Excellent Customer Experience Jobs in Atlanta, GA

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Looking for Excellent Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Atlanta, GA area.

SCA Certified A&P Aircraft Mechanic 2 - Secret - Robins AFB

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 24, 2025

Northrop Grumman is seeking FAA A&P Certified Mechanics/Technicians for a SCA Aircraft Mechanic 2 position at Robins AFB, GA. The role involves performing maintenance, disassembly, rework, repair, replace, re-assembly, and adjustment of all aircraft systems. The position requires on-site daily work, any shift, and 50% travel. The salary range is $30-$34 per hour. Basic qualifications include FAA Airframe and Powerplant Certification, high school diploma or equivalent, 2 years of additional education and related experience, US citizenship, and ability to obtain a DOD Secret security clearance and US Passport. Preferred qualifications include business or regional jet experience, connector repair, wire harness manufacture, and in-depth electronic and electrical troubleshooting skills.

Principal Cloud Engineer

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking a Network Engineer with 8+ years of experience. The role involves managing and optimizing global network infrastructure, collaborating with teams, and providing 24x7 support. The company offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. UKG is committed to diversity and equal opportunity employment.

PHARMACY/CERTIFIED TECH

Company: Kroger

Location: Marietta, GA

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and adhering to HIPAA regulations. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, and compounding medications. The role requires a high school diploma or equivalent, national/state registration, and the ability to handle confidential information. The company, a large grocer, values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Outside Sales Representative

Company: Spectrum

Location: Duluth, GA

Posted Jan 24, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. The position offers opportunities for career growth and a comprehensive benefits package.

Teller - Bilingual (Spanish/English) - Part Time - Cheshire Bridge, Atlanta GA

Company: Wells Fargo

Location: Atlanta, GA

Posted Jan 24, 2025

Wells Fargo is seeking a Teller in their Consumer, Small & Business Banking division. The role involves supporting customer engagement, processing transactions, and completing operational activities. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and bilingual proficiency in Spanish/English. Desired qualifications include a customer service focus, experience with complex transactions, and ability to educate customers on mobile banking. The job involves working most Saturdays and passing a language assessment.

Provider Operations, Workforce Management - Senior Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

At PwC, operations consulting generalists specialize in optimizing operational efficiency and effectiveness. They analyze client needs, develop strategies, and provide guidance to streamline processes and improve productivity. This role requires a broad understanding of operations consulting, strong relationship-building skills, and the ability to navigate complex situations. Key skills include managing client engagements, understanding operational and financial drivers, leveraging data and technology, and staying updated on industry trends. A Master's degree is preferred, and at least 3 years of experience is required. The role involves supervising teams, coaching staff, and presenting strategies to various audiences.

Director, Partner Development, Security Solutions

Company: Mastercard

Location: Atlanta, GA

Posted Jan 24, 2025

Mastercard is seeking a strategic and experienced professional to serve as Director of Partner Development for Security Solutions in the NAM region. The ideal candidate will have a strong background in data and analytics solutions, particularly in identity, business insights, and fraud applications. They will be responsible for developing and managing channel and alliance partner relationships, driving revenue growth, and activating new partners. The role involves creating joint business plans, managing partner pipelines, and conducting regular alignment sessions. The candidate should be a strategic thinker, comfortable with ambiguity, and have a strong network within the industry. Mastercard offers a competitive salary and comprehensive benefits package.

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 24, 2025

Sales Management Trainee Intern- Summer- McDonough

Company: Enterprise Mobility

Location: McDonough, GA

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a real-world professional environment. Interns will work alongside full-time professionals, handling tasks such as managing a fleet of vehicles, customer service, marketing strategies, and relationship building. The internship, which pays $17.50/hour, lasts from May 19th to August 7th, requiring a full-time commitment and a valid driver's license. Eligibility includes being at least 18, enrolled in a bachelor's degree program, and having at least three months of sales, customer service, management, or leadership experience.

Managed Services Workday Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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