Excellent Customer Experience Jobs in Chicago, IL

Positions 77,471 Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

PART TIME SALES ASSOCIATE

Company: Von Maur

Location: Glenview, IL

Posted Oct 12, 2025

Own the customer experience – greet people sincerely, be friendly and thank every customer. Ring POS transactions and key account information.

Jewelry Sales Associate

Company: Diamonds Direct

Location: Schaumburg, IL

Posted Oct 13, 2025

Experience in *luxury sales, jewelry, or customer-focused retail* (GIA certification a plus). *Showcase exceptional collections* – Work with top designers and…

Senior HVAC Project Manager

Company: Admiral Heating & Ventilating

Location: Hillside, IL

Posted Oct 13, 2025

Work with field and others on the project team to maintain project tracking and reporting to insure work progress and budget compliance.

Senior Lead Data Engineer

Company: Capital One

Location: Chicago, IL

Posted Oct 13, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

SALES ASSOCIATE

Company: Von Maur

Location: Glenview, IL

Posted Oct 12, 2025

Own the customer experience – greet people sincerely, be friendly and thank every customer. Ring POS transactions and key account information.

Work from Home Clinical Pharmacist

Company: Adecco

Location: Chicago, IL

Posted Oct 13, 2025

Serve as a clinical resource working from a computer, reviewing prior authorizations and receiving phone calls from prior authorization pharmacy technicians and…

Handyman/Laborer, Tradesman, 1099 Contractor

Company: Tenth Group LLC

Location: Chicago, IL

Posted Oct 12, 2025

Skills in construction painting, tile laying, flooring installation, frame carpentry, door hanging, caulking, trim carpentry, and glass installation.

Construction Project Manager

Company: Arete Renovators

Location: Chicago, IL

Posted Oct 13, 2025

Well versed in all construction methodologies including the ability to read and interpret contracts, architectural and design drawings, and construction…

Substation Electrician

Company: Metra

Location: Chicago, IL

Posted Oct 12, 2025

Must have a valid driver's license. Starting pay rates may vary based on entry rates in the Collective Bargaining Agreement (CBA). High School Diploma or GED.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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