Distinctive And Delightful Customer Experience Jobs

1,889,420 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

IBM Test Engineer Supplemental

Company: IBM

Location: ROCHESTER, US

Posted Dec 12, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and leveraging IBM's technology platforms to drive meaningful change through strategic partnerships and advanced technical expertise.

Application Developer-AWS Cloud FullStack

Company: IBM

Location: Gurgaon, IN

Posted Dec 12, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI solutions, and opportunities to drive innovation through strategic partnerships and technology platforms. It outlines role responsibilities, required skills, and career growth potential.

Software Developer - COBOL to Java Conversion

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This job description outlines a role as an IBM Application Architect focused on transforming businesses through hybrid cloud and AI solutions. The position involves technical leadership, project scoping, and modernizing legacy applications using IBM platforms. Required skills include Java development, cloud technologies, and CI/CD practices, with opportunities for impactful client collaboration.

Junior IBM Cloud Kubernetes Platform Engineer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 12, 2025

The text highlights IBM Cloud's growth in Kubernetes and OpenShift platforms, emphasizing opportunities for skilled developers to contribute to a globally impactful platform. It outlines role requirements, collaboration with teams, and the importance of technical expertise in containerization, networking, and automation tools.

Technical Support Representative-Hybrid Cloud Services

Company: IBM

Location: Kaohsiung, TW

Posted Dec 12, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, problem-solving through ITSM tools, and opportunities for long-term growth. It highlights a supportive culture with emphasis on curiosity and creative solutions.

Site Reliability Engineer

Company: IBM

Location: Krakow, PL

Posted Dec 12, 2025

This job description highlights opportunities for growth in IBM's cloud-native software solutions, emphasizing collaboration, innovation, and global career development. The role involves maintaining high-availability systems, working in agile environments, and collaborating with development teams to ensure product reliability.

Managing SuccessFactors Consultant - Learning

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, opportunities for growth, and impactful work in hybrid cloud and AI. It highlights leadership roles, technical expertise in SAP, and a supportive culture focused on innovation and professional development.

Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and innovative projects in hybrid cloud and AI. It outlines responsibilities across various industries and required technical skills, presenting a professional and forward-looking role.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 12, 2025

This job description highlights a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions. Responsibilities include feature development, stakeholder collaboration, and continuous learning. Required skills involve Java, React, and cloud technologies like AWS.

QA Test Developer Intern

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 12, 2025

The text highlights IBM's innovative opportunities in AI-powered cloud-native solutions, quantum revolution, and hardware development. It emphasizes team collaboration, growth, and cutting-edge technology, portraying a positive and forward-thinking work environment.

Remote Technical Support

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

The text describes a role at IBM emphasizing technical support, collaboration, and problem-solving, highlighting both responsibilities and required skills. It presents the position as challenging yet impactful, with a focus on innovation and customer service.

Quality Engineer-Automation

Company: IBM

Location: Cairo, EG

Posted Dec 12, 2025

This text describes a Senior Automation Test Engineer role with responsibilities in test planning, automation framework development, cross-functional collaboration, and required technical expertise. It outlines qualifications, preferred skills, and tools like Selenium, Appium, and Jenkins.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

Related Pages