Excellent Customer Experience Jobs in Atlanta, GA

61,486 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Atlanta, GA area.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Warner Robins, GA

Posted Jan 24, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain regulatory compliance, and ensure accurate processing of insurance claims. They also assist in staff hiring and training, maintain current knowledge and skills, and support the pharmacy manager in performance analysis.

Area Chief of Staff

Company: Banfield Pet Hospital

Location: Norcross, GA

Posted Jan 24, 2025

The Area Chief of Staff is responsible for leading, developing, and managing associate veterinarians in assigned hospitals to ensure quality care and meet performance measures. They drive a culture of quality and safety, conduct regular hospital visits and audits, and coach veterinarians to deliver high-quality medical care. They also partner with the Director of Veterinary Quality to recruit and onboard new veterinarians, and ensure hospital operations comply with regulations. The role requires strong leadership, communication, and problem-solving skills, and a commitment to continual learning.

Remote Licensed Therapist - Part Time Contractor - AL, MS, GA, NC, SC, FL

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Jan 24, 2025

AbleTo, part of the Optum family, offers rewarding careers in telehealth behavioral health care. The role involves delivering remote care, monitoring participant progress, and providing follow-up communications. Candidates should be licensed clinical social workers or professional counselors with experience in CBT, DBT, and other solution-focused approaches. The position offers flexibility, competitive pay, and opportunities for growth. AbleTo is committed to making healthcare more accessible, affordable, and equitable.

Graphics Operator

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 24, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: Carrollton, GA

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and assisting with inventory management. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and handle various clerical tasks. PTCB certification is preferred but not mandatory.

Pharmacy Operations Manager

Company: Walgreens

Location: Loganville, GA

Posted Jan 24, 2025

Registered Dietitian

Company: DaVita

Location: Valdosta, GA

Posted Jan 24, 2025

Drivers Needed in Athens

Company: Lyft

Location: Athens, GA

Posted Jan 24, 2025

Lyft is offering a new driver promotion in Athens, where new drivers can earn $400 by providing 40 rides within 7 days. The company is also launching the Women+ Connect feature, aimed at enhancing the driving experience for women and nonbinary drivers. Lyft is described as a flexible earning opportunity, providing drivers with control over their schedules and earnings. The platform connects drivers with riders, offering benefits like Upfront Pay and 100% tip retention. Driver requirements include being at least 25 years old, having a smartphone, a clean driving record, auto insurance, and a suitable vehicle.

Global Marketing Activation & Orchestration Director

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 24, 2025

The Global Marketing Activation & Orchestration Director will play a crucial role in shaping BCG's global marketing strategy, collaborating with senior leadership and global teams. They will be responsible for campaign strategies, content marketing agenda, and 360-degree amplification. The role requires strong communication skills, project management, and the ability to work in a fast-paced, global environment. A minimum of 8 years of experience in management consulting or professional services marketing is required, along with a Bachelor's Degree and advanced communication skills.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Statesboro, GA

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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