Excellent Customer Experience Jobs in Atlanta, GA

61,485 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Atlanta, GA area.

Evening Concierge (M-F, 3p-11p)

Company: Bozzuto

Location: Atlanta, GA

Posted Jan 25, 2025

Store Manager in Training

Company: CVS Health

Location: Atlanta, GA

Posted Jan 25, 2025

Retail Sales Travel Specialist

Company: Staples

Location: Atlanta, GA

Posted Jan 25, 2025

Pharmacy Intern

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 25, 2025

Sr Software Engineer - ROR

Company: Onit

Location: Atlanta, GA

Posted Jan 25, 2025

Onit is seeking a Senior Software Engineer with 5+ years of experience in web development, particularly in Ruby on Rails, Java, and SQL. The ideal candidate will have a strong background in full cycle development using Agile methodologies and be comfortable working in a Mac/Linux environment. The role involves planning, building, and launching features for Onit's products, solving business problems, and evaluating emerging technologies. The candidate will work closely with designers, project management, and product management teams to craft user experiences and provide analysis on feature complexity and effort. Onit is a global leader in enterprise workflow solutions, focusing on legal compliance, sales, IT, HR, and finance departments.

Shift Supervisor Trainee

Company: CVS Health

Location: Peachtree City, GA

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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