Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Senior Product Manager, API Management

Company: IBM

Location: San Jose, US

Posted Dec 04, 2025

The text is a job description for a Senior Product Manager role at IBM Software, focusing on AI and API Management. It highlights the company's culture, the role's responsibilities, and the required skills and experience.

System Support Tech Apprentice

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM offers an apprenticeship program for Systems Support Apprentices to work with experienced engineers and mentors, applying hardware knowledge and learning new technologies. The program provides a nationally-recognized credential and opportunities for full-time roles after graduation.

Software Developer Intern 2026 - Poughkeepsie NY

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 04, 2025

The text describes the role and responsibilities of a Software Developer Intern at IBM. The intern will gain hands-on experience working on real-world projects, collaborating with designers and developers to build responsive and user-friendly applications using modern web technologies. The role requires software development experience, expertise in programming languages like Java, C++, PL/I, Assembler, and scripting languages like Ansible, Python, JavaScript, TypeScript, Ruby, Rust, or Swift. Strong analytical, debugging, and problem-solving skills are necessary, along with self-motivation, innovation, and the ability to work in a cross-timezone environment.

Senior Data Security Consultant

Company: IBM

Location: No City, US

Posted Dec 04, 2025

IBM Consulting is seeking a Senior Management Consultant in Data Security to help clients design and implement enterprise data security strategies, drive compliance, and enable secure digital transformation. The role requires deep technical expertise in Zero Trust architectures, Data Loss Prevention, AIdriven data protection, and compliance frameworks, as well as strong leadership and consulting skills.

Quality Assurance Lead

Company: IBM

Location: No City, US

Posted Dec 04, 2025

The job posting is for a QA Lead position at IBM Consulting, focusing on overseeing testing activities for applications built on the Veeva Vault Platform. The role involves developing and executing test scripts using various tools, collaborating with stakeholders, ensuring compliance with regulated environment standards, and mentoring QA team members. The position requires a Bachelor's degree, extensive QA experience, proficiency in test automation tools, and knowledge of SDLC and QA methodologies.

Software Strategy and M&A Summer Intern - Cambridge, MA

Company: IBM

Location: Cambridge, US

Posted Dec 04, 2025

The Software Strategy and M&A team at IBM is a high-performing group that provides strategic perspectives on driving revenue growth and profitability for IBM Software. The team is responsible for defining and executing growth initiatives, including identifying M&A candidates, formulating growth strategies, and designing go-to-market strategies. The Software Strategy and M&A Summer Intern will support global strategies and initiatives to deliver business outcomes for IBM Software, with a focus on driving sustainable profitable software revenue growth and accelerating client adoption of IBMs core platforms.

SAP Data Lead

Company: IBM

Location: Chicago, US

Posted Dec 04, 2025

The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of data migration in SAP projects and outlines the key tasks involved, such as project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The role requires a bachelor's degree, preferably a master's degree, and hands-on experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with data architects, leading technical aspects of SAP BI solutions, and experience in master data management with SAP MDG.

Full Stack Engineer Solution Architect

Company: IBM

Location: No City, US

Posted Dec 04, 2025

This job description highlights a career in IBM Consulting with global client collaboration, focusing on hybrid cloud and AI innovation. The role combines full-stack engineering, architectural decision-making, and DevOps practices. It requires expertise in Java, Angular, microservices, and CICD pipelines, with opportunities for mentorship and cross-functional teamwork.

Senior Strategy Consultant

Company: IBM

Location: WASHINGTON, US

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The Senior Value Orchestrator role focuses on managing the value lifecycle, developing metrics, and ensuring program outcomes. The position requires 10+ years of experience in program performance measurement and strong analytical and communication skills.

Associate Quality Engineer - Entry Level (Monroe, LA)

Company: IBM

Location: MONROE, US

Posted Dec 04, 2025

The IBM Consulting Associate Program offers a diverse range of clients, professional development opportunities, and a culture of continuous learning and growth. Associates will work in Client Innovation Centers and Delivery Centers, collaborating with visionaries across industries to drive innovation and solve complex business problems using technologies like Java, Jira, and automated testing tools.

Safety & Industrial Hygiene Professional

Company: IBM

Location: Yorktown Heights, US

Posted Dec 04, 2025

This text describes a job role for an Industrial Hygiene Safety professional requiring expertise in occupational safety, health risk management, and program development. It outlines responsibilities such as conducting safety surveys, maintaining regulatory compliance, and collaborating with teams to improve workplace wellbeing.

Quantum Systems Test Engineer

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 04, 2025

IBM Quantum is an industry initiative to build universal quantum computers for various applications. The role of a Quantum Systems Test Engineer involves developing and deploying IBM's quantum computing technology, focusing on testing and validating quantum systems, including Quantum Processing Units (QPUs) and related components. The position requires a bachelor's degree in Electrical Engineering, Computer Engineering, Physics, or a related field, along with proficiency in programming languages like Python, Shell, or C/C++. Experience in a laboratory environment, knowledge of electrical test equipment, and strong communication and collaboration skills are essential.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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