Distinctive And Delightful Customer Experience Jobs

1,889,420 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Application Database Administrator-RDBMS

Company: IBM

Location: Pune, IN

Posted Dec 11, 2025

This job description outlines a role at IBM Consulting involving technical expertise in delivering solutions for public and private sector clients. Responsibilities include designing mobile applications, continuous improvement through agile frameworks, and implementing database technologies. Required skills focus on DB2, Linux, and database administration with expertise in performance tuning and troubleshooting.

Software Engineer - Backend

Company: IBM

Location: Austin, US

Posted Dec 11, 2025

This job description outlines a Software Engineer role requiring expertise in Agile development, microservices, AWS, and DevOps tools. It emphasizes cross-functional collaboration, CI/CD pipelines, and proficiency in languages like Golang and Java. The position demands both technical skills and adaptability to business needs.

Technical Lead Developer – Data Classification & Compliance

Company: IBM

Location: BANGALORE, IN

Posted Dec 11, 2025

This job description seeks a technical leader with expertise in mainframe systems and modern software development for data classification initiatives in the financial services industry. The role requires balancing technical leadership, compliance expertise, and secure architecture design for regulated projects, with emphasis on machine learning integration and security-by-design principles.

Consulting Account Executive, NYC/Philly

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a track record in sales, with integration into IBM's organization post-acquisition.

OpenShift System Engineer (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

The text describes a System Engineer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and requirements for skills in Red Hat OpenShift, Kubernetes, and GitOps. It highlights opportunities for innovation and impact through strategic technology platforms.

Technical Support engineer - PLM QM

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 11, 2025

A career in IBM Consulting involves collaborating with global clients on hybrid cloud and AI projects, focusing on SAP HANA and Quality Management with technical expertise. The role emphasizes innovation, client impact, and working within strategic partner ecosystems to drive technological adoption.

Estágio em Pré-Vendas de Mainframe

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 11, 2025

IBM seeks graduates with technical and interpersonal skills to collaborate on innovative solutions, emphasizing a supportive environment, career growth, and impactful client relationships.

FedRAMP Technical Services Specialist

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This job description highlights a role in IBM's FedRAMP Technical Services Department, focusing on technical change management, compliance with FedRAMP and NIST standards, cross-functional collaboration, and career growth opportunities within IBM's innovative environment.

Quality Engineer STUDENT CONVERSION

Company: IBM

Location: Ciudad Autónoma De Buenos Aires, AR

Posted Dec 11, 2025

This job description highlights opportunities for professional growth, collaboration with global clients, and a supportive environment focused on innovation and technical expertise in IBM Consulting. The role emphasizes agile methodologies, career development, and impactful contributions to clients through cutting-edge technology.

Application Developer-RDBMS

Company: IBM

Location: Mumbai, IN

Posted Dec 11, 2025

This role involves working with clients globally to develop customized systems using IBM's technology. It requires expertise in database design and agile methods, offering opportunities for innovation and career growth.

Application Developer-ReactJS

Company: IBM

Location: BANGALORE, IN

Posted Dec 11, 2025

The text describes a job candidate's technical expertise in JavaScript, ReactJS, and cloud platforms, highlighting skills in frontend development, testing, and deployment strategies. It emphasizes experience with tools like Mocha, Jest, and Docker, along with work in IBM's delivery centers for client projects.

Policy and Governance Strategy Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This text outlines a job role at IBM Federal Consulting requiring expertise in policy analysis, legislative affairs, and DoD governance. It specifies educational qualifications, experience in federal legislative processes, and clearance requirements for the position.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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