Distinctive And Delightful Customer Experience Jobs in New York City, NY

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Looking for Distinctive And Delightful Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Distinctive And Delightful Customer Experience position in the New York City, NY area.

General Accounting Fresh Graduates

Company: IBM

Location: Naga City, PH

Posted Dec 04, 2025

The text is a job description for a General Accounting Analyst role at IBM Consulting. It outlines the responsibilities, required education, and technical expertise needed for the position. The role involves reviewing and processing journal entries, performing account reconciliations, supporting continuous improvement initiatives, and working in a fast-paced environment.

Contact Center Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role in customer service support. The position involves answering customer queries, handling complaints, and providing information about products. It requires excellent communication skills, the ability to multitask, and a strong customer focus. The role is based in an IBM Consulting Client Innovation Center and offers opportunities for career growth and development.

Senior - Manager Resident Technology Services

Company: IBM

Location: No City, BR

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically a Manager role for the Resident Technology Strategist (RTS) team at HashiCorp. The role involves managing a team of architects and consultants, delivering customer engagements, and driving the RTS program. The position requires deep technical expertise, experience leading teams, managing client relationships, and a thorough understanding of DevOps processes and cloud infrastructure management.

Staff Backend Software Engineer - Developer Experience

Company: Canva

Location: New Zealand

Posted Dec 02, 2025

Canva is a company that is redefining how the world experiences design. They offer a flexible work environment with campuses in Sydney and Melbourne, and coworking spaces in other cities. The company is focused on leading the design and implementation of AI-powered SDKs and platform APIs to empower developers. They are looking for a Staff Software Engineer to lead the design and implementation of these SDKs and APIs, and to partner with cross-functional teams to ensure exceptional developer ergonomics and scalability.

Prompt Engineer

Company: IBM

Location: NO City, BR

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, digital transformation, and leveraging AI and agile methodologies. It highlights the importance of curiosity, continuous learning, and collaboration in a supportive work environment.

Principal Software Engineer - Video - Design Experience

Company: Canva

Location: New Zealand

Posted Nov 29, 2025

Canva is seeking a Principal Video Engineer to lead the technical direction for video technology that powers millions of daily exports. The role involves architecting scalable, high-performance rendering systems and pioneering AI-powered video features. The team is focused on building the future of video creation, democratizing video creation through world-class rendering engines, scalable infrastructure, and AI-powered creativity.

Application Developer-Adobe Experience Manager

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Developer specializing in Adobe Experience Manager (AEM). The role involves designing, developing, and implementing AEM-based solutions to meet business requirements, leveraging technical expertise in AEM, Java, JavaScript, and HTML to enhance user experiences and drive digital transformation initiatives.

Engineering Manager (iOS/android/frontend) - Cross Platform

Company: Canva

Location: New Zealand

Posted Dec 03, 2025

Canva seeks a leader to scale their cross-platform team, offering equity, flexible leave, and a focus on innovation and inclusivity. The role emphasizes technical leadership, team growth, and impactful engineering decisions while fostering a supportive work culture.

Partner Sales Executive

Company: Canonical

Location: Australia,New Zealand,Anywhere

Posted Nov 22, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is growing its channel sales team to capitalize on demand from partners. The Partner Sales Executive role involves developing channel strategy, recruiting new partners, and driving sales within the ANZ territory.

Engineering Manager (FE) - Learning Experience

Company: Canva

Location: New Zealand

Posted Nov 12, 2025

Canva is seeking an Engineering Manager to lead a frontend team focused on building AI-generated learning content and a new learning library. The role involves designing intuitive user experiences, collaborating cross-functionally, driving technical strategy, coaching engineers, and contributing to feature development. Canva offers equity packages, inclusive parental leave, a Vibe & Thrive allowance, and flexible leave options.

Principal Security Engineer

Company: Canva

Location: Australia,New Zealand

Posted Nov 16, 2025

Canva is a company that redefines how the world experiences design. They offer flexible work options, a collaborative environment, and a focus on security. The company is looking for a Principal Security Engineer to drive strengthening Canvas security foundations and drive meaningful risk reduction across the business.

Senior Backend Engineer (Ruby), Monitor: Platform Insights

Company: GitLab

Location: APAC,Australia,New Zealand

Posted Nov 22, 2025

The Platform Insights Team aims to create a unified data event platform for querying, visualizing, and analyzing data to optimize workflows within GitLab. They are seeking a Senior Backend Engineer with experience in high-scale Ruby on Rails applications, distributed systems, and data-rich environments. The role involves leading development, collaborating with stakeholders, maintaining code quality, and mentoring team members.

Frequently Asked Questions

What are the typical salary ranges for Distinctive CX roles at different seniority levels?
Entry‑level CX Analyst or Support Specialist: $60k–$80k. Mid‑level Customer Journey Designer or Automation Engineer: $80k–$110k. Senior CX Manager or Program Lead: $110k–$150k. Director of CX or VP: $150k–$200k+.
What skills and certifications are essential for Distinctive CX positions?
Strong analytical skills with SQL or Python for CSAT data, mastery of CX platforms like Zendesk, Genesys, or Freshworks, CCXP certification or Salesforce Service Cloud Admin, proficiency in AI chatbot frameworks (Dialogflow, Rasa), and journey‑mapping tools (Smaply, Miro).
Is remote work common for Distinctive CX roles?
Many CX Analyst, Automation Engineer, and Program Manager positions allow full‑time remote work, especially in tech and financial services. On‑site roles remain for positions requiring real‑time brand voice training or in‑house customer labs.
What career progression can a Distinctive CX professional expect?
Typical path: CX Analyst → CX Specialist → Senior CX Designer → CX Program Manager → Director of CX → VP of Customer Experience. Each step adds responsibility for strategy, cross‑functional leadership, and data‑driven decision making.
What industry trends are shaping Distinctive CX today?
AI‑driven personalization, real‑time sentiment analytics, omnichannel integration with ERP and CRM systems, elevated focus on NPS and CSAT as revenue levers, and the rise of CX platforms that embed machine learning to predict churn and recommend upsells.

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