Excellent Customer Experience Jobs in Chicago, IL

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Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Safety Associate

Company: STT Security Services

Location: Wilmette, IL

Posted Sep 03, 2025

Must have a valid PERC card. Must have a valid High School Diploma or Equivalent and Pass a Background Check. No prior security experience is required; training…

Journeyman Plumber

Company: Point Plumbing Inc

Location: Elmwood Park, IL

Posted Sep 03, 2025

A valid commercial driving license is preferred but not mandatory. Utilize hand tools, power tools, and welding equipment for various plumbing tasks.

Software Engineer I

Company: SpotOn Transact

Location: Chicago, IL

Posted Sep 03, 2025

This role involves active participation in building and optimizing both front-end and back-end systems, collaborating on software delivery processes, managing…

Industrial HVAC Technician - 1st Shift

Company: Talento Search Group

Location: Skokie, IL

Posted Sep 03, 2025

Perform repairs and maintenance on HVAC equipment, chillers, boilers, air compressors, and air handlers. At least 3 years of HVAC experience manufacturing…

Plumber

Company: John Baethke and Son Plumbing

Location: Chicago, IL

Posted Sep 03, 2025

A valid driver's license and insurable record. $5 an hour into a 401k - invested in your future - employer-funded, no matching required!

Lead Data Insights Analyst

Company: BMO Financial

Location: Chicago, IL

Posted Sep 03, 2025

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and…

Customer Service Representative - Specialty Care Building Perioperative Services

Company: University of Illinois

Location: Chicago, IL

Posted Sep 03, 2025

Screens and routes incoming calls to appropriate parties (using telephone paging system if necessary); relays general information and information concerning…

Business Data Scientist, Machine Learning

Company: Google

Location: Chicago, IL

Posted Sep 03, 2025

4 years of experience using analytics to solve product or business problems, coding (e.g., Python, R, SQL), querying databases or statistical analysis.

Precision CNC Machinist

Company: Janler

Location: Chicago, IL

Posted Sep 03, 2025

Mastercam programming or 5-axis experience, a plus - we will train! Clean, air-conditioned work environment in a modern 20,000 sq. ft. facility.

Graphic Designer

Company: Number Project, LLC

Location: Chicago, IL

Posted Sep 03, 2025

Produce artwork for signage, swag, stage design elements, and print collateral. Create digital/social graphics that bring campaigns to life.

Controller (5+ yrs exp req; up to $140k; Easy Access/Onsite Parking)

Company: #twiceasnice Recruiting

Location: Chicago, IL

Posted Sep 03, 2025

Comply with federal, state, and local legal requirements on needed actions. Maximize return and limit risk on cash by minimizing bank balances and making…

Lead/Trim Carpenter

Company: ME Olson Construction

Location: Elmhurst, IL

Posted Sep 03, 2025

Utilize hand tools and power tools efficiently for various construction tasks. Experience with plumbing, electrical work, metal stud framing, construction…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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