Direct Hire Authority (Dha) Solicitation Jobs in Chicago, IL
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Staff Software Engineer .NET (Remote)
Company: Built In
Location: Chicago, IL
Posted Apr 09, 2024
Built In is a rapidly growing platform for tech professionals, serving millions globally. They aim to stay ahead of tech trends, develop careers, and find opportunities at companies they believe in. With 1,800 customers, they help innovative companies hire top talent. Built In is expanding geographically and technologically, offering e-learning opportunities and employer branding services. They seek a Staff Engineer (Remote) to lead large-scale architecture initiatives and build platform services. The ideal candidate has 10+ years of .NET development experience, expertise in public cloud platforms, and a proactive mindset.
FRFS Senior Industry Relations Representative - Payments focus
Company: Federal Reserve Bank of Chicago
Location: Chicago, IL
Posted Apr 10, 2024
The Federal Reserve Bank of Chicago is seeking a Senior Industry Relations Representative to lead large-scale programs in support of their focus on external engagements and payments system improvement initiatives. The role involves conducting industry outreach, building complex project plans, coordinating with internal cross-functional partners, and collaborating with payments industry stakeholders. The ideal candidate should have a Bachelor's degree, 5-8 years of experience in the financial services or payments industry, and prior product management, project management, or program management experience. Knowledge of US payment systems and infrastructures, strategic thinking, and strong communication skills are required. The position offers a comprehensive benefits package, a continuous learning environment, and opportunities for career growth.
Workflow Enablement Specialist
Company: Relativity
Location: Chicago, IL
Posted Apr 10, 2024
Relativity, a company that values flexibility and work-life harmony, is seeking a Workflow Enablement Specialist. The role involves leading workflow enablement during onboarding, managing customer inquiries, capturing requirements, and participating in sales activities. The ideal candidate should have 3-5 years of e-discovery experience, Relativity Certified Administrator certification, and strong knowledge of Relativity best practices. The company offers competitive compensation, benefits including health, dental, and vision plans, parental leave, flexible work arrangements, and a long-term incentive program.
Senior Manager, Customer Operations & Field Support
Company: Intelsat
Location: Chicago, IL
Posted Apr 10, 2024
<p><strong>Your impact<strong><br >The Sr Manager Customer Operations and Field Support is responsible for ensuring the customer satisfaction on all operational issues related to Inflight Entertainment and Connectivity IFEC for your customers You will lead the Electronically Steered Antenna ESA line maintenance program for the North American regional jet fleet and manage the line maintenance team You will also support to Intelsats airline customers for installation and maintenance issues and problemsolving processes You will be the primary liaison between airline customers and all the internal operational groups and will be the escalation path for any critical issues for both North America IFEC ATG4 Ku 2Ku and North American ESA You will partner with relevant Account managers and Project managers for seamless communications as well as work directly with leaders within Intelsat and at the airlines<br >You are an advocate for the airline customer with these internal groups and will drive critical metrics A key measure of success will be ensuring Intelsat finds operational issues before the customer does<br ><strong>What you will do<strong><br ><p><ul><li> Develop and lead the North America field team focused on building and maintaining strong relationships as a trusted advisor with key leaders at our airline partners ensuring open communication both ways <li> <li> Develop strategy and execution plans for our ESA maintenance program which will be a critical company effort in 202425 All of these installations will occur on the North America regional jet fleet replacing ATG4 technology <li> <li> Lead and manage the USbased maintenance team which will be a critical resource for the ESA maintenance effort <li> <li> Lead and coordinate the overall strategy and execution or our Field Support Representatives FSRs team and their ongoing engagement and performance with our Airline Partners ensuring all issues are identified and resolved in a timely manner <li> <li> Ownership of key operational metrics for the airline customer including Availability Mean Time to Resolve First Time Fix Customer Experience and Portal metrics Prepare and present operations section for airline Quarterly Business Review <li> <li> Act as point of contact for daily operational issues Attend any daily weekly or monthly calls between ops groups and airline customers to be aware of any issues Create weeklymonthly scorecards of airline metrics and issues <li> <li> Your business acumen will aid you in communicating seamlessly and effectively with a range of audiences including internal and external customers and senior management A critical success factor is developing strong internal relationships to collaborate to solve customer issues quickly and efficiently <li> <li> Support and be accountable for all deliverables and technical aspects of IFEC systems installed on the customer fleet including but not limited to installation preventative maintenance fault isolation troubleshooting software loading hardware replacement and fault rectification <li> <li> You will lead any special projects from an operational standpoint for your airlines and develop a strategy for execution this may include coowning certain larger campaigns such as fleet HW upgrade campaigns <li> <li> Proactively solve complex problems that involve cross functional coordination <li> <li> You will leverage your organizational position to advocate for your airline in the prioritization of software development work <li> <ul><p><br ><strong> Your required experienceskills<strong><br ><p><ul><li> Bachelors degree <li> <li> 7 years of relevant experience in inflight connectivity and airline operations <li> <li> Experience and demonstrated success in a customer facing role including ability to interface with both executive and technical teams at customers <li> <li> A unique combination of competencies within inflight connectivity satellite communications and airline operations <li> <li> Strong written and verbal communication skills are essential as well as the ability to present in front of groups including senior executives colleagues CEOs and large audiences <li> <li> This role is subject to ITAR candidates must be a US Person this includes US Citizen Permanent Resident or Protected Individual such as an asylee or refugee <li> <li> Demonstrated and Indepth knowledge of the relevant technologies and aircraft systems including both installation and operation of IFEC systems <li> <ul><p><br ><strong>Your success in this role will look like <strong><br ><p><ul><li> Build strong trustbased longterm relationships with customers and stakeholders understand and anticipate customer needs and continuously align the organization in pursuit of customer satisfaction <li> <li> Understand mission and objectives and role and functional interdependencies debate passionately conclude decisively and act as one team <li> <li> Team development defining expectations motivating coaching and facilitating results for the direct and indirect reports <li> <ul><p><br ><strong>It would be nice if you had <strong><br ><p><ul><li> Experience with IFEC product <li> <li> Experience in Account management <li> <ul><p><br ><strong>How we support you <strong><br ><p><ul><li> Hybrid work environment offering up to two days per week work from home for eligible positions <li> <li> Development opportunities supporting professional growth championed by our dedicated Learning amp Development team 2025 of our positions are hired internally <li> <li> Ways to get involved satellite launch parties company connect events charitable activities team social events recognition programs and employee resource groups <li> <li> Wide range of benefits and perks to help you stay healthy happy and productive These include paid leave programs medical tuition reimbursement and retirement benefits employee wellness offerings and more <li> <ul><p><br >These benefits are designed to support your overall wellbeing and help you succeed in your role<br ><strong>Our DampI Commitment<strong><br >Were committed to fostering a culture and environment of diversity inclusion and respect a place where everyone can show up fully as themselves and do their best work every day Were a technology leader committed to advancing diverse inclusive teams where belonging is rooted in our culture Intelsat has an established Diversity amp Inclusion Council and Employee Resource Groups Intelsat is an equal opportunity employer and does not discriminate based upon race color religion sex national origin ethnicity age disability pregnancy veteran status sexual orientation gender identity or any other characteristic protected by applicable law <br >While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements we encourage you to apply Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match<br ><b>About Us<b> As the foundational architects of satellite technology Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners<br >At Intelsat we increase human potential by connecting people communities businesses and governments Our employees enjoy a casual and collaborative environment where we celebrate professional excellence in pursuit of the corporate mission We hire skilled professionals who work in various areas such as satellite engineering network operations cloud architecture accounting sales legal and more Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise<br >Intelsat is subject to regulation by certain US Government national security agencies which require that we collect and share certain Personally Identifiable Information PII with the US Government to obtain permission to employ nonUS persons in certain roles If selected for a role at Intelsat we may collect and share your PII for these purposes<br >Intelsat is an Equal OpportunityAffirmative Action Employer including Vets and Disabled<p>
Customer Success Manager
Company: iManage
Location: Chicago, IL
Posted Apr 10, 2024
The text describes a remote Customer Success Manager position at iManage, a global company using advanced technology for communication. The role involves managing customer relationships, ensuring value from subscriptions, and improving customer interactions. Key responsibilities include creating and enforcing plans for customer outcomes, understanding and validating customer outcomes, and designing strategies for customer adoption and retention. The company offers a supportive culture, flexible work hours, and comprehensive benefits. iManage is committed to diversity and inclusion, encouraging applicants to apply even if they don't meet every qualification.
Fraud Investigations Manager
Company: OppFi
Location: Chicago, IL
Posted Apr 10, 2024
OppFi is a tech-enabled, mission-driven specialty finance platform that provides credit access to everyday Americans. The company is known for its best-in-class customer service, transparency, responsible lending, and financial inclusion. OppFi is a top-rated financial platform online, maintaining a 4.5/5.0-star rating on Trustpilot. They are a 2023 Crain’s Fast 50™ company and were named on Built In's 2024 Best Places to Work in Chicago. The Fraud Operations Manager will manage the day-to-day Fraud Operations/Fraud investigations team and internal controls, ensuring operational effectiveness and adherence to regulatory requirements. The role involves managing the daily operations of Fraud staff, investigating fraudulent activity, developing procedures, and creating unit objectives and policies. The ideal candidate will have 3 to 5 years of Financial or Banking Fraud Operations/Fraud Investigations/Financial Crimes experience, strong analytical and investigative abilities, and excellent communication skills.
Associate Agency Counsel
Company: TMA (The Marketing Arm)
Location: Chicago, IL
Posted Apr 09, 2024
TMA, a creative agency, is seeking an Associate Agency Counsel for their Chicago office. The role involves drafting, reviewing, and negotiating complex commercial contracts, mitigating risks, and advising on legal and business issues. The ideal candidate should have a Juris Doctor, 1-3 years of legal experience, and familiarity with intellectual property, media, entertainment, privacy, and internet law. TMA offers continuous training, culture events, and comprehensive benefits.
Sourcing Specialist
Company: Nexamp
Location: Chicago, IL
Posted Apr 10, 2024
Nexamp is looking for a Sourcing Specialist to join their team. The role involves managing material PO execution, negotiating equipment costs, and conducting technical design reviews. The company offers a competitive compensation package, flexible paid time off, and a hybrid work environment.
Senior Account Manager (Digital Sales)
Company: Equinix
Location: Chicago, IL
Posted Apr 09, 2024
Equinix, a global digital infrastructure company, is seeking a Senior Account Manager (Digital Sales). The role involves partnering with Sales Account Executives to sell digital products to existing accounts, coaching Field Sales on new product offerings, and strategic account planning for large/global accounts. The ideal candidate should have a Bachelor's Degree and 8+ years of experience in closing B2B SaaS/Software subscriptions in a highly technical environment, with experience selling into the DevOps, Fin Ops, Platform Engineering Space. The role requires excellent customer skills, proven success in lead generation, prospecting, and closing complex sales cycles, and a proficient understanding of cloud native technologies and Enterprise IT. Equinix is committed to providing an equitable work environment and offers competitive pay ranges based on location.
Systems Engineer
Company: Federal Reserve Bank of Chicago
Location: Chicago, IL
Posted Apr 09, 2024
The Federal Reserve Bank of Chicago is seeking a candidate with a Bachelor's Degree in Computer Science or related field and 2+ years of experience supporting Atlassian Data Center Collection of Applications. The role involves implementing enhancements to the bank's computing environment, including programming, installation, and solutions engineering. Responsibilities include planning, designing, and implementing infrastructure enhancements, problem resolution, and providing work direction and training to lower-level employees. The candidate will be responsible for the reliability, performance, recoverability, and security of middleware, applications, and various FRBC software products running on Linux and Windows servers. They will also be responsible for the day-to-day operation of the Atlassian Collection of Applications and tools, Bitbucket, and JIRA. The role involves investigating, troubleshooting, and resolving issues within the computing environment, analyzing and defining system and server requirements, and recommending hardware and software enhancements. The candidate will also collaborate with cross-functional teams, develop custom templates in JIRA, and install and maintain Atlassian infrastructure for High Availability. The position offers a comprehensive benefits package, a continuous learning environment, and opportunities for career growth.
Cloud DevOps Engineer
Company: Federal Reserve Bank of Chicago
Location: Chicago, IL
Posted Apr 10, 2024
The DevOps Engineer at the Federal Reserve Bank of Chicago is responsible for designing, developing, and managing cloud platform ecosystems and infrastructure. They work closely with software development teams to create a robust, flexible, and scalable platform. The role involves assisting in the design and development of automated deployment tooling, infrastructure code management, and orchestration. The engineer also participates in creating common components and templates for resources deployed in cloud environments using Infrastructure as Code. They integrate on-premise solutions with cloud resources, build out solutions based on security, monitoring, logging, and alerting requirements, and coordinate technical and end-user resources for testing. The engineer provides technical support and assistance regarding architectural and procedural best practices, maintains technical documentation, and identifies opportunities for automation to increase efficiency. They contribute to a culture of continuous improvement and apply DevOps tooling and practices to increase productivity. The ideal candidate has a Bachelor's degree in Computer Science or a related field, 2-3 years of experience with cloud-based platforms, software engineering experience, and familiarity with programming tools, application architectures, and source code management tools. Experience with Python or Node.js, Continuous Integration/Continuous Delivery tools, scripting languages, networking concepts, and container orchestration solutions is also required. This is a hybrid position requiring at least two days per week in the office, and the candidate must be authorized to work in the United States without visa sponsorship. The Federal Reserve Banks are committed to equal employment opportunity and diversity.
Global Technical Product Support Specialist
Company: Life Fitness
Location: Chicago, IL
Posted Apr 10, 2024
Life Fitness is hiring a Global Technical Product Support Specialist to join their dynamic team. The role involves providing technical support, quality support, and product development for the company's product portfolio. The ideal candidate will have a strong technical background, excellent analytical and organizational skills, and the ability to work in a fast-paced environment.