Distinctive And Delightful Customer Experience Jobs

1,890,504 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Senior Customer Success Manager (German/English speaker)

Company: Udacity

Location: Germany,UK

Posted Dec 02, 2025

The Enterprise Customer Success team at Udacity is seeking a Senior Customer Success Manager to help companies and their employees realize the power of Udacity's training at scale. The role involves guiding and coaching customer executives, managers, and employees, maintaining high levels of customer engagement and satisfaction, and partnering with cross-functional teams to translate business needs into new solutions for customers.

Senior Backend Engineer - Mimir

Company: Grafana Labs

Location: UK

Posted Dec 02, 2025

Grafana Labs seeks a Senior Backend Engineer for a remote role, offering opportunities to work on scalable metrics systems and contribute to open-source projects. The position emphasizes innovation, collaboration, and career growth within a global team.

Cloud Support Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They offer a Cloud Support Engineer role to support customers using Ubuntu and open source products. The company values technical expertise, customer focus, and global collaboration.

Senior IT Engineer - Enterprise Applications & Infrastructure

Company: Weedmaps

Location: USA

Posted Dec 02, 2025

The job description outlines a Senior IT Engineer role at Weedmaps, focusing on managing enterprise applications and infrastructure, collaborating with cross-functional teams, and ensuring security compliance. Required qualifications include experience with cloud platforms, scripting, and compliance frameworks. The position offers a competitive salary range and comprehensive benefits, including health, retirement, and PTO.

Senior Business Recruiter

Company: Apollo.io

Location: USA

Posted Dec 02, 2025

The role is for a Senior Business Recruiter to join the recruiting team and own the end-to-end recruiting process for mid and senior-level roles in Sales and Marketing. The recruiter will develop sourcing strategies, build talent pipelines, conduct phone screens, lead interviews, provide a great candidate experience, and collaborate with business leaders. The ideal candidate should have 7+ years of experience in full-cycle recruiting, preferably for Sales, Revenue, and Marketing roles in a SaaS environment.

Support Specialist I

Company: User Interviews

Location: India

Posted Dec 02, 2025

User Interviews is a fully remote company that values user research and customer feedback. They are looking for a Support Specialist to manage user support tickets, collaborate with project coordinators, track insights, and develop processes for customer satisfaction. The ideal candidate should be a self-starter with a positive attitude, empathy for users, and strong problem-solving skills.

General Manager - Title & Escrow Services

Company: Truehold

Location: USA

Posted Dec 02, 2025

The General Manager Title & Escrow role involves building and scaling a national title and escrow operation to support a rapidly growing SFR acquisitions business. The position requires strategic vision, operational execution, organizational design, talent development, and strategic underwriter partnership management. The ideal candidate has extensive experience in title and escrow operations, a strong network in the industry, and a track record of scaling operations in high-growth environments.

Director - Merchandising

Company: iHerb

Location: USA

Posted Dec 02, 2025

The Director of Merchandising is a strategic leader responsible for driving growth and profitability for their category. They develop and execute strategies related to product pricing, promotions, vendor relations, and category focus. The role involves hiring and managing a team, negotiating with vendors, analyzing category metrics, and differentiating iHerb from competitors. The position requires strong analytical skills, business expertise, and the ability to align global and regional merchandising strategies.

Manager, Software Engineering - Billing

Company: Figma

Location: USA

Posted Dec 02, 2025

This job description highlights Figma's search for an engineering leader to drive growth and innovation through billing systems and product development. The role emphasizes collaboration across teams, team management, and contributing to a diverse workplace while offering competitive benefits and career growth opportunities.

Filterlist Engineer

Company: Brave

Location: USA

Posted Dec 02, 2025

Brave is hiring a Filterlist Engineer to work on privacy-focused ad and tracker blocking. The role involves creating and maintaining adblock rules, reverse-engineering web technologies, contributing to open-source adblocking projects, and addressing community feedback. The position requires proficiency in JavaScript, familiarity with the adblocking ecosystem, and experience with DevTools and Git.

Technical Support Expert 2 - Segment

Company: Twilio

Location: Colombia

Posted Dec 02, 2025

The job posting is for a Technical Support Expert 2 position at Twilio, focusing on Segment, Voice, and Platform Applications. The role involves troubleshooting customer issues, updating documentation, improving training resources, and collaborating with product and account teams. The position requires 2+ years of technical customer support experience, proficiency in JavaScript APIs, server-side libraries, SQL, and a commitment to learning multiple technical products. The role is remote-based in Colombia with occasional travel.

Engineering Manager - Feeds Experience

Company: Reddit

Location: USA

Posted Dec 02, 2025

The role involves leading engineering teams to enhance Reddit's feed experiences, requiring expertise in software development and user-centric design. Benefits include comprehensive healthcare and flexible time off.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

Related Pages