Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Field Marketing Manager CHI

Company: Midtown Home Improvements

Location: Wood Dale, IL

Posted Jul 04, 2025

Valid driver's license and reliable transportation. Eventually oversee multiple markets and team leads. Ability to walk outdoors for extended periods.

Bathroom Remodeling Installer

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Jul 07, 2025

Valid plumbing license or current apprenticeship status (apprenticeship sponsorship available). Read and interpret blueprints and technical drawings for…

Data Scientist (Hybrid)

Company: Enova International

Location: Chicago, IL

Posted Jul 07, 2025

At times, you may be asked to conduct ad hoc analysis using statistical and financial tools to recommend for risk management, marketing and operational…

Manager, Media Planning (Traditional and Digital)

Company: Rise

Location: Chicago, IL

Posted Jul 07, 2025

Develop and oversee media strategy, campaign creation, budget, optimization, and testing strategy(ies), as applicable, for full-funnel, multi-platform campaigns…

Service Technician/Machinist

Company: ITT Cannon LLC

Location: Chicago, IL

Posted Jul 04, 2025

Building on centuries of pump design experience, PRO Services provides an array of services focuses on reducing equipment total cost of ownership and increasing…

Senior Brand Manager - Cottonelle® Flushable Wipes

Company: Kimberly-Clark

Location: Chicago, IL

Posted Jul 06, 2025

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. In this role, you will:

Data Analyst

Company: Intone Networks

Location: Chicago, IL

Posted Jul 04, 2025

Expertise in Quantum Metrics • Strong communication skills to engage cross-functional stakeholders. 5+ years of relevant analytics or BI experience.

HVAC Service Technician

Company: Aire Serv

Location: Bedford Park, IL

Posted Jul 05, 2025

Valid driver's license and clean driving record. We employ a front-line service system that, when followed, will consistently generate 5-star reviews.

Retail Sales Associate

Company: The Hireverse

Location: Rosemont, IL

Posted Jul 07, 2025

As a *Retail Sales Associate*, you will play a key role in driving sales and providing outstanding customer service.

Registered Nurse Ambulatory

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jul 04, 2025

Current license as a Registered Professional Nurse or eligible in the State of Illinois. This role is a registered professional nurse who is accountable for…

SENIOR DESIGNER

Company: ALG Vacations and Trisept United States Offices

Location: Chicago, IL

Posted Jul 04, 2025

Exceptional online portfolio showcasing conceptual thinking and expertise in color theory, logo design, layout, typography and graphic design.

Project Manager

Company: Michael Page

Location: Chicago, IL

Posted Jul 06, 2025

The Project Manager is responsible for scheduling, oversight of construction and communication with project team. Bonus per project (up to 12%).

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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