Excellent Customer Service Skills Jobs in Other US Location
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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.
Manager, ERP Support Escalations
Company: QAD
Location: Other US Location
Posted Jan 28, 2025
QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a senior leadership role for a Manager Support Team to manage a high-performing team of ERP support engineers. The role involves fostering a customer-centric culture, driving team performance, and developing strategies to resolve complex customer challenges efficiently. The Manager will oversee team operations, including case management, escalation handling, and process improvement initiatives. They will act as a key liaison between the support team and cross-functional departments. The role demands a flexible approach to scheduling, including shift rotations, weekend shifts, and potential on-call coverage. The ideal candidate should have a Bachelor's Degree in Information Technology, Business Administration, or a related field, with 10+ years of experience in technical support, at least 5+ years in a leadership or managerial role, and strong experience in escalation handling, process optimization, and customer engagement.
Customer Support Analyst
Company: Bottomline Technologies
Location: Other US Location
Posted Jan 28, 2025
Bottomline is a global leader in business payments and cash management, seeking passionate individuals to join their team. The Customer Support Analyst role in Bangalore involves supporting customers and internal team members with complex issues, verifying and resolving defects, and promoting growth and innovation. The role requires proficiency in PaymodeX product, strong communication skills, and the ability to work independently. Previous customer and technical support experience is preferred but not required.
Lead SW Engineer (Java Full stack, 15+ years exp, GenAI)
Company: Visa Inc,
Location: Other US Location
Posted Jan 28, 2025
Visa is seeking versatile, curious, and energetic Software Engineers to join their Technology Organization. The role involves designing, coding, and building software products that reach a global customer base. Engineers will work on complex distributed systems, solving massive scale problems, and leveraging innovative technologies to build the next generation of payment services. The ideal candidate will have a growth mindset, expertise in development languages, and experience in building scalable systems. This is a hybrid position, requiring employees to work from the office 2-3 days a week.
Team Lead, Legal Operations
Company: OKX
Location: Other US Location
Posted Jan 28, 2025
OKX, a leading crypto exchange and developer of OKX Wallet, is seeking a people manager with law or compliance degree. The role involves managing a team, liaising with internal stakeholders, assisting in legal responses, and preparing reports. The ideal candidate should have proven people management experience, strong communication skills, and a solutions-oriented mindset. Benefits include competitive remuneration, meal allowance, unlimited transport allowance, team building activities, training benefits, yearly bonus, insurance coverage, and growth opportunities.
Specialist, Risk Operations (Payment Risk)
Company: OKX
Location: Other US Location
Posted Jan 28, 2025
OKX, a leading crypto exchange, is seeking a fraud and risk professional with 2-4 years of experience to establish a fraud risk team in Europe, specifically in Bulgaria and Hungary. The role involves investigating fraudulent activities, resolving customer issues, and developing antifraud processes. The ideal candidate should have a degree in accounting, finance, business administration, criminology, or a related field, and experience in the banking, financial, or fintech sector. Strong communication skills, critical thinking, and the ability to learn new technology tools quickly are essential. The company offers a competitive remuneration package, growth opportunities, and a multinational working environment.
Engineering Lead (Vue.js)
Company: Endava
Location: Other US Location
Posted Jan 28, 2025
Endava is a technology company that has been driving meaningful change for over two decades by combining world-class engineering, industry expertise, and a people-centric mindset. They consult and partner with leading brands to create dynamic platforms and intelligent digital experiences. The company is currently seeking a Senior Development Lead with 6+ years of software development experience, strong understanding of programming paradigms, and proficiency in relevant programming languages, frameworks, and tools. The role involves leading and mentoring a team of developers, designing and implementing technical solutions, and collaborating with various project stakeholders. Endava offers competitive benefits, career development opportunities, learning resources, work-life balance, and a commitment to diversity and inclusion.
Senior/Staff Engineer - C++ (Middle Platform - Matching Engine)
Company: OKX
Location: Other US Location
Posted Jan 28, 2025
OKX, a leading crypto exchange, is seeking a C++ developer with 7+ years of experience in full lifecycle project development. The ideal candidate will design and implement innovative solutions for trading products, build out real-time market data gateway, and optimize performance for low latency, high availability, and scalability. The role involves working on the core modules of the exchange, including the matching engine, real-time market data streaming, and market data analysis. The company offers a competitive compensation package, education subsidy, team building programs, wellness allowances, and comprehensive healthcare schemes.
Senior Sales Executive-Digital Supply Chain Solution
Company: QAD
Location: Other US Location
Posted Jan 28, 2025
QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a Senior Sales Executive for their Digital Supply Chain Solution, who is passionate about understanding customers' world better than they do themselves. The role involves prospecting, developing, and closing new business within the existing QAD customer base, leading the sales process, and maintaining a focus on target and named account acquisition. The ideal candidate should have 45 years of on-quota B2B DSCP GTTE SRM SaaS sales experience, a deep understanding of marketing and customer acquisition processes, and stellar written and verbal communication skills. Fluency in English and German is a must.
Senior Analyst Sales compensation
Company: Multiplier
Location: Other US Location
Posted Jan 28, 2025
Multiplier, a global employment platform, is seeking a Sales Compensation and Commissions Specialist. The role involves managing and optimizing sales compensation plans, ensuring accurate commission calculations, and aligning sales incentives with company goals. The ideal candidate should have a Bachelor's degree in Business Finance, 6+ years of experience in sales compensation, proficiency in sales compensation tools, strong analytical skills, and excellent communication abilities. Multiplier is an equal opportunity employer, valuing diversity and not discriminating based on various factors.
Support Engineer, ERP
Company: QAD
Location: Other US Location
Posted Jan 28, 2025
QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a talented ERP Support Engineer to join their virtual-first company. The role involves providing technical support for QAD and Progress products, diagnosing and resolving technical issues, performing Progress DBA tasks, managing incoming support requests, and contributing to the organization's knowledge base. The ideal candidate should have 2+ years of relevant experience, strong problem-solving skills, and a customer-focused mindset. QAD is committed to diversity, equity, and inclusion.
Director Data Science (AI Detection and Investigation)
Company: Visa Inc,
Location: Other US Location
Posted Jan 28, 2025
Visa, a global leader in payments and technology, is seeking an experienced Data Scientist to join their Rules Compliance and Standards (RCS) team. The role involves designing and building next-generation fraud detection solutions, developing management information systems, and mentoring team members. The ideal candidate should have a strong background in machine learning and data science, with experience in building AI models for payments risk or fraud prevention. They should also possess excellent communication skills and the ability to work in a fast-paced, dynamic environment.
Senior Azure Administrator
Company: Version 1
Location: Other US Location
Posted Jan 28, 2025
Version 1, a 26-year-old technology services company, is recognized for its digital-first approach and strategic partnerships with tech giants like Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake. The company has won several awards including Innovation Partner of the Year 2023 by Oracle EMEA, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. Version 1 is currently expanding its Digital Data and Cloud team, offering new opportunities for skilled individuals. The job description involves working with Azure DevOps, Terraform, Kubernetes, Splunk, Fortinet, WAFFW, and other technologies, supporting multiple clients, mentoring junior team members, and working within an ITIL and ISO20000 IT Service Management environment.