Distinctive And Delightful Customer Experience Jobs in USA

615,406 open positions · Updated daily

Looking for Distinctive And Delightful Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Distinctive And Delightful Customer Experience position in the USA area.

Systems Analyst - CS Workforce Management

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Systems Analyst CS Workforce Management role supports and optimizes the global WFM platform, collaborating with cross-functional teams to ensure stability, accuracy, and continuous improvement. The role involves administering, maintaining, and optimizing the WFM platform, integrating third-party tools, validating data, and providing technical support. The successful candidate will have a strong understanding of WFM platform data structures, integrations, and reporting, along with excellent analytical, troubleshooting, and communication skills.

Studio Director - ISX3 (Games)

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix seeks a Studio Director to lead game production across global markets, with responsibilities spanning project strategy, team management, and operations. The role requires 15+ years of game industry experience and collaboration with cross-functional teams. Benefits include competitive compensation, comprehensive health plans, and flexible work arrangements.

Software Engineer (L5) - Content & Business Products

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on content creation, production, and distribution, leveraging technology and innovation to deliver a wide variety of genres and languages to its global audience. Netflix's engineering teams work on scalable, high-performance systems to support content creation, member experiences, and business operations.

Data Scientist 5 - Open Connect Experimentation

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Open Connect Data Science and Engineering team uses data to measure and improve Netflix's technical infrastructure. They are seeking a Data Scientist to help with foundational measurement problems in the Open Connect space, as traditional approaches like randomized AB tests are not always possible. The role involves partnering with cross-functional teams to design, analyze, and build reusable tooling for engineering partners.

Principal Product Manager - Games, Social Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is focused on continuously improving its products and delivering new experiences to delight and entertain its growing membership. The Principal Product Manager for Games Social Platform is a senior cross-functional leader responsible for developing and executing the roadmap for bringing members together to play games via social experiences.

Engineering Manager - Network Services and Insights

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company's success relies on its industry-leading engineering organization that builds cloud-native services with exceptional resilience. The Network Services and Insights (NSI) team is responsible for the foundational network software services that underpin Netflix's global network connectivity and telemetry. The team is looking for an engineering leader to own the vision, strategy, and outcomes of the core services underpinning Netflix's global network connectivity and telemetry.

Software Engineer 5 - Ads Supply

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They offer a variety of content across genres and languages, with features like pause and resume. In November 2022, they launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team develops advertising systems, while the Ads Supply Engineering team focuses on expanding the advertising platform. They seek experienced engineers for ad serving, inventory sharing, and programmatic integrations.

Software Engineer L5 - Build and Release Tools, Machine Learning Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Model Observability & Lifecycle Management teams provide a centralized MLOps platform to multiply productivity for ML researchers. The Build and Release group is building a monorepo environment for ML engineers and researchers, seeking strong build engineers with experience in B&R best practices at scale.

Software Engineer 4 - Web & TV Player

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Web & TV Player team is responsible for playback functionality across various platforms, managing aspects like state machine, license management, and streaming media delivery. The team comprises engineers with diverse expertise and collaborates with other teams for product development and experimentation.

Distributed Systems Engineer (L5) - Content & Business Products

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content & Business Products Engineering team builds products and services to optimize content creation, from planning to distribution. They are seeking talented distributed systems engineers to help scale their efforts globally and work on projects like Squid Game, Stranger Things, and The Queen's Gambit.

Senior Product Designer - Games Access and Identity

Company: Netflix

Location: USA

Posted Nov 17, 2025

This job description highlights Netflix's opportunity to shape the future of Netflix Games, emphasizing strategic design challenges, collaborative culture, and growth potential. The role focuses on access experiences, identity frameworks, and cross-functional collaboration while celebrating diversity and inclusion.

Research Scientist/Engineer L5/L6 - AI for Member Systems

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company invests in understanding members and building personalized experiences to help them find their next favorite story. Applied machine learning research at Netflix drives various aspects of the business, including personalization, recommendations, search, content understanding, messaging, targeting, new member acquisition, and more. The company seeks exceptional individuals to join their team as full-time research scientists to drive applied research and develop production-ready systems.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

Related Pages