local laws and ordinances<p><p>If you require accommodation or assistance with the application or onboarding process specifically please contact <a href=mailtohrcomplianceusmspubliciscom rel=nofollow>hrcomplianceusmspubliciscom<a><p><p>All your information will be kept confidential according to EEO guidelines<p><p>Compensation Range $81500 $137500 annually This is the pay range the Company believes it will pay for this position at the time of this posting Consistent with applicable law compensation will be determined based on the skills qualifications and experience of the applicant along with the requirements of the position and the Company reserves the right to modify this pay range at any time For this role the Company will offer medical coverage dental vision disability 401k and paid time off The Company anticipates the application deadline for this job posting will be 5152024<p><img src=httpsremotivecomjobtrack1906997blankgifsource=publicapi alt=>
Bi-Lingual Customer Service Representative - Xcel
Company: Colibri Group
Location: USA
Posted Apr 16, 2024
<div>At Colibri Group culture is a critical part of our collective success and we live our values everyday Love Joy Boldness Teamwork and Curiosity These values guide our interactions with each other our customers and the community<div><div><br><div><div><b style=fontsize 18px>Postion Overview<b><div><div>When you join Colibri youll be part of a team thats supporting our customers from the front lines As a Customer Service Representative youll play a vital role in enabling first call resolution in a constantly evolving industry while using a variety of tools and technology In the process youll handle a broad range of customer service call types such as processing extensions of expired products enrolling customers in coursework and assisting customers as they navigate our website Its an opportunity to showcase your customer experience expertise and assist us in creating customers for life <div><br><br><div class=h3>What Youll Do<div><li style=>Professional ability to build relationships with customers while giving you the opportunity to personalize your communication <li><li style=>Provide technical support and fastpaced critical thinking to anticipate our customers current and future needs <li><li style=>Excellent interpersonal written and verbal communication skills <li><li style=>Aptitude to learn and navigate new software quickly and comfortable using multiple computer screens and internet tabs simultaneously <li><li style=>Bilingual fluency in English and Spanish preferred <li><li style=>Set schedule Availability from 8am7pm EST required <li><li style=>Rotational weekend availability required <li><li style=>Some holiday coverage may be required <li><br><br><div class=h3>What Youll Need to Succeed <div><li style=>Reliable inhome internet connection <li><li style=>Dedicated quiet and distractionfree workspace <li><li style=>High school diploma or equivalent <li><li style=>Proficiency in Microsoft Office <li><li style=>Customer Service experience preferred <li><li style=>Strong work ethic and selfmotivation with a commitment to succeed both individually and as a team <li><div><br><div><br><br><div class=h3>Benefits <div><li style=>401k matching <li><li style=>Health Dental amp Vision Insurance <li><li style=>Paid time off <li><li style=>Paid training <li><li style=>Employee Assistance Program <li><li style=>Professional Education Coursework <li><li style=>Tuition Reimbursement <li><div>Colibri Group welcomes applicants from all backgrounds and experiences and we understand that not every candidate will meet every requirement listed in the job description Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification and we want to actively combat this bias in our hiring process If youre excited about the role and believe you have the skills and experience to contribute to our team we encourage you to apply even if your background doesnt align perfectly with every qualification listed We are committed to building a diverse and inclusive workplace and we believe that diversity of perspectives and experiences is essential to our success You may be just the right candidate for this role or another position within our organization Dont hesitate to take the leap and apply today<div><div><i> <i><div><div><i>Colibri Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace Colibri Group prohibits discrimination and harassment of any kind based on race color religion sex pregnancy sexual orientation gender identity national origin age disability genetic information or any other status protected under federal state or local law<i><div><img src=httpsremotivecomjobtrack1907752blankgifsource=publicapi alt=>
ServiceNow Senior Solution Consultant
Company: Highmetric
Location: USA
Posted Apr 16, 2024
<p><strong>Why Us<strong> <p> <p>NewRocket a global fullservice Elite ServiceNow partner helps top enterprise leaders solve their toughest business problems and navigate change with confidence The goto ServiceNow guide NewRocket was recently awarded the <strong>ServiceNow 2024 Partner Award for Employee Workflow Americas region 2024 ServiceNow Customer and Industry Workflows Delivery Success Partner CIWF<strong><strong> 2023 ServiceNow Worldwide Customer Workflow Partner of the Year and 2023 ServiceNow Creator Workflow Partner of the Year<strong><p> <p>We work with some of the worlds biggest brands bridging the gap between what customers expect and what their technology can deliver We <em><em>GoBeyondWorkflows to create new kinds of experiences for our customers <p> <p><em><strong>Come join our Crew and be a part of ServiceNow MVPs amp Rising Stars <strong><em><p> <p><strong>Why You<strong> <p> <p>NewRocket is seeking a Senior Solution Consultant works in collaboration with our Sales teams for the successful advisement of ServiceNow solutions and services The incumbent leads complex technical solution development in a client facing environment<p> <p><strong>What You Will Be Doing<strong> <p> <ul style=> <li style=>Leads complex technical solution development related to NewRockets full range of services and products engages in conceptual thinking to understand advanced issues and implications<li> <li style=>Collaborates directly with clients to develop and articulate technical solutions often to senior technical and nontechnical audiences<li> <li style=>Considered an expert in presales and solution development<li> <li style=>Collaborate with Sales teams in the qualification of customer needs through discovery<li> <li style=>Participates across the sales lifecycle on acquiring new customers in close collaboration with sales crew members<li> <li style=>Provide mentorship and informal leadership to Solution Consultants as a senior resource<li> <li style=>Leads demonstrations of product both standard and tailored to prospects and existing customers<li> <li style=>Scopes and delivers Proof of ConceptProof of Value engagements with prospects<li> <li style=>Lead competitive analyses and understands differentiators between the company and its competitors<li> <li style=>Understands business and technical problems addressed by the products including key regulations business drivers evolving business needs and security<li> <li style=>In conjunction with Sales and Professional Services conducts transition briefings communicates commitments and expectations in preparation for deployment<li> <ul> <p><strong> <strong> <p> <p><strong>What You Bring Along<strong> <p> <ul style=> <li style=>5 + Years Solution Consulting or Sales Engineering experience in the ServiceNow platform industry<li> <li style=>Demonstrated ability to lead the discovery of customer issues and develop technical solutions to address any customers business issue to ensure the best customer experience possible<li> <li style=>Strong knowledge and skills within assigned practice majors minors<li> <li style=>Expertlevel knowledge of presales and complete understanding of the full sales life cycle<li> <li style=>Expertlevel knowledge of technical solution development<li> <li style=>Excellent communication skills in both internal and external capacities strong relationshipbuilding skills including at a senior level who may not have subject matter expertise in ServiceNow must adapt and interpret communications and influence key decisionmakers<li> <li style=>Provides advisement in a proactive approach with Customers and internal teams<li> <li style=>Proficiency with the ServiceNow platform required<li> <li style=>Detailoriented selfmotivated and organized<li> <ul> <p> <p> <p><strong>Education<strong> <p> <ul style=> <li style=>A fouryear undergraduate degree in Computer Science Computer Engineering Information Systems or demonstrated work experience <li> <li style=>ServiceNow sales certifications andor Presales certifications<li> <li style=>ServiceNow CSA Nice to have<li> <li style=>ServiceNow CIS Nice to have<li> <ul> <p><strong> <strong><strong>We Take Care of Our People<strong> <p> <p>NewRocket is committed to a diverse and inclusive workplace We value and celebrate diversity believing that every employee matters and should be respected and heard We are proud to be an equal opportunity workplace and affirmative action employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy citizenship military or Veteran status For individuals with disabilities who would like to request an accommodation please contact HRUSNewRocketcom To learn more visit <a href=22httpswwwdolgovofccpregscomplianceposterspdfeeopostpdf22 rel=nofollow>httpswwwdolgovofccpregscomplianceposterspdfeeopostpdf<a> <p> <p>The salary range for this job is $13400000 to $16700000 in the United States including but not limited to California Colorado and New York City The amount offered will depend on additional factors including jobrelated skills experience and relevant education or training In addition the successful candidate will be offered a performancebased incentive plan health insurance 401k contributions a flexible unlimited paid time off policy and 10 paid holidays per year Applicants should apply via NewRockets internal or external career sites<p><img src=httpsremotivecomjobtrack1906857blankgifsource=publicapi alt=>
Adolescent and Adult Mental Health Counselor
Company: Talkspace
Location: USA
Posted Apr 17, 2024
Talkspace is an online platform that connects mental health therapists and counselors with clients in their licensed state(s) through a HIPAA-compliant app. It offers flexible hours, no overhead costs, provider support, professional development opportunities, and bonus incentives. Therapists can earn up to $4000 monthly through client engagement bonuses. To join, applicants must have an active independent US state board-approved clinical license, comfort treating both adolescents and adults, individual professional malpractice liability insurance, complete a CAQH application, have an NPI number, and be a current US resident. Talkspace recently partnered with NYC to provide free therapy to over 400,000 teenagers.
Clinical Psychologist (PsyD, PhD)
Company: LifeStance Health
Location: USA
Posted Apr 17, 2024
LifeStance Health is a rapidly growing mental healthcare provider seeking fully licensed and experienced Psychologists for their clinical team. They offer competitive compensation, flexible work schedules, full benefits, and a collegial work environment. The company is committed to providing evidence-based, medically driven treatment services for children, adolescents, and adults through both in-person clinics and telemedicine.
Sr. Security Architect, Access Mgmt.
Company: Guidepointsecurity
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p>GuidePoint Security provides trusted cybersecurity expertise solutions and services that help organizations make better decisions and minimize risk By taking a threetiered holistic approach for evaluating security posture and ecosystems GuidePoint enables some of the nations top organizations such as Fortune 500 companies and US government agencies to identify threats optimize resources and integrate bestfit solutions that mitigate risk<p><div><div>GuidePoint Security is growing and hiring a PAM Architect CyberArk to join our virtual team on a fulltime basis <div> <div> <div> <div> <div class=prichtextsection><strong>Responsibilities<strong><div> <ul class=prichtextlist style=> <li style=>Provide advanced architecture and engineering support to automate and administer identity access requirements into all enterprise information systems for both authentication and authorization Including Workforce Customer Identity solutions Life Cycle Management<li> <li style=>Architecture of application integrations with APIsSDKsWidgets<li> <li style=>Drive planning and execution of identity management roadmaps and technology enhancements<li> <li style=>Create and maintain documentation related to identity processes procedures and infrastructure<li> <li style=>Assess current applications and architecture to ensure current implementations align with industry guidelines best practices and managementapproved standards<li> <li style=>Architect plans for implementing customers directives most securely with the least disruption<li> <li style=>Assist implementation teams with the design implementation and troubleshooting of identity technologies Provide identity guidance and requirements to technology teams when no solution is currently available<li> <ul> <div class=prichtextsection><strong>Requirements<strong><div> <ul class=prichtextlist style=> <li style=>Experience gained through college degree programs andor certifications in the listed disciplines information systems computer science and system analysis with an emphasis on information technology or equivalent experience<li> <li style=>4 years of information technology administration experience or equivalent combination of work and educational experiences<li> <li style=>1 3 years Designing and implementing identity solutions<li> <li style=>Intermediate to advanced knowledge of identity technologies and concepts<li> <li style=>Intermediate to advanced knowledge of Okta Ping Identity Active Directory SingleSignOn SSO OIDC SAML and Federated Identities<li> <li style=>Intermediate to advanced knowledge of Life Cycle Management automations with Okta OIN Okta Workflows PingOne integrations PingOne DaVinci and custom SCIM connections<li> <li style=>Intermediate to advanced knowledge of data mapping and transformation<li> <li style=>Proven knowledge of identity frameworks and the deployment of various identity models within an enterprise setting<li> <li style=>Enhances security team accomplishments and competence by planning the delivery of solutions answering technical and procedural questions for less experienced team members teaching improved processes and mentoring team members<li> <li style=>Plans security systems by evaluating identity technologies developing requirements for identity access and automated administration adhering to industry standards<li> <li style=>Prepares system security reports by collecting analyzing and summarizing data and trends<li> <li style=>Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value<li> <ul> <div> <div> <div> <div><strong>Education Certifications Requirements<strong><div> <div> <p> BS degree in computer science management information systems or equivalent experience <br> Relevant vendor certifications a plus <p> <div><div class=contentconclusion><p><strong>We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling At times your email may block our communication with you Please be sure to check your SPAM folder so that you dont miss updates on your application<strong><p> <p><strong><br>Why GuidePoint<br><br><strong>GuidePoint Security is a rapidly growing profitable privatelyheld value added reseller that focuses exclusively on Information Security Since its inception in 2011 GuidePoint has grown to over 900 employees established strategic partnerships with leading security vendors and serves as a trusted advisor to more than 3500 customers<p> <p>Firmlydefined core values drive all aspects of the business which have been paramount to the companys success and establishment of an enjoyable workplace atmosphere At GuidePoint your colleagues are knowledgeable skilled and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity <p> <p>This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation<br><br><strong>Some added perks<strong><p> <ul style=> <li style=>Remote workforce primarily US based only some travel may be required for certain positions working onsite may be required for Federal positions<li> <li style=>100 employerpaid medical premiums employee only $0 deductible and HSA plans along with 75 employerpaid family contributions<li> <li style=>100 employerpaid dental premiums employee only along with 75 employerpaid family contributions<li> <li style=>12 corporate holidays and a Flexible Time Off FTO program<li> <li style=>Healthy mobile phone and home internet allowance<li> <li style=>Eligibility for retirement plan after 2 months at open enrollment<li> <li style=>Pet Benefit Option<li> <ul> <p> <p><div><img src=httpsremotivecomjobtrack1907073blankgifsource=publicapi alt=>
Customer Service Representative
Company: Beyondfinance
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p> <p> <p class=cmrkdwnpre style=textalign>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p class=cmrkdwnpre style=textalign>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <pre class=cmrkdwnpre style=textalign> <pre> <p> <p><div><p><strong>About The Role<strong><p> <p><span style=fontweight>Our Customer Service Representative serves as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds caring voice to the client and guide them from enrollment through graduation Our Customer Service Representative possesses a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds white glove service standard <span><p> <p><span style=fontweight>As a Customer Service Representative you will complete a four week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Specialist role is a remote position <span><p> <p><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=><span style=fontweight>Above all else provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls of varying complexity by responding to client requests anticipating unstated needs and educating them on our programs in a remote call center environment<span><li> <li style=><span style=fontweight>Proactively identify analyze and resolve client issues by utilizing active listening and critical thinking to provide first call resolution with focus on the customer relationship<span><li> <li style=><span style=fontweight>Exhibit strong writtenverbal communication skills excel at customer interaction and deliver practical solutions <span><li> <li style=><span style=fontweight>Develop and maintain positive client relations and work collaboratively with other departments within the company to ensure client requests and questions are appropriately handled in a timely manner<span><li> <li style=><span style=fontweight>Work independently and with a team to drive retention of clients through bolstering product knowledge and providing bestinclass service at all times<span><li> <li style=><span style=fontweight>Operate navigate and troubleshoot a desktop computer to obtain and extract information research through multiple computer programssystems simultaneously and document information activities and changes in the CRM database Client Relationship Management System for client accounts <span><span style=fontweight>Apply various troubleshooting techniques to resolve complicated technical or configuration issues<span><li> <li style=><span style=fontweight>Continuously learn interpret and utilize company and industry knowledge practices and procedures to deliver accurate and uptodate solutions<span><li> <li style=><span style=fontweight> Meet and exceed client centric performance expectations focused around quality of service and efficiency<span><li> <li style=><span style=fontweight>Engage with feedback to leader and team to collaborate and streamline workflows<span><li> <ul> <p><strong>What We Look For<strong><p> <ul style=> <li style=><span style=fontweight>Bachelors Degree preferred<span><li> <li style=><span style=fontweight>Bilingual Spanish preferred not required <span><li> <li style=><span style=fontweight>Strong technical aptitude and ability to learn and navigate complex systems<span><li> <li style=><span style=fontweight>Excellent communication skills written verbal and listening<span><li> <li style=><span style=fontweight>You operate with understanding active listening patience empathy and kindness to customers<span><li> <li style=><span style=fontweight>Strong interpersonal skills and can independently handle routine and complex client inquiries<span><li> <li style=><span style=fontweight>Have a peoplefocused approach and solution mindset youre an effective problem solver<span><li> <li style=><span style=fontweight>Effective at time management planning amp organizing tasks <span><li> <li style=><span style=fontweight>Ability to work from home in a distraction free environment<span><li> <li style=><span style=fontweight>Reliable High Speed Internet connection<span><li> <ul><div class=contentconclusion><p><strong>Why Join Us<strong><p> <p><span style=fontweight>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul style=> <li style=><span style=fontweight>Considerable employer contributions for health dental and vision programs<span><li> <li style=><span style=fontweight>Generous PTO paid holidays and paid parental leave<span><li> <li style=><span style=fontweight>401k matching program<span><li> <li style=><span style=fontweight>Merit advancement opportunities<span><li> <li style=><span style=fontweight>Career development amp training<span><li> <ul> <p><span style=fontweight>And finally our team spirit and culture We<span><span style=fontweight> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span style=fontweight><em>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p><div><img src=httpsremotivecomjobtrack1907750blankgifsource=publicapi alt=>
Mental Health Therapist (LMFT, LCSW, LPCC)
Company: LifeStance Health
Location: USA
Posted Apr 17, 2024
LifeStance Health is a rapidly growing national provider of mental healthcare services, offering competitive compensation, flexible work schedules, and a full benefits package. They are actively seeking licensed therapists (LPCC, LCSW, LMFT) with experience in adult and/or child/adolescent populations. The company is committed to clinical excellence, work-life balance, and fostering a collegial work environment.
Growth Marketing Specialist
Company: Rad AI
Location: USA
Posted Apr 16, 2024
<div class=h2><strong>About Rad AI<strong><div><p style=minheight15em>Founded by the youngest US radiologist in history Rad AI empowers physicians with Al to save time reduce burnout and improve the quality of patient care By combining our deep expertise in healthcare and AI and using one of the largest proprietary radiology report datasets in the world our AI has uncovered hundreds of new cancer diagnoses for patients and reduced the error rate in tens of millions of radiology reports by nearly 50 <p><p style=minheight15em><p><p style=minheight15em>We have raised $50+ million to date from venture funds such as Gradient Googles AI fund and ARTIS Weve also formed a <a href=httpswwwforbescomsitessaibala20240116rapidlygrowingradiologyaicompanyradaistrikespartnershipwithgooglecloud rel=nofollow target=blank><u>partnership with Google<u><a> to collaborate on the future of generative AI to redefine healthcare Currently more than 13 of radiology groups and healthcare systems including Kaiser Permanente HCA Healthcare and Geisinger now leverage the latest Gen AI advancements from Rad AI Were recognized as one of the most promising healthcare AI companies by both CB Insights and AuntMinnie Come join us in transforming healthcare with AI<p><p style=minheight15em><p><p style=minheight15em><strong>Why Join Us<strong><p><p style=minheight15em>We are looking for our first growth marketer to join our team and play a pivotal role in executing and enhancing our demand generation strategy and tactics This role will drive accountbased outbound sales and marketing strategies to generate highquality leads for our sales team This person should be a creative thinker problem solver and well versed in the latest digital tactics to drive topoffunnel in innovative ways<p><p style=minheight15em><p><p style=minheight15em><strong>What Youll Be Doing<strong><p><ul style=><li style=><p style=minheight15em>Build manage and optimize growth channels and measurement infrastructure to acquire radiology groups and health systems<p><li><li style=><p style=minheight15em>Enhance and evolve growth strategy at Rad AI<p><li><li style=><p style=minheight15em>Spearhead accountbased demand generation campaigns via email and LinkedIn including generating copy and ensuring list segmentation is accurate complete and timely for each campaign<p><li><li style=><p style=minheight15em>Oversee lead management processes lead scoring and lead status ensuring efficient lead capture scoring and funnel efficiency with the ultimate goal of delivering ongoing highquality marketing qualified leads to the sales team<p><li><li style=><p style=minheight15em>Recommend enhancements to processes content and lead generation strategies to improve lead gen and sales efficiency Coordinate and contribute to our marketing and sales playbooks<p><li><li style=><p style=minheight15em>Keep close tabs on top of funnel conversion metrics and optimize channels for lead generation<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Who Were Looking For<strong><p><ul style=><li style=><p style=minheight15em>5+ years of B2B growth marketing experience with demonstrated history of successful demand generation activities and building and topoffunnel<p><li><li style=><p style=minheight15em>Proven track record of implementing growth channels experiments and performance measurement from the ground up<p><li><li style=><p style=minheight15em>Demonstrated ability to undertake project assignments with minimal supervision and high degree of intention and attention to detail hold a highstandard for campaign execution<p><li><li style=><p style=minheight15em>History of and ability to manage multiple priorities willingness to constantly reprioritize systematic and intelligent approach to getting things done supervising and executing on several projects in various stages operate in ambiguous situations and think on your feet to solve challenges and problems<p><li><li style=><p style=minheight15em>History of teamwork and collaboration willingness to roll up ones sleeves to get the job done implement necessary feedback and effectivelyefficiently deploying resources<p><li><li style=><p style=minheight15em>Work well in a dynamic digital first and remote environment<p><li><li style=><p style=minheight15em>Scrappy and growthoriented mindset coupled with a no barriers attitude Willing to tackle challenges headon and iterate quickly<p><li><li style=><p style=minheight15em>Strategic thinker with good problem solving skills strong communication skills<p><li><li style=><p style=minheight15em>Bachelors degree in Business Marketing or a related field<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Preferred Skills<strong><p><ul style=><li style=><p style=minheight15em>Experience in B2B healthcare tech salesforward demand generation and highgrowth SaaS environments preferred<p><li><li style=><p style=minheight15em>Track record of managing paid and organic channels<p><li><ul><p style=minheight15em>Come join our worldclass team as we build and deploy AI solutions that will make a difference in millions of peoples lives Our team is missiondriven and focused on transparency inclusion close collaboration and building an incredible team<br><br>If youre passionate about driving innovation and delivering impactful reporting solutions wed love to hear from you<p><p style=minheight15em><p><p style=minheight15em><strong>Rad AI offers a variety of benefits including<strong><p><ul style=><li style=><p style=minheight15em><em>Comprehensive Medical Dental Vision amp Life insurance<em><p><li><li style=><p style=minheight15em><em>HSA with employer match FSA amp DCFSA <em><p><li><li style=><p style=minheight15em><em>401k<em><p><li><li style=><p style=minheight15em><em>11 paid company holidays<em><p><li><li style=><p style=minheight15em><em>Locationflexibility remotefirst company<em><p><li><li style=><p style=minheight15em><em>Flexible PTO policy<em><p><li><li style=><p style=minheight15em><em>Annual companywide offsite<em><p><li><li style=><p style=minheight15em><em>Periodic team offsites<em><p><li><li style=><p style=minheight15em><em>Annual equipment stipend<em><p><li><ul><p style=minheight15em><p><p style=minheight15em><em>At Rad AI we value diversity and provide equal employment opportunities EEO to all employees and applicants without regard to race color religion national origin gender sexual orientation age marital status veteran status or disability status We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance<em><p><img src=httpsremotivecomjobtrack1906967blankgifsource=publicapi alt=>
Speech Language Pathologist School
Company: Epic Special Education Staffing
Location: USA
Posted Apr 17, 2024
Epic Special Education Staffing is offering a contract position for a School Speech Language Pathologist for the 2024-2025 school year in Lawrence, KS. The role is full-time or part-time with a starting hourly pay of $32. Benefits include medical, dental, vision, PTO, holiday pay, 401K match, weekly pay, employee assistance program, wellness program, continuing education reimbursement, license reimbursement, and bonus opportunities. The minimum qualifications include 1 year of verifiable professional experience and a valid School Speech Language Pathologist credential/license in the state of practice.