Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Engineering Tech Lead - Search

Company: Frasers Group

Location: Other US Location

Posted Feb 01, 2025

Frasers Group is seeking an Engineering Tech Lead to guide the development of key platform components, including search, CMS, and website pages. The role involves leading a high-performing squad, coding approximately 30% of the time, mentoring team members, collaborating with stakeholders, and implementing modern engineering principles. The ideal candidate should have proven experience leading software engineering teams, strong expertise in React, Next.js, GraphQL, TypeScript, and Node.js, and a pragmatic delivery-focused attitude. Desirable skills include experience with MACH and Composable Commerce architectural principles, event-driven architectures, and Azure/AWS. The position offers a hybrid work arrangement, competitive benefits, and opportunities for career growth.

Screening Operations Specialist

Company: WISE

Location: Other US Location

Posted Feb 01, 2025

Wise is a global technology company aiming to simplify international money transfers for both individuals and businesses. They are seeking a junior-level Screening Operations Specialist to join their growing team. The role involves identifying operational gaps, developing project management skills, and maintaining strong relationships with various teams. The ideal candidate is a motivated learner, strong communicator, and proactive team player with a good understanding of data analysis.

Engineering Tech Lead - Platform

Company: Frasers Group

Location: Other US Location

Posted Feb 01, 2025

Frasers Group is a leading retail company that offers a unique shopping experience with a collection of established brands. They are seeking an Engineering Tech Lead to join their Digital Engineering team and lead the development of core platform components, infrastructure, and processes. The role involves leading a high-performing squad, coding, mentoring, and collaborating with stakeholders. The ideal candidate should have proven experience leading software engineering teams, expertise in DevOps environments, and knowledge of event-driven architectures. Frasers Group offers a range of perks, including recognition schemes, bonuses, and wellbeing programs.

Senior Lead Consultant, Air Quality

Company: Ramboll

Location: Other US Location

Posted Feb 01, 2025

Ramboll, a global architecture engineering and consultancy company, is seeking a Senior Lead Consultant for their Air Quality team. The role involves estimating air emissions, conducting engineering evaluations, and performing statistical and geospatial analyses of air quality data. The ideal candidate should have a degree in a relevant engineering or science discipline, 6+ years of air quality experience, strong mathematical and computational skills, and excellent communication abilities. The company offers a commitment to development, a culture of inclusivity, and a flexible work environment. The role is based in the New England area and requires up to 30% travel.

Commercial Lines Associate Account Manager

Company: World Insurance Associates LLC

Location: Other US Location

Posted Feb 01, 2025

World Insurance Associates, founded in 2011, is a rapidly growing insurance broker in the US with over 2200 employees in 260 offices. They specialize in personal and commercial insurance, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. The company is seeking a Commercial Lines Account Management professional with at least two years of experience, a Property & Casualty License, and strong administrative and computing skills. The role involves managing a book of Commercial Lines Property & Casualty Insurance business, growing client loyalty, handling renewals, service requests, claims, billing, and new policies. The company values diversity and equal employment opportunities.

Proposal Writer

Company: Ecora

Location: Other US Location

Posted Feb 01, 2025

Ecora Engineering & Environmental Ltd is seeking a Proposal Writer for a permanent full-time position in Kelowna or Vancouver, BC. The role involves writing proposals, RFP cover letters, and executive summaries, as well as participating in strategy sessions and proposal project planning. The ideal candidate should have a postsecondary certificate or degree, 3+ years of proposal writing experience, and strong analytical and communication skills. Ecora offers competitive benefits, professional growth opportunities, and a diverse and inclusive work environment.

Entry-Level Sales Associate

Company: The Acquisition Group

Location: Other US Location

Posted Feb 01, 2025

The Acquisition Group, a TELUS Communications partner, is offering an entry-level sales associate position with uncapped earning potential, career growth opportunities, and epic rewards. The role involves knocking on doors, introducing TELUS services, and providing excellent customer service. The company culture is autonomous, fast-paced, and rewarding, with perks like elite club trips, a year-end gala, and an onboarding bonus.

Product Lead (m/f/d) - Commerce DevOps

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Feb 01, 2025

The company is seeking a skilled Product Lead mfd for the Commerce Business Unit. The role involves scaling cloud-based infrastructure, managing infrastructure efficiently, and leading the implementation of new services. The ideal candidate should have at least 5 years of experience in technical project management, a strong understanding of agile methodologies, and solid technical skills. Benefits include flexible working times, discounts, health initiatives, and a modern tech stack. The company values diversity and wellbeing, offering an inclusive environment and various perks.

Senior Lead Consultant, Air Quality

Company: Ramboll

Location: Other US Location

Posted Feb 01, 2025

Ramboll, a global architecture engineering and consultancy company, is seeking a Senior Lead Consultant for their Air Quality team. The role involves estimating air emissions, conducting engineering evaluations, and performing statistical and geospatial analyses of air quality data. The ideal candidate should have a degree in a relevant engineering or science discipline, 6+ years of air quality experience, strong mathematical and computational skills, and the ability to travel up to 30% of the time. Ramboll offers commitment to development, a culture of inclusivity, and flexibility in work arrangements.

Senior Data Scientist -ML & AI Engineer

Company: HERE

Location: Other US Location

Posted Feb 01, 2025

HERE Technologies is seeking an experienced AIML Engineer to join their team. The role involves identifying relevant channels of engagement, defining an IP monetization strategy, and developing disruptive prototypes using AIML engineering expertise. The engineer will also support the team in designing experiments, staying updated with industry inventions, and improving the innovation index of HERE. The ideal candidate should have a Masters in Mathematics, Computer Science, Machine Learning, AI, or related fields, with 5 years of experience. Knowledge of machine learning, deep learning, computer vision, and Large Language Models is required. The candidate should also have a basic understanding of programming languages like Python, C++, or Java. HERE is an equal opportunity employer, and the role offers the opportunity to explore quantum computing.

Product Manager (Solution) (m/f/x)

Company: HERE

Location: Other US Location

Posted Feb 01, 2025

HERE Technologies is seeking a Solution Product Manager for Passenger Vehicle Navigation to join their team in Europe. The role involves sales support, bid management, customer requirement analysis, domain ownership, partnerships, and customer program support. The ideal candidate should have a degree in Computer Science, Informatics, or a related field, at least 45 years of experience in a similar role, expertise in embedded or mobile navigation application development for passenger vehicles, and automotive industry experience. The company offers a great work-life balance, hybrid work model, challenging problems, collaborative colleagues, opportunities for growth, regular feedback, flexible working hours, competitive salary, and various benefits.

Subrogation Specialist

Company: ARMStrong Insurance Services

Location: Other US Location

Posted Feb 01, 2025

ARMStrong Receivable Management, a leading debt recovery and financial solutions provider, is seeking a Collection Subrogation Specialist. The role involves collecting outstanding balances, negotiating claims resolution, and establishing payment contracts. The company offers competitive compensation, benefits, and a generous paid time off policy. Requirements include 1-3 years of collections experience, strong communication skills, and proficiency in Microsoft Office.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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