Excellent Customer Experience Jobs in Chicago, IL

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Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Senior Manager, Corporate Affairs Operations

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 04, 2025

PMP certification or equivalent project management credentials strongly preferred. Leadership skills with experience managing teams and driving organizational…

Senior Manager - Segment Communications

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 04, 2025

7+ years of experience in communications, marketing, or related field. Proficiency in content management systems, analytics tools, and multimedia platforms.

Security Supervisor

Company: P4 Security Solutions

Location: Rogers Park, IL

Posted Aug 04, 2025

Customer service and front desk reception. The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium…

Project Manager

Company: Engtal

Location: Chicago, IL

Posted Aug 04, 2025

Bachelor's degree in Construction Management, Engineering, or related field preferred (but not required based on experience).

Sales Associate, Holiday Seasonal, Lincoln Park- Williams Sonoma

Company: Williams-Sonoma, Inc.

Location: Chicago, IL

Posted Aug 04, 2025

Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges. Assist in implementation and maintenance of visual merchandise…

Pallet Repair / Pallet Builder

Company: Schroeder's Pallet Service

Location: Bedford Park, IL

Posted Aug 04, 2025

In this position, you will support the warehouse operations by repairing pallets. The ideal candidate is a team player with experience building and repairing…

Accountant

Company: Cushman & Wakefield

Location: Chicago, IL

Posted Aug 04, 2025

May be assigned to either accounts payable or receivable and may handle billing/invoicing, cash receipts, data entry, budgets and budgeting, expenses, sales…

Solutions Architect - Central US

Company: Infoblox

Location: Chicago, IL

Posted Aug 04, 2025

Collaborating closely with the field sales teams and our customers , you will help the sales team develop new business by working directly with customers and…

Software Development Engineer, Veteran Opportunity

Company: Amazon.com Services LLC

Location: Chicago, IL

Posted Aug 04, 2025

Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

Implementation Manager (Operations Engineering)

Company: NewCold

Location: Chicago, IL

Posted Aug 04, 2025

As the implementation manager, you will focus on managing the implementation of NewCold worksites to ensure they are delivered on time and within budget.

Janitorial Crew Member (Full-Time)

Company: Sertoma Star Services

Location: Chicago, IL

Posted Aug 04, 2025

To comply with state regulations ensuring the safety and well-being of the individuals we support, we require all potential employees to undergo a thorough…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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