Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

UX Researcher 3 (Qualitative)

Company: Dream Sports

Location: Other US Location

Posted Jan 26, 2025

Dream11, a leading sports technology company, is seeking a highly experienced qualitative researcher for their design team. The ideal candidate should have a minimum of 5 years of experience in driving qualitative research studies, a masters degree in a relevant field, and expertise in various research methodologies. The role involves owning qualitative research across product areas, communicating insights effectively, managing stakeholders, and driving impact through collaboration. The company, founded in 2008, is based in Mumbai and has a workforce of nearly 1000, with brands like Dream11, FanCode, and DreamSetGo under its umbrella.

Senior Back-end Developer

Company: Yassir

Location: Other US Location

Posted Jan 26, 2025

Yassir, a leading super App in the Maghreb region, is expanding its services into new markets and introducing financial services. The company is seeking a Backend Developer with at least four years of experience in complex backend development, including microservices architecture using Node.js, Python, or Go. The role involves building robust and scalable software, designing system architecture, improving code quality, and collaborating with teams to understand user requirements. Yassir offers an attractive salary, a stake in the company, and the opportunity to make a significant impact on the world by providing affordable financial and on-demand services to millions of Africans.

Streaming Support Engineer Team Leader

Company: Dazn

Location: Other US Location

Posted Jan 26, 2025

DAZN is seeking a highly technical and proactive Streaming Engineering Support Level 1 Team Leader to guide and lead the Streaming Engineering Support (SES) team. The ideal candidate will be hands-on, responsible for overseeing the resolution of streaming-related issues and leading a team of Support Engineers in ensuring smooth operations. Key responsibilities include advanced troubleshooting, team leadership and mentorship, live event support, configuration and optimization, incident management, continuous improvement, collaboration with OEMs and vendors, and documentation and knowledge sharing. The role requires strong technical expertise in streaming technologies and infrastructure, with a focus on mentorship, troubleshooting, and optimizing systems. The candidate should have a Bachelors or Masters degree in Information Technology or a relevant field, 7+ years of hands-on experience in technical support roles, and a strong understanding of streaming technologies, HLSDASH, and CDN architecture. Preferred skills include experience with AWS Media Services, scripting and automation, and prior experience leading or mentoring a team of engineers. The position operates in a 24x7 shift rotation with occasional on-call support for critical incidents or high-priority events.

Mobile iOS Engineer (Mobility)

Company: Yassir

Location: Other US Location

Posted Jan 26, 2025

Yassir, a leading super App in the Maghreb region, is expanding its services to include financial services in addition to ride-hailing and last-mile delivery. The company, backed by ~$200M in funding, operates in 45 cities across Algeria, Morocco, Tunisia, France, Canada, and Sub-Saharan Africa. They are seeking a senior iOS developer to join their tech hub in Berlin, focusing on mobile application development, integration with backend services, and collaboration with the engineering team. The role offers an attractive salary, stake in the company, and the opportunity to make a significant impact on the world by providing affordable financial and on-demand services to millions of Africans.

Head of Consumer Marketing - France

Company: Dazn

Location: Other US Location

Posted Jan 26, 2025

DAZN, a global sports streaming platform, is seeking an experienced Head of Consumer Marketing for its France operations. The role involves leading local marketing strategy, driving brand awareness, engagement, and subscription growth, and overseeing creative development, social media, content marketing, and partner marketing. The ideal candidate should have 8-10 years of experience in sports marketing, entertainment, and subscription models, with expertise in creative campaign development, social media strategy, and partner marketing. The position offers a competitive benefits package and the opportunity to make a significant impact in the sports industry.

Commercial Account Manager, Portfolio Management, Business Enterprise Solutions (BES)

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Jan 26, 2025

Equitable Bank, a Canadian Challenger Bank, is seeking an Account Manager with proficient underwriting skills and commercial mortgage experience. The role involves managing renewals, assumptions, and annual reviews, ensuring compliance with lending guidelines, and delivering superior customer service. The ideal candidate should have a working knowledge of AML/ATF regulations, be bilingual, and possess strong analytical and communication skills. Equitable Bank offers competitive benefits, a fulfilling opportunity to join a top FinTech, and a barrier-free recruitment process.

Customer Support Specialist (Saturday-Wednesday)

Company: Klaviyo

Location: Other US Location

Posted Jan 26, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for their APAC customers. The role involves providing high-quality product support, communicating effectively with customers, and resolving software issues. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of $80,000 to $120,000 AUD and is eligible for variable compensation and benefits.

Digital Marketing Specialist

Company: GoTo Group

Location: Other US Location

Posted Jan 26, 2025

GoTo Financial, a part of GoTo Group, the largest technology group in Indonesia, is seeking a highly motivated Digital Marketing Specialist. The ideal candidate should have at least 2 years of hands-on experience managing digital advertising campaigns, with a focus on Google Ads, Meta Ads, Facebook/Instagram, and TikTok Ads. They should be proficient in data analysis, have strong creative instincts, and excellent communication skills. The role involves leading integrated digital marketing campaigns, enhancing brand awareness, and staying updated with the latest digital marketing trends.

iOS Engineer (NordVPN)

Company: Nord Security

Location: Other US Location

Posted Jan 26, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking an experienced iOS developer for their team. The role involves developing and maintaining the NordVPN application for iOS, working in an Agile development cycle, and managing cross-team dependencies. The ideal candidate should have 3+ years of macOS/iOS development experience, SWIFT programming proficiency, GIT proficiency, understanding of CICD, and experience with writing UNIT/Integration tests. Bonus points for experience with Network Extension. The company offers a competitive salary range, access to Nord Security products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, more free time, and flexible working hours.

AI Scientist - Paris (Internship (Phd)

Company: Mistral AI

Location: Other US Location

Posted Jan 26, 2025

Mistral AI is a global team of passionate AI experts dedicated to making AI ubiquitous and open. They are currently seeking a PhD candidate with strong scientific understanding of generative AI and experience in fine-tuning language models. The role involves working with state-of-the-art LLM algorithms, contributing to research and development, and collaborating with cross-functional teams. The internship is based in Paris for 3 to 6 months, with potential for continuation through a CIFRE program. Benefits include daily lunch vouchers and attractive cash compensation.

Junior Product Designer

Company: Oleria

Location: Other US Location

Posted Jan 26, 2025

Oleria is a cybersecurity company offering adaptive and autonomous identity security solutions. They provide comprehensive visibility into access posture and autonomously identify and mitigate access risks. Founded by industry veterans, Oleria has received significant funding and is recognized as a Best Place to Work. They are seeking a Senior Product and Brand Experience Designer to lead the design of their B2B SaaS Security solution, drive innovation, and create unique design solutions. The role involves working closely with cross-functional teams, managing multiple projects, and championing design thinking philosophy.

Credit Risk Analyst

Company: MaxAB

Location: Other US Location

Posted Jan 26, 2025

MaxAB, a rapidly growing food and grocery B2B ecommerce and distribution platform founded in 2018, is seeking a Credit Risk Analyst. The role involves analyzing and interpreting data to optimize organizational performance, partnering with stakeholders, and creating performance metrics dashboards. The ideal candidate should have a Bachelor's degree in a relevant field, 3-5 years of experience in the fintech industry, strong SQL proficiency, and data visualization skills using tools like Python, Tableau, or Power BI.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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