Excellent Customer Experience Jobs in Austin, TX

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Looking for Excellent Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Austin, TX area.

Electrician III

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Oct 09, 2025

Must have a current drivers license and safe driving record. Current electrical journeyman's license. Install and repair electrical systems, apparatus, and…

Director, Customer Experience - Medicare Advantage

Company: Clover Health

Location: Houston, TX

Posted Oct 09, 2025

Leverage AI to optimize training design, develop realistic simulation-based learning and role-play experiences, and implement co-pilot tools that empower agents…

Sr Analyst, People Processes and Analytics

Company: Petco

Location: San Antonio, TX

Posted Oct 09, 2025

Help design and develop automated dashboards and reporting templates to connect insights to business decision-making and execution process.

Registered Nurse

Company: Buckingham Center for Facial Plastic Surgery

Location: Austin, TX

Posted Oct 09, 2025

Must possess the ability to plan, organize, develop, implement and interpret the program goals, policies and procedures that are necessary for providing quality…

Pharmacist - Mail order Pharmacy

Company: Sugar Land Pharmacy

Location: Sugar Land, TX

Posted Oct 09, 2025

This role supports our growing mail-order Pharmacy and requires active licensure in several jurisdictions to ensure compliance with state-specific regulations.

Production Technician - Welder

Company: THERMAL SOLUTIONS MANUFACTURING

Location: Dallas, TX

Posted Oct 09, 2025

Knowledge of machines and tools, including their designs, uses, repair and maintenance. Completion of a certified training program from an accredited college or…

Travel CVPICU RN in Oklahoma City, Oklahoma

Company: GIFTED Healthcare

Location: Dallas, TX

Posted Oct 09, 2025

*Basic Life Support (BLS)* certification from the American Heart Association. *Pediatric Advanced Life Support (PALS)* certification from the American Heart…

Sushi Chef

Company: Casa Brasa

Location: Dallas, TX

Posted Oct 09, 2025

Hearing and communicating in person or over telephone. We believe in the craft of the unique meal, in making the best food and service possible for each and…

Plumber - Pipefitter

Company: University Health

Location: San Antonio, TX

Posted Oct 09, 2025

A valid Texas State driver’s license “Class C” and must maintain a clean Motor Vehicle Record and insurable by the Health System.

Substitute Teacher K-12

Company: Scoot Education

Location: Austin, TX

Posted Oct 09, 2025

Earn up to $176 for day-to-day assignments and more for long-term pay varies by certification, school, and assignment. Have a teaching credential/certificate.

HVAC Mechanic III

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Oct 09, 2025

Must have a current drivers license and safe driving record. Responds to after hour's calls needing immediate attention and to emergency situations.

Security Operations Center (SOC) Analyst

Company: WESTCONTRACTRECRUITINGLLC

Location: Houston, TX

Posted Oct 09, 2025

Bachelor’s degree in Computer Science or related field preferred; relevant experience may substitute for education. Forensic investigation: 1 year (Required).

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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