Distinctive And Delightful Customer Experience Jobs in New York City, NY

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Looking for Distinctive And Delightful Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Distinctive And Delightful Customer Experience position in the New York City, NY area.

ServiceNow Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

IBM Consulting offers global client collaboration, hybrid cloud and AI innovation, and professional growth through technical expertise and creative problem-solving. The role emphasizes long-term relationships, strategic partnerships, and career development in a supportive environment.

Application Developer-Experience FullStack

Company: IBM

Location: NO City, BR

Posted Dec 15, 2025

This text promotes an IBM Consulting career emphasizing long-term client collaboration, digital transformation through agile methodologies and AI-driven workflows, and opportunities for innovation, career growth, and technical expertise development in a supportive ecosystem.

Python Data Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities to innovate in hybrid cloud and AI. It highlights technical expertise, professional growth, and a culture of curiosity and empathy, while outlining required skills like Python and data platforms.

Application Developer-Commerce Transformation (Magento)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Adobe Commerce, SQL Server, and DevOps tools. It outlines role responsibilities and educational requirements for the position.

ServiceNow Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

IBM Consulting offers global client collaboration and innovation opportunities, focusing on hybrid cloud and AI solutions with a culture of growth and technical expertise.

Corporate Strategy Summer Consultant – 2026 Internship

Company: IBM

Location: New York, US

Posted Dec 15, 2025

IBM seeks innovative professionals to drive transformative change, offering opportunities to shape strategies and impact businesses through emerging technologies while fostering collaboration and problem-solving in a dynamic environment.

Delivery Manager (RPO)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

This job description outlines the role of an HR Delivery Manager at IBM, emphasizing responsibilities such as strategic planning, team leadership, and customer satisfaction. It highlights required qualifications like a bachelor's degree and 6+ years of experience in staffing or account management, along with skills in project management and interpersonal communication.

Site Reliability Engineering Level 2 GCP and Azure

Company: IBM

Location: Mexico City, MX

Posted Dec 15, 2025

The job description outlines SRE responsibilities for ensuring cloud application availability, requiring expertise in GCP/Azure, observability tools, automation, and collaboration with teams. It emphasizes reliability, system scaling, and documentation of best practices.

Package Consultant - SuccessFactors Core HR

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

IBM Consulting offers roles focused on client collaboration, innovation in hybrid cloud and AI, and career growth through technical expertise and strategic problem-solving.

Collections Practitioner

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

The text describes a job role for an Accounts Receivable Collections Specialist, outlining responsibilities such as handling customer transactions, credit management, and dispute resolution. It emphasizes technical skills, teamwork, and meeting business metrics while balancing routine tasks with opportunities to solve complex problems. The role requires experience in finance, ERP systems, and customer relationship management.

Application Developer-SAP Enterprise Integration

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

IBM Consulting offers a career focused on innovation and collaboration, emphasizing client relationships, technical expertise, and professional growth through strategic projects and global partnerships.

Package Consultant-SAP HANA SCM SD

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for professional growth through strategic partnerships and technology platforms. It highlights a culture of curiosity, creativity, and long-term development in a supportive environment.

Frequently Asked Questions

What are the typical salary ranges for Distinctive CX roles at different seniority levels?
Entry‑level CX Analyst or Support Specialist: $60k–$80k. Mid‑level Customer Journey Designer or Automation Engineer: $80k–$110k. Senior CX Manager or Program Lead: $110k–$150k. Director of CX or VP: $150k–$200k+.
What skills and certifications are essential for Distinctive CX positions?
Strong analytical skills with SQL or Python for CSAT data, mastery of CX platforms like Zendesk, Genesys, or Freshworks, CCXP certification or Salesforce Service Cloud Admin, proficiency in AI chatbot frameworks (Dialogflow, Rasa), and journey‑mapping tools (Smaply, Miro).
Is remote work common for Distinctive CX roles?
Many CX Analyst, Automation Engineer, and Program Manager positions allow full‑time remote work, especially in tech and financial services. On‑site roles remain for positions requiring real‑time brand voice training or in‑house customer labs.
What career progression can a Distinctive CX professional expect?
Typical path: CX Analyst → CX Specialist → Senior CX Designer → CX Program Manager → Director of CX → VP of Customer Experience. Each step adds responsibility for strategy, cross‑functional leadership, and data‑driven decision making.
What industry trends are shaping Distinctive CX today?
AI‑driven personalization, real‑time sentiment analytics, omnichannel integration with ERP and CRM systems, elevated focus on NPS and CSAT as revenue levers, and the rise of CX platforms that embed machine learning to predict churn and recommend upsells.

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