Distinctive And Delightful Customer Experience Jobs

1,890,504 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Senior Quality Assurance Nurse Manager

Company: Gravie

Location: Remote

Posted Nov 26, 2025

Gravie is a healthcare company focused on improving the way people purchase and access healthcare through innovative consumer-centric health benefit solutions. The Senior Quality Assurance Nurse role is critical in ensuring Gravie's clinical operations are compliant, efficient, and centered on delivering high-quality care to members. Gravie offers a unique benefits package and a mission-driven work environment.

Staff Software Engineer

Company: Earnest

Location: USA

Posted Nov 26, 2025

The job posting is for a Staff Software Engineer position at Earnest LLC in Oakland, CA. The role involves driving technical strategy, leading development of scalable lending products, and collaborating with cross-functional teams. The position is fully remote with a salary of $207,585 per year.

Staff Product Manager - Voice AI

Company: Airbnb

Location: Remote

Posted Nov 26, 2025

Airbnb is seeking a visionary Staff Platform Manager to lead the strategy and evolution of their IVR and Voice support ecosystem using AI. The role involves building a platform that touches the lives of millions of people worldwide, making it seamless and accessible for all Airbnb users in all languages, cultures, and needs. The ideal candidate will have at least 7 years of experience in product management, deep experience in building and scaling voice-based systems and multimodal AI ecosystems, and a proven history of leading cross-functional teams and successfully managing large-scale digital products or platforms.

Engineering and Product Recruiter

Company: Nova Talent

Location: Remote

Posted Nov 26, 2025

The company is seeking a full-time Engineering and Product Recruiter for a fully remote role. The ideal candidate should have experience in fast-moving, high-growth environments and possess strong sourcing, hiring, and execution skills. The role offers opportunities to scale and lead as the company grows.

Senior Research Scientist - Music

Company: Spotify

Location: Remote

Posted Nov 26, 2025

Spotify is seeking a Senior Research Scientist to join their ArtistFirst AI Music lab. The team pioneers state-of-the-art generative technologies for music, creating breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community.

Technical Lead - Golang

Company: Nearform

Location: Canada

Posted Nov 26, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in Canada. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides benefits such as work-life balance, training, and development allowances, and a supportive work environment.

Senior Staff Software Engineer - Marketing Technology

Company: Gusto, Inc.

Location: Canada

Posted Nov 26, 2025

Gusto is a modern online people platform that helps small businesses with payroll, health insurance, 401k, HR, and team management tools. They are transitioning to an AI-native company and seeking a Senior Staff Software Engineer to lead the architectural evolution of their new MarTech stack. The role involves designing and building AI-driven personalization engines, integrating with marketing systems, and partnering cross-functionally.

Director - Claims Operations Optimization

Company: Gravie

Location: Remote

Posted Nov 26, 2025

Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They offer a diverse and inclusive work environment, and are seeking a Director of Claims Operations Optimization to lead efforts in improving and scaling their claims operations. The role involves partnering with senior leadership, developing a roadmap for operational improvements, building a high-performing team, and driving data-driven initiatives to enhance efficiency, timeliness, and quality of claims processing.

Sr Reconciliation Representative

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 26, 2025

American Specialty Health Incorporated (ASH) is seeking a Senior Reconciliation Representative to join their Reconciliation department. The role involves reconciling claims, researching and resolving issues, and communicating with health plan payors. The position requires strong communication skills, attention to detail, and the ability to work remotely.

Senior DevOPS Engineer

Company: SoundStack

Location: Remote

Posted Nov 26, 2025

The job posting is seeking a highly efficient SREDevOps Engineer to join the team and play a pivotal role in driving the stability, scalability, and performance of the platform. The role involves both proactively evolving infrastructure and services and reacting to critical incidents to maintain optimal user experience. The ideal candidate should have experience with infrastructure and configuration management, container orchestration, messaging and stream processing, continuous integration and delivery, monitoring and observability, and cloud technologies.

Senior Golang Software Engineer

Company: Nearform

Location: Italy

Posted Nov 26, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time position for a Senior Python Software Engineer based in Italy. The role involves designing and building applications using Golang, collaborating with clients, and working with distributed teams. Nearform provides competitive benefits, including remote work flexibility, annual bonuses, training allowances, and healthcare.

Real Estate Closing Manager

Company: Truehold

Location: USA

Posted Nov 26, 2025

The Closing Manager role is responsible for leading and executing all closing activities for real estate transactions across a portfolio. The role ensures accuracy, compliance, and operational excellence in the closing process. Key responsibilities include owning the end-to-end closing process, coordinating with internal and external teams, reviewing and validating closing documents, maintaining closing files, identifying and mitigating risks, leading final diligence checks, troubleshooting issues, and continuously improving closing procedures.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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