Distinctive And Delightful Customer Experience Jobs

1,890,504 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Lead AWS Developer

Company: IBM

Location: Cheltenham, GB

Posted Dec 05, 2025

The role is a Lead Developer position at IBM Consulting, working in Client Innovation Centers Delivery Centers. It involves leading a team of developers, overseeing software development life cycle, collaborating with cross-functional teams, and leveraging AWS expertise. The company offers regular promotions, feedback, training opportunities, diversity and inclusion, and work-life balance benefits.

Production Engineer

Company: IBM

Location: Markham, CA

Posted Dec 05, 2025

The text describes a career opportunity at IBM Software, focusing on creating AI-powered cloud-native software solutions. The role involves ensuring platform reliability, automating operations, incident response, Kubernetes management, observability, infrastructure as code, cross-functional collaboration, performance tuning, and security compliance. A bachelor's degree is required, with a preference for a master's degree. Required expertise includes Kubernetes, AWS/GCP/Azure, Terraform, Helm, IaC, Linux systems, networking, security, monitoring tools, automation, scripting, incident management, and CICD pipelines.

Java Back-end Developer – z/OS Integration Services

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The job posting is for a skilled Java Backend Developer to build and deliver robust software modules for modern web services hosted on a zOS mainframe environment. The role involves designing, developing, testing, and deploying Java-based backend integration modules, building and managing secure APIs, deploying and maintaining web services within a WebSphere Application Server Liberty profile environment on zOS, developing efficient data access layers to interact with mainframe data sources, implementing strong authentication and authorization controls, and integrating monitoring and tracing capabilities into all services. The ideal candidate should have a strong technical aptitude, 8+ years of IT experience, deep proficiency in Java backend development, extensive experience designing and implementing RESTful web services, familiarity with the zOS operating system, and experience with mainframe data stores and modern DevOps practices.

Back-end Developer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 05, 2025

The text describes a role focused on end-to-end feature development for a cloud platform, requiring experience with TypeScript, Node.js, REST APIs, AI integration, containerization, and Agile methodologies. The role involves collaboration, code reviews, documentation, and mentoring team members.

Analyste Développeur Migration Cloud C# .Net - IBM Client Innovation Center - H/F

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a role in IBM Consulting where the individual will work with visionary clients across various sectors to improve hybrid cloud and business processes. The role involves cloud migration projects, particularly with Red Hat OpenShift, Kubernetes, Docker, and .NET Core. The position requires strong technical skills, soft skills, and a passion for technology and innovation.

Managing Consultant - SAP S4 HANA PP/QM

Company: IBM

Location: No City, US

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on validating SAP SCM Supply Chain Management functionality, particularly Production Planning modules on the SAP S4HANA platform. The role involves collaborating with stakeholders, developing test cases, performing various testing activities, and supporting go-live and post-go-live activities.

Entry Level Software Engineer 2026

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

IBM seeks software developers to work on strategic initiatives, design, code, test, and provide industry-leading solutions. The Electronic Design Automation (EDA) organization develops software tools for hardware and semiconductor development, focusing on microprocessor design and functional verification. The role requires strong algorithmic programming skills, experience with object-oriented and scripting languages, knowledge of digital circuit and logic design, and excellent communication and collaboration abilities.

Software Developer

Company: IBM

Location: Krakow, PL

Posted Dec 05, 2025

IBM Software is seeking a skilled backend developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. Collaboration with developers, designers, and product managers is emphasized to ensure software aligns with user expectations and meets quality standards.

Security Consultant - SOAR

Company: IBM

Location: Mumbai, IN

Posted Dec 05, 2025

The text describes a career in IBM Consulting, focusing on working with clients globally, improving hybrid cloud and AI, and leveraging IBM's technology platforms. It highlights the importance of curiosity, continuous learning, and collaboration. The role involves security incident investigation, SIEM tool management, threat hunting, and change management.

Technical Agent (Bilingual German and English)

Company: IBM

Location: Zagreb, HR

Posted Dec 05, 2025

The Client Innovation Center Zagreb in Croatia is a strategic IBM center for global delivery of technology support services. The role involves remote technical support of IBM hardware and software products, providing troubleshooting, problem determination, and assistance with product documentation. The position requires fluency in German and English, good communication skills, and the ability to coordinate multiple tasks.

Delivery Consultant, DB2 on z/OS

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes the role of a Delivery Consultant at IBM Technology Expert Labs, where they work closely with clients to design, deliver, and optimize IBM technology solutions. The role requires technical expertise in IBM products, problem-solving skills, and the ability to collaborate with clients to address real business challenges. The position offers excellent onboarding, a collaborative culture, and opportunities for career advancement.

Complex Project Manager-SAP HANA

Company: IBM

Location: Mumbai, IN

Posted Dec 05, 2025

IBM Consulting seeks skilled consultants with SAP expertise in project management. The role involves leading teams, managing large-scale strategic projects, and delivering end-to-end implementations. The company values curiosity, continuous learning, and long-term career growth.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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