Excellent Customer Experience Jobs in Atlanta, GA

61,486 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Atlanta, GA area.

Senior Software Engineer

Company: Opendoor

Location: Atlanta, GA

Posted Jan 24, 2025

Opendoor is seeking a senior software engineer for the Field Tooling and Safety team, based within a 50-mile commuting distance of Atlanta, Dallas/Ft. Worth, or Detroit. The role involves designing, building, and releasing new systems that drive business learnings. The engineer will collaborate across functions, manage and develop essential front-end and back-end services, and mentor other engineers. The ideal candidate has 5+ years of professional software development experience, leadership in design or architecture, and experience as a mentor or manager. Compensation ranges from $136,000 to $192,000 annually, depending on location and qualifications.

Donation Coordinator

Company: stimlabs

Location: Atlanta, GA

Posted Jan 24, 2025

The Donation Coordinator is responsible for quality assurance of Birth Tissue acquisition from hospital donor sources. They travel to hospitals and StimLabs' corporate office in Roswell, Georgia. Key duties include identifying potential maternal donors, completing donation paperwork, educating hospital staff, and participating in Beyond Birth program support. The role involves suggesting improvements, acting as an acquisition representative, and contributing to medical partner development. Essential daily operations include providing education, coordinating donor records, reviewing eligibility, and ensuring compliance with FDA and AATB policies. The ideal candidate has a Bachelor's degree in a technical field, 3-5 years of Quality Assurance/Control experience, and knowledge of tissue donation processes and regulatory requirements.

Retail Store Management Internship - Greater Atlanta Metro

Company: CVS Health

Location: Roswell, GA

Posted Jan 24, 2025

The text describes a paid 10-week internship opportunity for college students, particularly those in Business, Liberal Arts, or related fields. The internship offers hands-on experience in retail management, including managing a team, working with customers, and understanding daily operations. Interns will also have networking opportunities and work on a project to improve their specific store. The company, a Fortune 6 health care innovator, values continuous improvement and consumer-centricity. The role requires flexibility, including nights and weekends.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages