Distinctive And Delightful Customer Experience Jobs in New York City, NY

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Looking for Distinctive And Delightful Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Distinctive And Delightful Customer Experience position in the New York City, NY area.

Director, Data Science Platform | Data Science Platform

Company: Rockefeller University

Location: New York, NY

Posted May 16, 2025

Ph.D. or equivalent degree in data science, machine learning, artificial intelligence, computer science, electrical engineering, statistics or a related field.

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted May 15, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

Senior Tax Advisor

Company: Bell and Company CPAs PC

Location: New York, NY

Posted May 16, 2025

Conduct research of federal, state and international tax issues. CPA certification is a plus (not required). Respond to Federal, State and local tax notices and…

Clinical Specialty Pharmacist Hybrid Work Schedule

Company: LeMed Specialty Pharmacy

Location: Bronx, NY

Posted May 15, 2025

Active Pharmacist license in good standing issued by the New York State Board. You will participate in the clinical and operational pharmacy workflow, managing…

Lead Software Engineer, DevOps

Company: Capital One

Location: New York, NY

Posted May 15, 2025

Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible…

Senior Accountant (Bilingual in Mandarin)

Company: MenuSifu Inc.

Location: New York, NY

Posted May 16, 2025

▪* Bachelor’s degree in accounting or finance, or an equivalent field experience required. ▪ *Prepare and analyze financial statements (income statements,…

Large Tonnage Chiller Technician - 3 years centrifugal chiller experience required

Company: Dalkia US Chiller Services NY

Location: New York, NY

Posted May 16, 2025

The ideal candidate will have mechanical knowledge and experience in field service, particularly with large Tonnage, water-cooled centrifugal chillers,…

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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