Distinctive And Delightful Customer Experience Jobs

1,889,420 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Principal - Business Finance & Analytics

Company: Airbnb

Location: USA

Posted Dec 09, 2025

Airbnb seeks a strategic finance leader to drive growth through analytics, cross-functional collaboration, and innovative insights, emphasizing impact and inclusion.

Senior Customer Marketing Manager

Company: Menlo Security

Location: North America

Posted Dec 09, 2025

Menlo Security seeks a Customer Marketing Manager to drive growth through customer advocacy programs. The role involves strategic leadership in global initiatives, emphasizing customer empathy and innovation in cybersecurity.

Staff Platform Manager - Community Experience Platforms

Company: Airbnb

Location: USA

Posted Dec 09, 2025

This text describes Airbnb's job posting for a Senior Platform Product Manager role, emphasizing the company's mission to create belonging, the impact of the role on community experiences, and commitment to diversity and inclusion. It outlines responsibilities, required expertise, and the collaborative nature of the position.

SIEM Engineer

Company: Optiv

Location: USA

Posted Dec 09, 2025

This job description outlines a SIEM Engineer role with responsibilities in security operations, system maintenance, and client support. It lists required technical skills, preferred certifications, and details about the company's benefits including remote work options and professional development opportunities.

Staff Engineer - Service Framework

Company: Airbnb

Location: USA

Posted Dec 09, 2025

Airbnb seeks a senior engineer to contribute to their infrastructure team, focusing on improving developer experience and system reliability. The role involves collaboration, innovation, and working on scalable technologies. The company emphasizes inclusivity and offers remote work options.

Principal Technical Project Manager

Company: TTEC Digital

Location: USA

Posted Dec 09, 2025

TTEC Digital seeks a Principal Technical Project Manager with extensive experience in managing large-scale projects. The role offers remote work, competitive compensation, and benefits like medical, dental, and PTO. The company emphasizes a positive work environment and career growth opportunities.

Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 09, 2025

This job posting highlights Sedgwick's commitment to meaningful work, career growth, and a caring culture. The company emphasizes work-life balance, comprehensive benefits, and recognition as a great workplace. It outlines responsibilities for a Claims Examiner role with opportunities for professional development and collaboration.

Senior Manager - Community Blueprint

Company: Airbnb

Location: USA

Posted Dec 09, 2025

Airbnb seeks a Senior Manager to lead Community Blueprint, enhancing customer experiences through data-driven strategies and cross-functional collaboration. The role emphasizes leadership in customer journey analysis, team development, and leveraging AI tools to drive business impact while working globally with diverse teams.

RFP/Proposal Writer

Company: Access Softek

Location: Canada

Posted Dec 09, 2025

This job posting seeks a skilled RFP Writer for a digital banking technology company. The role involves creating and managing RFP responses, collaborating with teams, and maintaining documentation standards. Requirements include a bachelor's degree, 2+ years of RFP experience, strong communication skills, and familiarity with fintech and AI tools. The position offers remote work, competitive compensation, and benefits like paid leave and home internet.

RFP/Proposal Writer

Company: Access Softek

Location: USA

Posted Dec 09, 2025

This job posting seeks an enthusiastic RFP Writer with experience in digital banking technology and fintech innovation. The role involves managing RFP lifecycle, creating responses, and collaborating with teams. The company offers competitive compensation and benefits including healthcare, retirement plans, and remote work flexibility.

Sr. Consultant - Secure Cloud Transformation (AWS/Azure)

Company: Optiv

Location: USA

Posted Dec 09, 2025

This job posting highlights a remote Senior Consultant role with a competitive salary range of $116,600 to $159,900 annually. The position emphasizes cloud security expertise, collaboration with teams, and opportunities for professional growth. It also outlines benefits like work-life balance, training resources, and a commitment to diversity and inclusion. While requiring specific technical qualifications, the description focuses on positive aspects such as remote flexibility and career development.

Senior Backend Engineer - Podcast

Company: Spotify

Location: North America

Posted Dec 09, 2025

This text describes a job opportunity at Spotify's Podcast Platform team, highlighting their role in building infrastructure for podcast processing and distribution. It outlines responsibilities, required skills, and benefits such as competitive compensation, flexibility, and a supportive work environment. The posting emphasizes growth opportunities, collaboration, and inclusivity.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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