Distinctive And Delightful Customer Experience Jobs

1,889,420 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Solution Architect-Data Platforms

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

This job description highlights a leadership role in data engineering within IBM Consulting, emphasizing global collaboration, technical expertise in cloud and AI technologies, and leadership in managing complex projects. It outlines requirements for experience in data warehousing, cloud platforms, and team management, positioning the role as impactful and innovative.

Security Consultant - SIEM Admin L2

Company: IBM

Location: Mumbai, IN

Posted Dec 15, 2025

This text describes a career opportunity at IBM Consulting focusing on security roles with emphasis on collaboration, innovation, and professional growth. It outlines responsibilities involving SOC processes, security threat management, and technical expertise in SIEM tools. The role requires a bachelor's degree, 3+ years of SIEM experience, and preferred certifications, while highlighting a culture of curiosity and impactful problem-solving.

Package Consultant-SAP HANA FIN CO

Company: IBM

Location: Giza, EG

Posted Dec 15, 2025

This job description outlines a SAP FICO Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to impact businesses through technical expertise and strategic partnerships.

Delivery Manager Global Procurement

Company: IBM

Location: BUDAPEST, HU

Posted Dec 15, 2025

The text describes a Procurement Delivery Manager role with responsibilities including team management, value alignment, development planning, stakeholder collaboration, and compliance. It outlines required education, technical expertise, and key skills such as leadership, communication, and strategic thinking.

SOC Platform Engineer L3

Company: IBM

Location: Mumbai, IN

Posted Dec 15, 2025

The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovative solutions. It outlines responsibilities in security operations, required education, and technical expertise, presenting the role as growth-oriented with opportunities for impact.

SAP Project Manager

Company: IBM

Location: Jakarta, ID

Posted Dec 15, 2025

This job description outlines the role of an SAP Project Manager, emphasizing leadership in SAP implementations, lifecycle management, and requirements for extensive experience, PMP certification, and expertise in large-scale business transformations.

Software Engineer - DBaaS Serverless

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This role involves developing cloud-native solutions for IBM's Astra DB platform, requiring expertise in Kubernetes and cloud infrastructure. The team emphasizes innovation and growth opportunities within a collaborative environment.

IBM Client Financing Business Support Operations Professional - France

Company: IBM

Location: BUDAPEST, HU

Posted Dec 15, 2025

This job description outlines the role of an End-to-End Lease Specialist, emphasizing responsibilities such as managing lease lifecycle processes, ensuring customer satisfaction, maintaining compliance, and fostering team collaboration. It also lists required qualifications and skills for the position.

Software Developer - Dev / QA

Company: IBM

Location: Pune, IN

Posted Dec 15, 2025

This text describes a software engineer role focusing on API development, microservices architecture, testing automation, and cloud-native solutions. It outlines technical requirements, preferred qualifications, and collaboration expectations in an Agile environment.

Package Consultant-SAP UX

Company: IBM

Location: Kolkata, IN

Posted Dec 15, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP and mobility platforms, and requirements for experience in enterprise mobility architecture and application development.

Infrastructure Specialist-AWS DevOps

Company: IBM

Location: Bhubaneswar, IN

Posted Dec 15, 2025

This job description outlines a role in IBM's consulting delivery centers focusing on IT infrastructure, AWS cloud services, and technical expertise. It lists required and preferred qualifications including education, programming languages, cloud tools, and collaboration skills for a senior technical position.

Quality Engineer-Middleware

Company: IBM

Location: Jakarta, ID

Posted Dec 15, 2025

This job description outlines the responsibilities of an ETL Developer, including designing and maintaining data processes, collaborating with teams, and ensuring data quality. It emphasizes technical skills in SQL and ETL tools, with a focus on supporting data-driven decision-making across the organization.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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