Excellent Customer Experience Jobs in Chicago, IL

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Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Digital design of a wide variety of logic functions Extensive simulation testing andor characterization of designs Static timing analysis and closure

Hardware Logic Design MA/MSC Student

Company: IBM

Location: Givatayim, IL

Posted Dec 04, 2025

The job posting is for a digital design position at IBM, requiring a Bachelors degree in Electrical Engineering, fluency in Hebrew and English, and experience with VHDL or Verilog. The role involves designing logic functions, simulation testing, static timing analysis, and closure. Preferred experience includes knowledge of computer microarchitectures, Python programming, and verification methodologies.

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full-time new grad be or bc

General Urologists Needed for Chicagoland Area Health System - Can Live Downtown!

Company: RosmanSearch

Location: Chicago, Illinois

Posted Oct 26, 2025

View Details Apply on healthecareers.com
work-life balance hospital remote

Teleradiology - Remote

Company: AMN Healthcare

Location: Chicago, Illinois

Posted Oct 27, 2025

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health system full-time be or bc

Heart & Vascular Service Line Cardiology Co-Director

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Nov 02, 2025

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health system full-time be or bc

Sleep Surgeon – Clinical Faculty/Physician

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Nov 03, 2025

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health system full-time be or bc

Pediatric Pulmonary Physician – Clinical Faculty

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Nov 02, 2025

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hospital full-time academic

Academic Physicians – Neonatology

Company: The University of Chicago

Location: Chicago, Illinois

Posted Nov 03, 2025

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health savings account paid time off tuition reimbursement

RN - Cardiac Care Unit (CCU) - Nights

Company: Endeavor Health

Location: Chicago, Illinois

Posted Nov 03, 2025

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health system full-time + 1 tags

Endocrinology Physician Assistant

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Oct 27, 2025

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relocation assistance sign-on bonus health system

Physical Medicine and Rehabilitation Physician - Chicago, IL

Company: Advocate Health

Location: Chicago, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com
Systems Services Representative onsite installation maintenance IBM and multivendor systems

System Services Representative Chicago, Illinois

Company: IBM

Location: Chicago, US

Posted Dec 04, 2025

IBM is hiring a Systems Services Representative for the Chicago IL area. The role involves onsite installation, maintenance, and repair of IBM and multivendor systems and components in a data center environment. The ideal candidate should have previous experience in coordinating hardware and software support, effective communication skills, strong problem-solving abilities, and be a team player.

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401(k) dental insurance disability insurance

Registered Radiologist Assistant Needed in South Suburbs of Chicago!

Company: South Hub Radiology, PLLC

Location: Chicago, Illinois

Posted Nov 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

Related Pages

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