Employee Assistance Program Jobs in New York City, NY

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Looking for Employee Assistance Program jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Employee Assistance Program position in the New York City, NY area.

Solution Architect-Data Platforms

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

This job description highlights a leadership role in data engineering within IBM Consulting, emphasizing global collaboration, technical expertise in cloud and AI technologies, and leadership in managing complex projects. It outlines requirements for experience in data warehousing, cloud platforms, and team management, positioning the role as impactful and innovative.

F&A Delivery Manager

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes a leadership role at IBM's consulting delivery centers, emphasizing innovation, client satisfaction, and operational excellence. It outlines responsibilities including team management, service delivery, and strategic planning, while highlighting required expertise in financial processes and large-scale project management.

Q2C Professional

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description outlines a role in order management and dispute resolution, requiring strong communication, organizational skills, and a commitment to operational excellence in a fast-paced environment.

Contact Center Practitioner (Spanish Speaking)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes a role at IBM's consulting division, emphasizing opportunities to innovate, solve complex problems, and collaborate with clients. It outlines responsibilities including customer service, case management, and technical expertise, while highlighting required qualifications and a dynamic work environment.

Contact Center Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 12, 2025

The text describes a customer service role at IBM Consulting, emphasizing hybrid cloud and AI technologies, professional development opportunities, and responsibilities including handling customer inquiries, resolving issues, and maintaining compliance. It outlines required skills, work environment, and training expectations.

Software Strategy and M&A Summer Intern - New York, NY

Company: IBM

Location: New York, US

Posted Dec 10, 2025

The Software Strategy and MampA intern will support growth initiatives, develop strategies, and collaborate with cross-functional teams. Key skills include data analysis, communication, and teamwork. The position is located in New York or Cambridge with mentorship opportunities.

Associate Application Consultant Co-op 2026

Company: IBM

Location: No City, US

Posted Dec 09, 2025

This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, professional growth, and impactful work in hybrid cloud and AI. It highlights skill development, mentorship, and potential for full-time roles, while outlining required and preferred qualifications for the position.

Jovem aprendiz (Belém)

Company: IBM

Location: NO City, BR

Posted Dec 12, 2025

IBM's Jovem Aprendiz program offers young people career opportunities, skill development, and inclusion. It targets students and recent graduates with specific age and socioeconomic criteria, aiming to foster growth and address societal challenges.

HR Practitioner

Company: IBM

Location: Naga City, PH

Posted Dec 09, 2025

IBM Consulting offers a career focused on global collaboration, innovation in hybrid cloud and AI, and professional growth. The role involves improving client operations, leveraging technology, and fostering a culture of empathy and continuous learning.

Software Developer Intern 2026- New York

Company: IBM

Location: New York, US

Posted Dec 09, 2025

IBM's internship offers hands-on experience with cutting-edge technologies, mentorship from industry experts, and a clear path to full-time roles. The program emphasizes real-world impact, collaborative learning, and professional growth through networking opportunities and project contributions.

IBM Consulting Interns

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This internship offers professional growth, collaboration, and technical skills development in IBM Consulting, focusing on innovation and career advancement through global client projects and industry expertise.

Contact Center Practitioner

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes a role at IBM's consulting client innovation centers, emphasizing opportunities to solve complex problems, provide customer service, and work in a dynamic environment with technical expertise and global client collaboration.

Frequently Asked Questions

What are typical salary ranges for EAP roles by seniority?
Entry‑level EAP Counselors (licensed social workers) earn $45k–$60k annually. Mid‑level EAP Supervisors or Managers with 5–8 years of experience command $70k–$90k. Senior directors or VP‑level leaders overseeing large enterprise EAPs typically receive $110k–$140k, plus performance bonuses tied to engagement metrics.
What skills and certifications are required for EAP positions?
Core skills include confidential counseling, crisis intervention, and HIPAA compliance. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), and knowledge of e‑health platforms (TELADOC, MDLIVE) are highly valued. Proficiency in EAP software like NAVEX Global, Gusto, or Zenefits, and data‑analysis tools (Power BI, Tableau) is often required for analyst roles.
Is remote work available for EAP roles?
Yes. Nearly 70% of EAP counselors work remotely, delivering tele‑therapy via secure video portals. EAP administrators and analysts can operate from any location that supports HIPAA‑compliant VPNs. Hybrid models are common for on‑site managers who coordinate with HR and employee wellness teams.
What career progression paths exist in EAP?
Starting as an EAP Counselor, professionals can advance to Senior Counselor, then EAP Team Lead, followed by EAP Manager, Director of Employee Assistance, and ultimately Vice President of Corporate Wellness. Each step typically requires additional clinical credentials, leadership training, and proven ROI metrics from program usage.
What industry trends are shaping the EAP field?
EAPs are moving toward integrated wellness ecosystems that combine counseling, mental‑health apps, and AI‑driven screening. Data analytics to measure program ROI, remote counseling platforms, and partnership with employee benefit vendors are driving growth. Companies are also prioritizing diversity, equity, and inclusion in their EAP offerings to meet evolving workforce expectations.

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