Distinctive And Delightful Customer Experience Jobs

1,889,420 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Production Operator

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 23, 2025

The text describes IBM's Infrastructure & Technology division, highlighting their role in critical systems and solutions. It outlines a Production Operator's responsibilities, required skills, and the company's supportive culture emphasizing innovation and career growth.

Package Consultant-Salesforce

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and the opportunity to drive technological adoption. It outlines role responsibilities, required skills, and the importance of consultative expertise to achieve business results.

Application Developer-Cloud FullStack

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 23, 2025

IBM Consulting offers career opportunities focused on client collaboration, cloud and AI innovation, and professional growth. The role involves developing cloud applications, working with senior teams, and leveraging DevOps tools to drive impactful solutions.

SMPO Services Sales Specialist

Company: IBM

Location: No City, CA

Posted Dec 23, 2025

The text describes a job role for an SMPO Services Sales Specialist, outlining responsibilities such as developing solution strategies, collaborating with cross-functional teams, and meeting sales targets. It lists required qualifications including education, sales experience, and technical expertise.

Business Transformation Consultant-Supply Chain Planning

Company: IBM

Location: Kolkata, IN

Posted Dec 23, 2025

This text promotes an IBM Consulting career emphasizing long-term client relationships, collaboration, and innovation in hybrid cloud and AI solutions. It highlights opportunities for professional growth, technical expertise, and impactful project delivery across industries.

Infrastructure Specialist-AWS Platform

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This job description outlines an Associate Infrastructure Specialist role at IBM, focusing on technical expertise in cloud computing and infrastructure support across various industries. Responsibilities include defining technical architecture, system configuration, and mentoring, with requirements emphasizing AWS experience and cloud service provider knowledge.

【東京】AWSプロジェクトリーダー

Company: IBM

Location: Tokyo, JP

Posted Dec 23, 2025

This role involves leading AWS and IBM technology projects, fostering client collaboration, and driving innovation. It offers career growth and technical development opportunities through partnerships and advanced technologies.

IBM Internship SAP Success Factors

Company: IBM

Location: Bucharest, RO

Posted Dec 23, 2025

IBM Consulting offers career growth through client collaboration and innovation. The SAP SuccessFactors internship provides hands-on experience in HR systems and cloud applications, emphasizing skills development and teamwork.

Advanced AI Retrieval Research- MSC-PHD- Student Position- Research Lab

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This text promotes an IBM Research role focusing on AI agent retrieval innovations, emphasizing collaboration with senior researchers, technical expertise in AI/LLM systems, and opportunities for growth in cutting-edge technology development.

Package Consultant-SAP FIN CO

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights IBM's focus on innovation, skill development, and collaborative problem-solving in a supportive work environment. It emphasizes opportunities for growth, technical expertise, and contributions to client success through advanced technology integration.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This role involves working with clients on hybrid cloud and AI projects, requiring expertise in software development, collaboration, and technical skills. The position emphasizes innovation, stakeholder engagement, and proficiency in technologies like GoLang, microservices, and cloud platforms.

Industry Consultant-Industry.Banking

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a role at IBM Consulting involving technical expertise in fraud management and enterprise solutions. Responsibilities include designing rules, coding, and testing platforms, with requirements of a bachelor's degree, 23 years of experience, and proficiency in Java and web technologies.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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