Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Director of Sales - Mid Market, APAC

Company: SafetyCulture

Location: Other US Location

Posted Jan 27, 2025

SafetyCulture is seeking a Director of Sales Mid Market APAC to drive growth and strategy in the APAC midmarket sector. The role involves leading high-performing sales teams, focusing on new business generation, account expansion, and optimizing market opportunities. The ideal candidate is a proven people leader, analytical and strategic, sales-driven, collaborative, and adaptable. They will develop and execute a tailored go-to-market strategy, manage a high-performing team, oversee new business and expansion efforts, build strategic client relationships, and collaborate cross-functionally. The role requires extensive sales leadership experience, sales expertise, data-driven decision-making skills, cross-functional collaboration, and an entrepreneurial mindset. SafetyCulture offers equity with high growth potential, flexible working arrangements, professional development opportunities, and a positive work culture.

Sustainability Analyst - Mandarin Speaker

Company: EcoVadis

Location: Other US Location

Posted Jan 27, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Sustainability Analyst. The role involves assessing and reporting on companies' sustainability management systems, applying the EcoVadis methodology, and working with a global team of experts. The company offers a robust training program, flexible working hours, and a wellness allowance. The ideal candidate has 6 months of professional experience, fluency in English and Mandarin, and strong analytical skills.

Salesforce Technology Analyst, Practice

Company: Bounteous

Location: Other US Location

Posted Jan 27, 2025

Bounteous, a digital transformation consultancy, partners with brands to create innovative digital solutions. Their CoInnovation methodology aligns interests and accelerates value creation. They offer services in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. The role involves designing, developing, and deploying high-quality business solutions on the Force.com platform. Preferred qualifications include a degree in Computer Science, 6+ years of IT experience, and extensive knowledge of Salesforce. The company promotes an inclusive environment and is an equal opportunity employer.

Solution Engineer

Company: Onit

Location: Other US Location

Posted Jan 27, 2025

Onit is seeking skilled engineers for a fast-paced role involving technical implementation, customer interaction, and problem-solving. The ideal candidate should have relational database experience, basic proficiency in SQL and a programming language, and excellent communication skills. Additional desired skills include experience with integrations, business process automation tools, and Liquid templating language. A Bachelor's degree in computer science, MIS, or a related field is preferred.

Onboarding Specialist

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a technology and marketing platform for top doctors, offering a suite of tools to run practices efficiently. The company, recognized as a Great Place to Work in 2022 and 2023, is seeking an Onboarding Specialist to guide new customers through the onboarding process, provide training, and ensure their success. The role offers potential for fast-track promotion to CSM in 6-9 months. Benefits include unlimited PTO, 11 paid holidays, an annual week off for holidays, and health insurance. Essential functions include customer onboarding, training, technical assistance, customer success handoff, process improvement, relationship building, performance tracking, and cross-functional collaboration. The ideal candidate has 0-3 years of experience in customer onboarding, customer success, account management, sales, or a related role, preferably in SaaS or healthcare technology. They should be comfortable with technology, have excellent communication skills, a strong customer focus, problem-solving skills, and be a team player. DearDoc is an Equal Employment Opportunity and Affirmative Action employer.

Digital Content Specialist Lead

Company: Superside

Location: Other US Location

Posted Jan 27, 2025

Superside is offering an exciting opportunity for a seasoned Digital Content Specialist to lead multiple customer accounts, using AI tools to enhance content quality and efficiency. The role involves transforming briefs into polished, on-brand content at high speed while continuously refining AI skills. The ideal candidate should have 8+ years of experience, excellent English proficiency, and a strong portfolio. Familiarity with AI-driven content tools and understanding of SEO principles are essential. Superside, a leading Creative-as-a-Service company, offers a global community, flexible working hours, and a high-energy environment. The company is committed to diversity, equity, and inclusion.

Customer Success Manager

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a remote company based in Guadalajara, Mexico, offering a suite of technology and marketing tools to top doctors. They aim to help practices run smoothly and grow with new patients. The company culture is startup-like, with autonomy, innovation, and a fun, fast-paced environment. They are seeking a sales or revenue-driven professional with 12+ years of experience, strong product knowledge, and excellent customer empathy. The role involves managing revenue, product adoption, and customer advocacy. Benefits include unlimited PTO, health insurance, and a competitive salary.

Manager of Customer Success

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a technology and marketing platform for top doctors, aiming to help them run their practices more efficiently. The company has been recognized as a great place to work in 2022 and 2023. DearDoc is a passionate and hardworking team dedicated to serving over 4500 practices, continuously innovating in the healthcare space. They offer a fun, fast-paced culture with autonomy and innovation, along with competitive benefits and a salary range of 600k MXN (OTE 790k MXN) per year. The Customer Success Manager role involves managing a team, hiring and training staff, driving key performance metrics, and partnering with the sales organization. The ideal candidate should have at least 3 years of revenue-driven customer success experience, strong communication skills, and a proven track record in identifying customer needs and implementing long-term software solutions.

Editorial Asisstant

Company: Dazn

Location: Other US Location

Posted Jan 27, 2025

DAZN, a leading global OTT sports service, is hiring a Content Editor for its Customer Services Help Centre team. The role involves editing, refining, and maintaining high-quality content for the company's online help center. Key responsibilities include building, reviewing, and editing help center articles, ensuring content is accurate, user-friendly, and aligned with brand guidelines. The ideal candidate should have a degree in communications, English, Journalism, Technical Writing, or a related field, with 1+ years of experience in content management or technical writing. Strong writing, editing, and proofreading skills are required, along with familiarity with content management systems and SEO principles.

Senior NLP Engineer

Company: Social Discovery Group

Location: Other US Location

Posted Jan 27, 2025

Social Discovery Group (SDG) is a leading social discovery company with 60+ brands and 500 million users. They aim to combat loneliness and isolation through AI-driven communication platforms, dating services, and video streaming. SDG invests in global IT startups and has a diverse team of 1200 professionals working remotely from various locations. They recently achieved Great Place to Work US Certification, emphasizing trust, pride, and camaraderie. SDG is hiring a Senior NLP Engineer to conduct experiments with LLMs, develop evaluation methodologies, optimize models for inference, and collaborate with cross-functional teams. The role requires proficiency in Python, ML/DL principles, NLP, and familiarity with ML frameworks. SDG offers remote work, vacation, wellness days, bonuses, professional training, health benefits, and an internal gamified gratitude system.

Junior Accountant

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a global, fun-loving team of 4500+ practices, providing top doctors with technology and marketing tools for efficient practice management. They are seeking a dedicated Junior Accountant to support financial processes, analyze data, and maintain accurate records. The role offers a monthly salary of MXN $18500, unlimited PTO, 11 paid holidays, an annual holiday week, and fully covered medical insurance. The ideal candidate will have a finance or accounting degree, be goal-oriented, highly organized, and have strong English skills.

Portfolio Manager - Energy

Company: Texas Capital Bank

Location: Other US Location

Posted Jan 27, 2025

Texas Capital Bank is a regional bank offering a variety of financial services, including core financial products and specialized industry expertise. The bank is known for its commitment to building long-lasting relationships with clients and providing benefits to colleagues. The Portfolio Manager II role, positioned within Credit Administration, is integral to the success of the Corporate line of business. The role involves oversight of credit-related responsibilities, risk rating assessment, and client management. Qualifications include a Bachelor's degree in Finance, Accounting, or a relevant program, 5+ years of experience in Commercial or Corporate Banking with formal Credit training, and strong communication skills.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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