Distinctive And Delightful Customer Experience Jobs

1,889,420 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Software Developer (IBM Verify Identity Access Digital Credentials)

Company: IBM

Location: Bundall, AU

Posted Dec 16, 2025

This job posting highlights opportunities to work on innovative digital identity solutions at IBM, emphasizing collaboration, secure technologies, and professional growth in a dynamic environment.

Data Engineer – Cloud & Analytics

Company: IBM

Location: Heredia, CR

Posted Dec 16, 2025

The text describes a role at IBM Consulting focusing on innovation, collaboration, and career growth. It highlights opportunities to work with industry leaders, develop technical expertise, and contribute to impactful projects through data engineering and cloud technologies.

Designer - Client Engineering

Company: IBM

Location: New York, US

Posted Dec 16, 2025

The text describes a role for IBM Client Engineering Designers emphasizing human-centered design, client engagement, and technical expertise. It highlights opportunities for career growth, collaborative teamwork, and the importance of aligning technology with user needs. The posting also encourages diverse applicants and showcases a supportive work environment with mentorship and professional development.

Business Analyst

Company: IBM

Location: BANGKOK, TH

Posted Dec 16, 2025

This role involves collaborating with global clients to enhance hybrid cloud and AI solutions, requiring a bachelor's degree and experience in financial services, with focus on process analysis and optimization.

SAP S/4 HANA & GRDC Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, technical expertise in SAP HANA systems, opportunities for skill development, and global project involvement. It highlights the importance of technical skills, system integration, and cross-industry innovation.

Assistente Administrativo Fiscal Pleno

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 16, 2025

The text describes a job role at IBM Consulting involving fiscal document validation, ERP system management, tax analysis, and collaboration with internal teams. It emphasizes career growth, technical expertise, and compliance with fiscal legislation while highlighting structured responsibilities and required qualifications.

Application Architect - Oracle Cloud

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This job description outlines a role as an Oracle Cloud EPM Architect, emphasizing collaboration with clients, project delivery excellence, solution innovation, and required technical expertise. It details responsibilities like guiding customers through Oracle functionality, leading project execution, and developing EPM solutions while highlighting qualifications and preferred experience.

Legal Specialist

Company: IBM

Location: Armonk, US

Posted Dec 16, 2025

The text outlines job requirements emphasizing collaboration between hiring managers and recruiters to create relevant job descriptions. It lists education and technical expertise criteria, with a focus on creating clear and appropriate verbiage for roles.

Associate SAP Technical - Entry level

Company: IBM

Location: Bedford, CA

Posted Dec 16, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, emphasizing technical expertise, innovation, and career growth opportunities. It highlights responsibilities like solving business problems, collaborating with clients, and adhering to compliance standards. Requirements include educational qualifications, technical skills, and eligibility to work in Canada.

Application Developer-Commerce Transformation

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

This text describes an entry-level IBM Consulting role focused on delivering technical and industry expertise to clients globally. It highlights opportunities to work with innovative companies, leverage IBM's technology platforms, and develop solutions using tools like SAP Commerce Cloud and Design Thinking. The position requires technical skills in Java, SAP, and development tools, with preferred experience in eCommerce solutions.

PwD 채용 - Procurement administrator

Company: IBM

Location: Seoul, KR

Posted Dec 16, 2025

This job description highlights IBM's Finance & Operations role as a key driver of transformation and efficiency, emphasizing collaboration, growth opportunities, and a dynamic work environment. Responsibilities include procurement management and administrative support, with requirements focusing on communication skills and document creation abilities.

Data and AI Intern

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

The Sales Intern role at IBM involves data analysis, sales support, and collaboration with technical teams to leverage cutting-edge technologies. The position emphasizes client engagement, competitive research, and translating technical concepts into business value while working in a fast-paced environment.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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