Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Senior Applied AI Engineer

Company: The Hartford

Location: Chicago, IL

Posted Jul 14, 2025

Building and managing a world-class high-performance platform engineering team, fostering innovation, collaboration, and technical excellence.

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Customer Retention Manager

Company: Neretva Group

Location: Chicago, IL

Posted Jul 14, 2025

This position involves developing and implementing strategies that foster long-term relationships with clients, ensuring their needs are met, and addressing any…

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Entry Level Retail Sales Associate

Company: ASAP Business Resolutions

Location: Des Plaines, IL

Posted Jul 14, 2025

In this role, you will be responsible for driving sales and providing excellent customer service in a retail environment.

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PT Vocational Lecturer- Construction Masonry

Company: City Colleges of Chicago

Location: Chicago, IL

Posted Jul 14, 2025

Mentoring students for union entry or contractor placements. The instructor will prepare instructional materials, maintaining equipment, and tools, conducting…

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HVAC Refrigeration Service Technician

Company: Nextech

Location: Oak Brook, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

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Garage Door Service Installer

Company: Kelly Services

Location: Lombard, IL

Posted Jul 14, 2025

Must possess a valid driver's license with good driving record. Candidates should have a valid drivers license, as they will be driving to various locations…

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Insider Threat Hunt Analyst

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Jul 14, 2025

Strong technical background in log analysis, data correlation, and behavioral analytics. Bachelor's degree in Computer Science, Information Security, or related…

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Data Analyst

Company: HAVI Logistics GmbH

Location: Chicago, IL

Posted Jul 14, 2025

Bachelor’s degree in Engineering, Computer Science, Business, Analytics, or closely related field. Document current state and work and identify and plan the…

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Manager, Loyalty Partnerships

Company: paypal

Location: Chicago, IL

Posted Jul 14, 2025

Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation/design.

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HVAC Refrigeration Service Technician

Company: Nextech

Location: Norridge, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

View Details Apply on SimplyHired

Data Analyst

Company: Havi Supply Chain

Location: Chicago, IL

Posted Jul 14, 2025

Bachelor’s degree in Engineering, Computer Science, Business, Analytics, or closely related field. Document current state and work and identify and plan the…

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Laborer

Company: RBE LLC

Location: Chicago, IL

Posted Jul 14, 2025

Valid driver's license is preferred. Candidates must have their own tools and be authorized to work in the USA.

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Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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