Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Accounts Receivable Specialist

Company: Sutherland

Location: Other US Location

Posted Jan 28, 2025

Sutherland is looking for an experienced Accounts Receivable Specialist with proficiency in English and Japanese. The role involves cash application, customer master credits, coordinating with clients and stakeholders, and continuous process improvement. The ideal candidate should have 4-6 years of experience, strong analytical skills, leadership abilities, and excellent communication skills. Proficiency in SAP and MS Office applications is required.

Chief Marketing Maverick (Web3 & Blockchain)

Company: Analog

Location: Other US Location

Posted Jan 28, 2025

Analog is seeking a Chief Marketing Maverick with at least 5+ years of marketing leadership experience in Web3, blockchain, or crypto. The ideal candidate should have a proven track record in leading teams and launching large-scale campaigns, particularly during Token Generation Events (TGE) and mainnet launches. They should possess a robust network of Key Opinion Leaders (KOLs), market makers, influencers, and celebrities in the crypto and tech ecosystems. The role involves developing a high-level marketing strategy, building a developer community, leading thought leadership efforts, and managing partnerships. The candidate will also be responsible for designing and executing high-impact multichannel marketing campaigns, strategically allocating marketing resources, and overseeing content creation across various platforms.

Associate Delegate Relations Manager

Company: Informa

Location: Other US Location

Posted Jan 28, 2025

Informa Connect is seeking an Associate Delegate Relations Manager to sell delegate places for global events, including conferences, exhibitions, trade shows, and hybrid events. The role involves generating revenue, identifying cross-selling opportunities, and collaborating with sales, production, and marketing teams. Informa offers extensive training, competitive commission schemes, global travel opportunities, and a dynamic hybrid working environment. The ideal candidate is proactive, resourceful, and comfortable in a fast-paced sales environment. Informa values diversity and provides a supportive, flexible, and inclusive work environment with various benefits.

Lead Architect

Company: Fractal

Location: Other US Location

Posted Jan 28, 2025

The text describes a job opportunity at Fractal Analytics, a leading company in Big Data analytics. The company is committed to delivering insights and innovation to Fortune 500 companies. The role involves building and managing a Business Intelligence center of excellence, with hands-on experience in tools like Power BI, Tableau, Qlik, etc. The job requires a deep understanding of the BI landscape, data modeling, and engineering. The successful candidate will work closely with internal stakeholders, create BI roadmaps, and present solutions to clients. The role also involves data analysis, developing training plans, and optimizing existing BI solutions.

Salesforce Administrator

Company: Augmedix

Location: Other US Location

Posted Jan 28, 2025

Commure + Athelas is a healthcare technology company that aims to simplify healthcare providers' lives by automating administrative tasks and enhancing patient care. They offer a suite of software and hardware solutions, including staff duress alerting, asset tracking, patient elopement prevention, revenue cycle management, and more. The company supports over 250,000 clinicians across hundreds of care sites in the US. They are seeking a Salesforce Administrator with 12+ years of experience to manage user and license requirements, gather technical design requirements, and optimize the Salesforce platform for user satisfaction. The role involves working closely with the Senior Salesforce Administrator and cross-functional teams to ensure data accuracy and system integrity.

Financial Accountant - 18 Months FTC

Company: Informa

Location: Other US Location

Posted Jan 28, 2025

Informa is an international business that connects specialists with knowledge through live and on-demand events, digital and data-driven services, and academic research. They are home to over 10000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. The company offers an 18-month full-time contract for a Tax & Financial Accounting role, responsible for preparing and submitting indirect and direct tax filings, statutory account filings, and treasury back-office functions. The role requires a strong academic background in Accounting, preferably with an Accounting degree, and being a qualified Accountant (ACA, ACCA, or CIMA) part-qualified with only a few exams left to take. Informa provides a supportive and enjoyable work environment with benefits such as flexibility, a great community, broader impact opportunities, career development, time out, personal benefits, wellbeing support, global collaboration, and an inclusive experience for all perspectives and backgrounds.

Security Engineering Manager

Company: DNAnexus

Location: Other US Location

Posted Jan 28, 2025

DNAnexus is a leading provider of secure, scalable, and intuitive biomedical data analysis software, managing over 80 petabytes of complex datasets for a global network of collaborations. The company is seeking a Security Engineering leader to champion technical security controls, mature existing control sets, and design, recommend, and implement security controls in a FedRAMP Moderate and GxP compliant environment. The ideal candidate will have experience with cloud-native infrastructure and security contexts, understand software development SDLC, and possess strong collaboration and leadership skills.

Data Analyst

Company: Augmedix

Location: Other US Location

Posted Jan 28, 2025

Commure + Athelas is a healthcare technology company that aims to simplify healthcare providers' lives by automating administrative tasks and improving patient care. They offer a suite of software and hardware solutions, including staff duress alerting, asset tracking, patient elopement prevention, revenue cycle management, clinical documentation, and more. The company supports over 250,000 clinicians across hundreds of care sites in the US. They are seeking an experienced Data Analyst to collect, clean, structure, and analyze large datasets to inform business decisions and provide insights to customers. The ideal candidate should have strong technical skills in programming languages like JavaScript, Python, and SQL, as well as experience with data cleaning, structuring, and transformation. The role involves data collection, cleaning, structuring, transformation, analysis, programming, database management, reporting, and collaboration with US teams to design and implement robust data infrastructure.

Product Manager - Researcher Engagement (Hybrid)

Company: Xanadu

Location: Other US Location

Posted Jan 28, 2025

Xanadu is a quantum computing company aiming to build accessible quantum computers. They are seeking a Product Manager to drive the adoption of their Python-based quantum software library, PennyLane. The role involves understanding researcher needs, collaborating with technical teams, and leading product development. The ideal candidate should have experience in the deep tech field, exceptional communication skills, and a proven track record in product management.

Digital Operations Executive

Company: Informa

Location: Other US Location

Posted Jan 28, 2025

Tahaluf is a leading B2B Live and On Demand Events organizer in Saudi Arabia, scaling rapidly with the support of prominent government and non-government organizations. The company is known for hosting record-breaking events like LEAP and bringing iconic Informa brands to the Kingdom. Tahaluf is seeking a Digital Operations Executive to play a vital role in planning, executing, and supporting digital platforms for year-round event experiences. The ideal candidate will have 3-5 years of experience in digital operations, strong technical expertise in Martech technologies, and excellent project coordination skills.

Research Associate- Process Development (Cell and Gene Therapy)

Company: Kyowa Kirin

Location: Other US Location

Posted Jan 28, 2025

Kyowa Kirin, a global specialty pharmaceutical company, is seeking a Research Associate Process Development to support its cell therapy pipeline programs. The role involves developing next-generation cell therapy programs from drug discovery to IND, supporting process development, conducting experiments, collaborating with R&D teams, and ensuring compliance with regulatory standards. The ideal candidate should have a degree in a relevant scientific discipline, minimum two years of experience in cell and gene therapy, and extensive knowledge of cell and gene therapy concepts. Technical skills required include familiarity with hematology and cancer biology, experience with gene modification and genome editing technologies, and proficiency in Microsoft Office Suite.

Accounts Receivable Specialist

Company: DNAnexus

Location: Other US Location

Posted Jan 28, 2025

DNAnexus, a leading provider of biomedical data analysis software, is seeking an experienced Account Receivable and Collection specialist. The ideal candidate will have at least 3 years of experience, proficiency in Netsuite and MS Office, and strong organizational skills. The role involves generating accurate invoices, maintaining billing records, conducting account research, and resolving customer issues. The company, headquartered in Mountain View, California, is experiencing rapid growth and market adoption, with support from leading investors including Google Ventures and Blackstone.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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