Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Workforce Manager

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a company dedicated to transforming lives with trusted financial services, is seeking a Workforce Manager. The role involves ensuring optimal staffing for global operations, managing people, and coordinating with various teams. The ideal candidate should have a technical background, 5+ years of workforce forecasting experience, and proficiency in Excel. The company offers a hybrid work setup, competitive benefits, and a commitment to diversity and inclusion.

Commercial Analytics Co-op

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 30, 2025

Ahold Delhaize USA is offering a paid Coop experience for students enrolled in a bachelors or masters degree program. The Coop will work on centralizing commercial data, creating Power BI reports, and gaining knowledge on ADUSA systems, Azure Datalake, Databricks, and Power BI. The role requires a team player with excellent communication skills and experience with visualization tools. The company values diversity, equity, inclusion, and wellness, and offers opportunities for professional growth and development.

Senior Implementation Engineer

Company: Q2

Location: Other US Location

Posted Jan 30, 2025

Q2 is a company that is passionate about its mission and employees. They deliver mobile banking solutions globally to over 22 million end users across 1300 financial institutions and fintech clients. Their mission is to build strong, diverse communities by strengthening financial institutions. They celebrate employees with awards and provide growth opportunities. Q2 is seeking a Senior Implementation Engineer to implement their digital banking solutions, requiring strong technical skills and a positive attitude. The company offers hybrid work opportunities, career development programs, and community volunteering programs.

Head of Customer Success, LATAM

Company: Qualtrics

Location: Other US Location

Posted Jan 30, 2025

Qualtrics is seeking a Head of LATAM Customer Success to lead a team of 30+ Technical Success Managers. The role involves building and leading teams, solving complex business problems, and ensuring top-tier customer management. The ideal candidate will have 16+ years of professional experience, 7+ years of people leadership, and a proven track record of building scalable business operations. The role offers opportunities for growth, mentorship, and a high-performing, collaborative work environment. Qualtrics values work-life integration, offering perks like office events, wellness reimbursement, and a comprehensive benefits package.

Channel Account Manager

Company: Exabeam

Location: Other US Location

Posted Jan 30, 2025

Exabeam, a global cybersecurity leader, is seeking a Channel Account Manager for the India region. The role involves driving revenue growth, managing relationships with regional partners, and leading enablement and field engagement activities. The ideal candidate should have a university degree, at least 5 years of sales experience, and a strong understanding of technical concepts. Exabeam values diversity, equity, and inclusion, and is committed to equal opportunity regardless of personal factors.

Poland Summer Internship 2025

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a global financial services company, is offering a 12-week paid internship for a Software Development Intern. The role involves working on meaningful projects, learning from experienced engineers, and gaining practical experience with cloud services and testing. The ideal candidate should be pursuing a degree in Computer Science, have knowledge of data structures and algorithms, and be proficient in at least one general-purpose language. The company values diversity and inclusion, and many of its current engineers started as interns.

Senior Payroll Specialist

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a company dedicated to transforming lives through trusted financial services, is seeking a Senior Payroll Specialist. The role involves overseeing regional payroll functions, ensuring compliance with regulations, and maintaining accurate payroll records. The ideal candidate will have 3 years of experience in Payroll Processing or Payroll Accounting, a Bachelor's degree in a relevant field, and experience in global payroll. Workday payroll experience is a plus. The company offers a range of benefits including a rice allowance, transportation allowance, paid vacation, medical, dental, and vision insurance, and more. Remitly is committed to nondiscrimination and creating an inclusive environment for all employees.

Commercial Analytics Co-op

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 30, 2025

Ahold Delhaize USA is offering a paid Coop experience for students enrolled in a bachelors or masters degree program. The 6-month session includes impactful project work, leadership speaker sessions, one-on-one mentoring, community service events, networking opportunities, and access to career development tools. The Coop will work with local brands and ADUSA business teams to create Power BI reports, gaining knowledge on ADUSA systems, Azure Datalake, Databricks, and Power BI. Qualifications include a degree in Data Analytics or Computer Science, experience with visualization tools, exposure to coding systems, teamwork, understanding of data, and excellent communication skills.

Enterprise Solution Engineer

Company: Rokt

Location: Other US Location

Posted Jan 30, 2025

mParticle by Rokt, a leading customer data platform, is seeking an Enterprise Solutions Engineer in London. The role involves collaborating with enterprise customers and partners to showcase the value of their Intelligent Customer Data Platform (CDP), driving measurable business outcomes. The ideal candidate should have 4+ years of experience in Solutions Engineering, Architecture, or Consulting in SaaS, cloud, or Martech, with a focus on enterprise-scale customer data. They should possess deep knowledge of CDPs, marketing automation, customer engagement platforms, analytics tools, and related technologies. The role requires excellent storytelling skills, the ability to translate business needs into technical solutions, and proven experience working with cross-functional teams.

Coordinator II Label Production

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 30, 2025

Ahold Delhaize USA is seeking a skilled Artwork Production Specialist to manage packaging design and production for their private brand portfolio. The role involves creating and maintaining packaging label designs, ensuring they meet brand standards, and resolving production issues. The ideal candidate should have a Bachelor's degree in graphic or commercial art, at least 5 years of industry experience, and proficiency in Adobe Creative Suite, print processes, and Microsoft Office applications. The position offers opportunities for growth and collaboration within a diverse and inclusive team.

Sales Area Manager - East Midlands (Nottingham, Derby, Leicester)

Company: Xero

Location: Other US Location

Posted Jan 30, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero aims to make running a business beautiful by enhancing efficiency, connecting small businesses with big business technology, and fostering a supportive community. The role involves growing and developing Xero's commercial relationships with accountants and bookkeepers, managing sales and account management relationships, and driving revenue and subscription growth. The ideal candidate should have enthusiasm for building relationships with accounting firms, excellent communication skills, strong product knowledge, and a collaborative approach. Xero offers generous benefits, including paid leave, wellbeing support, and an Employee Share Plan.

Partner Quality Lead

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

The Partner Quality Lead role at Remitly involves managing relationships with external partners, ensuring smooth disbursement operations, and driving continuous improvement in customer experience. Key responsibilities include acting as a primary point of contact for external partners, collaborating with internal teams, monitoring and addressing operational issues, and optimizing partner performance. The ideal candidate should have 3+ years of experience in financial services, exceptional communication skills, strong attention to detail, and proficiency in data analysis.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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