Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Channel Sales Executive - Japan- 9801

Company: Coupa Software

Location: Other US Location

Posted Jan 16, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. As a Channel Sales Executive, you'll significantly contribute to the organization by developing an Indirect Sales model, managing partner resellers, and generating new pipeline. The role requires proven software sales experience, strong negotiation skills, and a deep understanding of spend management. Coupa celebrates diversity and is an equal opportunity employer.

Sales Manager

Company: Lusha

Location: Other US Location

Posted Jan 16, 2025

Lusha, a B2B sales intelligence platform, is seeking a Sales Manager for its new London office. The role involves managing and growing the Account Executive team in the UK, identifying and closing new business opportunities, and acting as a brand advocate for Lusha in the UK. The ideal candidate should have 4+ years of SaaS sales experience in European markets, 2+ years of people management experience, and a track record of consistent overachievement in sales roles. Lusha, established in 2016, has transitioned from a bootstrap company to a unicorn with a value estimation of $15 billion, reflecting its commitment to innovation and excellence.

Head of Sales and Business Development - UK

Company: eSentio Technologies

Location: Other US Location

Posted Jan 16, 2025

eSentio is seeking a Sales and Business Development Professional to join their team. The role involves developing and executing a comprehensive sales plan, prospecting for new clients, and managing the sales cycle. The ideal candidate should have 5+ years of experience selling technical professional services to large law firms and legal departments, an understanding of the business drivers of legal technology, and experience in due diligence and deal structuring. The company offers a competitive compensation plan, health insurance, and a supportive team environment. The position is remote-friendly and can be located in or near any major city in the UK.

Instructional Designer

Company: UniFocus

Location: Other US Location

Posted Jan 16, 2025

Unifocus, a workforce management software platform for the hospitality industry, is seeking an Instructional Designer with at least 7 years of experience. The role involves collaborating with subject matter experts, designing elearning modules, managing project timelines, and ensuring instructional content aligns with learning objectives. The company offers a competitive salary, health insurance, paid time off, a hybrid work environment, parental leave, professional development assistance, and a referral program. Unifocus values a culture of Thriving Together Achieving Greatness, with core values of Unite, Inspire, Empower, and Excel.

Education Operations Manager

Company: OBRIO (Genesis)

Location: Other US Location

Posted Jan 16, 2025

Nebula, a leading spiritual lifestyle app with over 60 million users worldwide, is seeking an Education Operations Manager. The role involves conducting an audit of current training processes, creating a comprehensive training system, and ensuring continuous professional development for experts. The company offers flexible work arrangements, extensive benefits, and a supportive corporate culture. The ideal candidate should have 3+ years of experience in Education Operations or similar roles, operational skills, and proficiency in English.

Client Success MIS Associate

Company: Qube Cinema

Location: Other US Location

Posted Jan 16, 2025

Qube Cinema is a company passionate about cinema, committed to creating a seamless digital cinema experience with innovative, robust, reliable, and cost-effective products. They are seeking a detail-oriented MIS Associate to join their team. The ideal candidate will have strong analytical skills, a data-driven mindset, and the ability to transform complex data into actionable insights that drive business strategies. Key responsibilities include data collection and management, data analysis, reporting and visualization, communication, and collaboration and compliance.

Lead Identity Engineer - PAM CyberArk

Company: Simeio

Location: Other US Location

Posted Jan 17, 2025

Simeio, a global identity and access management service provider, is seeking a Lead Engineer for their PAM team. The role involves leading high-quality projects, influencing stakeholders, and working on large implementations or application onboarding projects. The ideal candidate should have 8+ years of experience in CyberArk Suite, Secrets Management, Cloud Security Fundamentals, and hands-on experience with Conjur solution, policy configuration, and DevOps Container services. Simeio, founded in 2007 and backed by ZMC, is recognized as a top IAM provider and serves numerous Fortune 1000 companies across various industries.

Global Digital Marketing Manager (B2B Enterprise SaaS - 1 year contract)

Company: Terrascope

Location: Other US Location

Posted Jan 16, 2025

Terrascope is a leading decarbonisation software platform designed for the Land Nature and NetZero Economy sectors. The company offers solutions for product and corporate carbon footprinting, SBTi FLAG, and GHG Protocol LSR reporting. Terrascope is globally headquartered in Singapore and operates in major markets across APAC, North America, and EMEA. The company is a partner of the Monetary Authority of Singapore's ESG Impact Hub, a CDP Gold Accredited software provider, and a signatory of The Climate Pledge to achieve Net Zero by 2040. As the Global Digital Marketing Manager, the ideal candidate will be a hands-on marketer with experience in B2B Enterprise SaaS demand generation, passionate about building and scaling an inbound marketing engine. Key responsibilities include inbound marketing, content production, website and SEO, and others. The role requires a blend of strategy, analytical skills, creative flair, and a willingness to understand the domain of sustainability, climate regulation, decarbonisation, and carbon data.

SQL Database Administrator - PH

Company: 3GC Group

Location: Other US Location

Posted Jan 16, 2025

The SQL DBA role involves overseeing databases and servers for optimal performance, security, and maintenance. Responsibilities include configuring databases, managing resources, monitoring databases, ensuring data protection, patching servers, and communicating maintenance activities. The role requires strong communication skills, SQL query development, performance tuning, hardware bottleneck identification, SSIS package management, willingness to learn new technologies, security management, database design, script creation, and familiarity with cloud DB services. Essential skills include strong relational data management knowledge, SQL Server 2012 and 2019 expertise, SQL Server job maintenance, SSIS package troubleshooting, SQL Server security understanding, and SSRS knowledge. A minimum 4-year degree in a systems-related field or equivalent experience is required, along with Microsoft SQL Server certification. The role is remote, working from the Philippines in the US Pacific time zone.

Software Engineer (Java)

Company: UniFocus

Location: Other US Location

Posted Jan 16, 2025

Unifocus is seeking a Java developer with 4+ years of experience in core Java, Spring Boot, Spring RESTful APIs, and Microservices. The ideal candidate should be proficient in JPA, Hibernate, and MSSQL/PostgreSQL databases, and have expertise in modern Java 8+. Familiarity with cloud providers (AWS, Azure, GCP), Agile methodologies, and container orchestration (Kubernetes) is required. Hospitality services domain experience and strong organizational skills are also desired. Unifocus offers a competitive salary, health insurance, paid time off, a hybrid working environment, parental leave, professional development assistance, and a referral program.

Platform Team Lead

Company: Fresha

Location: Other US Location

Posted Jan 16, 2025

Fresha is a global marketplace platform for beauty and wellness services, trusted by millions of consumers and businesses. The company, headquartered in London with 12 global offices, allows consumers to discover, book, and pay for appointments with local businesses. Beauty and wellness professionals use Fresha's all-in-one platform to manage their operations, including appointment bookings, customer records, marketing automation, loyalty programs, and team management. Fresha is seeking a Platform Team Lead to join their global business, responsible for team performance, code health, product delivery, security, mentoring, and management. The ideal candidate should have a strong technical background, leadership skills, and a passion for driving technical solutions.

IT Support Engineer II

Company: Emburse

Location: Other US Location

Posted Jan 17, 2025

The job description outlines a role in IT engineering that involves providing technical support, troubleshooting hardware and software issues, managing access and accounts, maintaining inventory, and working with various teams across Europe. The ideal candidate should have a Bachelor's degree in Computer Science, at least 3 years of technical support experience, excellent communication skills, strong problem-solving abilities, and up-to-date technical knowledge. They should also be able to explain complex technical information in simple terms, work well under pressure, and have empathy and patience in user interactions.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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