Distinctive And Delightful Customer Experience Jobs in USA

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Looking for Distinctive And Delightful Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Distinctive And Delightful Customer Experience position in the USA area.

Director of Strategy and Planning

Company: Grafana Labs

Location: USA

Posted Nov 20, 2025

The Director of Strategy & Planning role at Grafana's GTM organization involves establishing standard reports, analyzing business performance, setting operational targets, and driving planning processes. The ideal candidate should have 7+ years of experience in strategy and operations, strong analytical skills, excellent communication abilities, and familiarity with sales methodologies and tools like Salesforce CPQ, Tableau, and Salesforce.

Web Designer

Company: Truv

Location: USA

Posted Nov 20, 2025

Truv is a company that aims to simplify verifications for everyone, saving billions of dollars and hours. They are a remote-first, well-funded startup with a small but mighty team of experienced engineers, product managers, and business folks. They are looking for a visual designer to create compelling designs across various channels and collaborate with cross-functional teams.

Senior Litigation Counsel

Company: Vonage

Location: USA

Posted Nov 20, 2025

Vonage is seeking a skilled Litigation Counsel to lead and manage litigation disputes and investigations across all areas of the business and in multiple countries. The role involves managing external counsel, overseeing discovery, drafting pleadings, advising internal stakeholders, handling prelitigation disputes, and developing proactive strategies to minimize legal exposure and business risk. The position reports to the Head of Regulatory and Risk.

Senior Product Manager - Acquire

Company: Kraken

Location: USA

Posted Nov 20, 2025

Kraken promotes crypto adoption with a mission-focused team. The Acquire Team drives growth through product ecosystems. Job opportunities emphasize innovation, collaboration, and crypto expertise.

Director - Quality & Support

Company: Dscout

Location: USA

Posted Nov 20, 2025

Dscout is a leading UX research platform trusted by top brands in finance, healthcare, consumer goods, and tech. They are transforming their platform to be AI-first and are looking for a leader to build a new Quality and Support organization from scratch. The role involves defining processes, establishing metrics, and creating a culture of continuous improvement. Dscout offers a competitive compensation package, benefits, and a remote work stipend.

VP - Professional Services

Company: Finalsite

Location: USA

Posted Nov 20, 2025

Finalsite promotes its K12 school platform and VP of Professional Services role with remote work opportunities. The position involves strategic leadership, client engagement, and operational excellence. The company emphasizes client-centric approaches, equal opportunity, and remote employment for U.S. residents.

Mobile Front End Engineer

Company: Oddball

Location: USA

Posted Nov 20, 2025

Oddball seeks a Mobile Front End Engineer to develop impactful federal software. The role involves collaborating on interfaces, data integration, and Agile practices. Benefits include remote work, a stipend, and comprehensive benefits.

Principal Software Engineer - Request Team

Company: Saviynt

Location: USA

Posted Nov 20, 2025

The job posting is for a Principal Software Engineer position at Saviynt, an identity authority platform. The role involves designing and developing secure, scalable, multitenant software solutions across major cloud platforms like AWS and Azure. The ideal candidate should have 10+ years of software engineering experience, expertise in Java Spring Framework, REST, Microservices, and cloud platforms like AWS, Azure, or Google Cloud. The position offers a salary range of $245,000 to $255,000 per year.

Account Executive - Federal

Company: Figma

Location: USA

Posted Nov 20, 2025

This job description highlights a role driving sales for Figma's Federal clients, offering career growth, networking opportunities, and a competitive salary package. The position emphasizes relationship-building, strategic account planning, and collaboration with cross-functional teams, while showcasing Figma's benefits including equity, health benefits, and performance incentives.

Senior Software Engineer - Identity & Security Products

Company: Twilio

Location: USA

Posted Nov 20, 2025

This job posting seeks a senior software engineer to design and build Twilios Identity and Security solutions, emphasizing innovation, security, and scalability. The role involves collaboration with cross-functional teams, mentorship, and contributing to technical roadmaps. Qualifications include experience with distributed systems, cloud infrastructure, and security protocols. The position offers competitive compensation, remote work flexibility, and comprehensive benefits.

Senior Account Executive New Business ISV

Company: Twilio

Location: USA

Posted Nov 20, 2025

The job posting is for a Senior ISV New Business Account Executive at Twilio, focusing on supporting the growth of messaging, voice, and email business with Independent Software Vendors (ISVs) in North America. The role involves driving new business processes, developing customer engagement use cases, and collaborating cross-functionally with various teams. The position requires extensive experience in major account or strategic sales, analytical account development, and a track record of delivering market-driven results.

Senior Site Reliability Engineer

Company: ScienceLogic

Location: USA

Posted Nov 20, 2025

ScienceLogic is seeking a Senior or Principal Site Reliability Engineer to lead design and build secure systems for a new AI product in SaaS, aiming for 99.99% uptime. The role involves designing, automating, testing, and monitoring cloud-native technologies, collaborating across the organization, and taking responsibility for platform availability and performance.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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