Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Senior SEO Specialist

Company: Darwill, Inc.

Location: Oakbrook Terrace, IL

Posted Sep 12, 2025

Bachelor’s degree in Marketing or similar field. Generate regular performance reports and actionable insights for stakeholders using SEO tools and data…

Senior Manager, Analytics

Company: Fortune Brands

Location: Deerfield, IL

Posted Sep 12, 2025

This role is responsible for overseeing the design, development, and implementation of analytics initiatives, ensuring data accuracy and integrity, and driving…

Industrial Electrician

Company: Finkl Steel

Location: Chicago, IL

Posted Sep 15, 2025

The Industrial Electrician plays a crucial role in ensuring the efficient operation of electrical systems within the steel manufacturing plant.

WordPress Developer

Company: Straight North, LLC

Location: Downers Grove, IL

Posted Sep 12, 2025

You will collaborate closely with designers, copywriters and project managers to bring concepts to life, ensuring seamless integration of design and…

Commercial Lines Customer Service Agent (Required to have an active Property & Casualty license)

Company: InsureOne Insurance Services America LLC

Location: Oak Lawn, IL

Posted Sep 12, 2025

Candidates must hold an active Property & Casualty license to qualify for this position. An active Property & Casualty license is required for consideration.

Carpenter (Installer) Windows, Roofing, Siding or Gutters

Company: Great Day Improvements: A Family of Brands

Location: Downers Grove, IL

Posted Sep 13, 2025

Valid driver’s license and maintain a good driving record. Must have all tools required for siding installation. Must have clean unmarked vehicle.

IT Compliance Analyst

Company: Ryerson Inc

Location: Lisle, IL

Posted Sep 13, 2025

Must have a Bachelor’s of Science in Information Technology or related field. CISA certification or ability to take CISA highly preferred.

Mold Machine Operator 2nd shift

Company: S & C Electric Company

Location: Chicago, IL

Posted Sep 13, 2025

You will frequently use hand and power tools such as knives, scrapers, engravers and air-impact tools. Use hand tools like files, hammer, scrapper, air nozzle…

Data Analyst

Company: Ascendion

Location: Chicago, IL

Posted Sep 12, 2025

Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients.

Junior Production Designer

Company: MJ Holding Company LLC

Location: Bridgeview, IL

Posted Sep 12, 2025

A bachelor’s degree in Graphic Design, Visual Communications or a related field is required. This role is responsible for assisting the Creative Services team…

Construction Project Manager

Company: Servpro

Location: Broadview, IL

Posted Sep 15, 2025

Should attain the OSHA 30-Hour General Industry training certification. Communicates with the customer and key stakeholders to share progress and next steps.

Machine Learning Engineer / Voice-centric AI

Company: Motion Recruitment

Location: Chicago, IL

Posted Sep 15, 2025

You’ll own the full ML lifecycle—research, data pipelines, training, evaluation, deployment, and ongoing optimization—powering sub-second, natural voice…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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